Scrum Master Business Analyst

Anuroop Nair

Contact: 848-***-****

Email: ***********@*****.***

LinkedIn: linkedin.com/in/anuroop8373

PROFESSIONAL SUMMARY

Scrum Master with proven track record of delivering high value software solutions has helped teams to acquire an Agile Mindset with 16+ years of experience in the Information Technology as a Certified Scrum master/Business Analyst / Incident Manager supporting large enterprise projects/applications developed in Agile and waterfall methodologies (Scrum. Kanban, and exceptionally good understanding of the Scaled Agile (SAFe) framework, best practices, and planning concepts. Extensive experience in designing, developing, and implementing innovative business process modeling and system solutions using software development methodologies.

Insightful Scrum Master /Business Analyst with 16+ years of extensive experience in Insurance IT, and 12+ years of Agile environment experience including 8+ years of Agile coaching and implementation.

Expert in SDLC lifecycle and Agile methodologies (Scrum/ Kanban/ SAFe) and ITIL.

Extensive experience with ITIL, IT Risk and Control Framework and related metrics creation for the leadership.

Exceptional organizational, interpersonal and leadership skills with goal-oriented attitude to motivate the team as well as work independently. Expertise in working on multiple projects and programs concurrently in dynamic environments and leading cross-functional teams.

Expertise in project life cycle, project management processes and principals. Leading and reviewing PMO operations, project planning, scheduling, controlling, project scorecards, project dashboards, time tracking, performance and status tracking, trend analysis and projects prioritization, IT project portfolio management, cost-variance analysis, budget forecasting/ tracking and control, Budget Change Requests, resource modelling and sourcing/ vendor management.

Expert in system analysis, change management, release management, release train engineering and status reporting.

Expert in developing effective working relationships with the client teams to understand and support requirements, scoping/prioritizing projects, developing strategic plans to implement technology solutions, and effectively managing client expectations.

Confident, pro-active, analytical, fast learner, assertive, detail-oriented candidate with excellent multitasking capabilities and strong interpersonal skills to perform exceptionally in ever changing and stressful environments.

Experience with Business Requirements gathering and writing skills to develop Business Requirement Document (BRD), Functional Requirement Document (FRD) and Test plans across the deliverables of projects.

Experience in development/maintenance of product and services in technology like Java, C, C++ and Mainframes with very good SQL knowledge.

Effective communication skills and good record of accomplishment with coordination among globally located teams.

Excellent verbal and written skills especially with regards to presenting critical decision points to both technical and non-technical audiences.

Skills

Methodologies: SDLC, Agile (Scrum, Kanban, SAFe), Waterfall, ITIL.

Tools: JIRA, ServiceNow, Agility,Confluence Quality Center, CA Clarity, TFS.

Business Tools: MS Office, MS Visio, MS Project, Outlook, SharePoint.

Database: MySQL, Oracle, SQL server.

CERTIFICATIONS

Scrum Product Owner Certified- (SPOC) Scrum Study -ID # 606768

Scrum Master Certified (SMC) Scrum Study –ID # 605402

AWS Certified Solutions Architect - Associate Validation #- MB7PWVZ1CB1EQ4KK

PROFESSIONAL EXPERIENCE

AFLAC, Remote July 2021-Present Scrum Master

Responsibilities:

Facilitates preparation and readiness for Release Planning and Inspect & Adapt ceremonies Schedules team ceremonies including Daily Scrum, Retrospective, and Sprint Demo Works to remove impediments so the team can remain focused on achieving sprint objectives

Facilitates team continuous improvement Coordinates with other Scrum Masters in the Scrum-Of-Scrums Coordinates between teams for work that crosses teams Lead projects in a transparent and productive way, applying agile project management practices using JIRA Project management tool.

Develop the statement of work, budget, plan and schedule and communicate them effectively. Work directly with PMO to manage projects actual and impact to IT budget.

Obtain necessary Systems resources for project teams and reconcile Systems project time reporting to ensure accurate labor hours are depicted.

Obtain business resources where appropriate.

Create and manage matrix for project resources from other groups who are fulfilling roles in projects.

Facilitate user acceptance testing and ensure suitable training plans are incorporated into technology rollout.

Effectively communicate project expectations to team members and stakeholders in a timely and clear fashion.

Provide regular updates to team on IT project execution, such as project status meetings, monthly project reviews and other collaboration opportunities.

Ensure projects are delivered on time/on budget and meet stakeholders’ expectations.

Conduct retrospective and project closure. Act as champion of change and facilitate change management process within the business to ensure project benefits are ascertained.

Demonstrate an ongoing commitment to professional growth in agile project/program management and other key areas. Perform other critical tasks as required.

Environment: JIRA, Version One, Agility, Confluence, MS Office, MS Visio, SharePoint, HP ALM,MS Project, MS Visio, SQL, XML, Agile. Wynsure, Genelco

Prudential Financial, NJ Aug 2017 – Jan 2021

Scrum Master

Responsibilities:

Delivers multiple complex projects/products that impact multiple business areas.

Manages timeline and financials along with risks, issues, decisions, and changes.

Manages risk/issue escalations and drives resolution.

Manages resources in a cross-functional matrixed environment. Is responsible for executive level reporting and communication.

Mentors other PMs and contribute to the project/product management discipline or other process improvements.

Focuses on the needs of the team and ensures value is provided to the customer.

Establishes clear boundaries in which the team can work. Assists with removing roadblocks and manages the process and culture to ensure team progress and continuous improvement.

Mentors the team with Agile knowledge to ensure Scrum and other relevant methodologies are understood and applied.

Helps the Product Owner enact effective backlog grooming techniques; facilitate sprint planning, daily scrum, and sprint retrospectives; produces sprint burndown and other metrics.

Liaises with architecture and operations when there are dependencies to systems and infrastructure.

Environment: JIRA, MS Office, HP ALM,MS Project, MS Visio, SQL, XML, New Relic, Agile. ALIP, VPAS

New York Life Insurance Co - Clinton, NJ Aug 2015- July 2017

Scrum Master

Responsibilities:

Facilitate the coordination of technical projects by acting as a liaison between the business users and various technology groups.

Work closely with business managers to gain in-depth understanding of business issues.

Organize and facilitate scrum ceremonies (sprint planning, daily stand-ups, sprint reviews, retrospectives) and other related meetings.

Elicit, analyze, and translate business needs into functional specifications using requirement tracking tool such as JIRA and Rally.

Work within an Agile/Scrum-based development environment breaking down large epics or user stories into smaller, detailed user stories that developers and quality assurance resources can understand clearly.

Write SQL queries and leverage visualization tools such as Excel to clearly communicate meaningful findings cross-functionally

Participate in and lead the evaluation of new and current business initiatives

Provide insights to ensure teams are working on the highest-leverage projects

Participate in designing internal processes to collect rich and accurate data

Defect reporting and triage with relevant stakeholders for timely resolution and closure in JIRA (defect management system)

Create training documents and implementation materials on product configuration for non-technical end users.

Participate in test plans, validation plans and conducted manual testing of product configuration software.

Involve in User Acceptance Testing and support throughout Defect Triage Life Cycle.

Environment: JIRA, Rally, SharePoint, HP ALM, MS Visio, SQL, XML, New Relic, NB21,eLife

American Insurance Group (AIG), Wilmington, DE May 2015 - July 2015

Business Consultant

Gather the requirements from the Business user/operations/Product owner.

Analyze the existing system, identify internal and cross functional application impacts.

Conduct and actively participate in JAD sessions (Joint Application Development), JAR sessions (Joint Application Requirement) with internal and cross functional subject matter experts and come up with the technical requirements to address the gap/business need.

In addition to technical requirements, capture the discussion points from the JAD/JAR sessions including solution, design challenges, special setups required, Quality requirements etc. and clearly document it in Detail level requirements doc.

Present Detailed Level Requirements to internal and cross functional application teams, business sponsor, Solutions architect, and quality assurance teams.

Attend technical design and test case design, test results review meetings and provide inputs.

Apart from Waterfall Projects, involved in Agile projects and created user stories using Rally.

Diligently worked with product owner to create user story, capture the value statement, acceptance criteria

3i Infotech Ltd. May 2008 - Jan 2015

Sr. Business Analyst

Understanding business process management and gather business requirements of the customers and translating them to specific software requirements.

Elicit requirements using interviews, data analysis, business process modelling, use cases, scenarios, and business workflow analysis.

Document requirement artefacts should utilize industry standard diagram techniques to enhance the clarity of definition, including process flows, context diagrams, use cases, wireframes, etc.

Providing first sign-off on the development post Dev testing

Manage projects to deadlines and schedules, manage resources in accordance with project, maintain project schedule and work with customer Project Management from project kick-off through implementation to production.

2001- 2008 Worked in Insurance industry sales and operations in India.

EDUCATION

Post Graduate Diploma in Business Administration (PGDBA) -School of Communication and Management Studies (SCMS), Cochin, India

Master of Foreign Trade (MFT) - Pondicherry University, India

Bachelor of Economics, University of Calicut, India

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