Customer Service Assistant Manager
Resume:
Douglas Howard
Toms River, NJ *****
*********.**@*****.***
A career opportunity that will capitalize on my experience and strong interpersonal skills Authorized to work in the US for any employer
Work Experience
Service Advisor/Writer
CAMPBELL SUPPLY COMPANY - Township of Monroe, NJ
May 2022 to Present
Advising customers about repairs, sell jobs work with technicians Assistant to Shop go over proper troubleshooting needed for repairs for techs and impatience follow up with customers process payments for completed jobs
Sales Associate
The Fastenal Company - Eatontown, NJ
November 2019 to April 2020
Work with Customers and Associates to process orders and completion Service Writer
Galaxy Toyota - Eatontown, NJ
August 2018 to July 2019
Work with Customers and technicians to process work and pay for work completion, CDK, ADP Service Manager
Firestone Complete Auto - Freehold, NJ
August 2017 to August 2018
Scheduling of store meetings and appointments and Sales Forecast Assistant Manager
Mavis Discount Tire Supply/STS Tire Auto Brick NJ
October 2016 to July 2017
Effectively manage Payroll, Scheduling of store meetings and appointments and Sales Forecast Substitute Teacher
OCVTS Technology School - Township of Brick, NJ
September 2007 to June 2015
Substitute automotive instructor: Assume Leader ship in planning class lessons, including core curriculum standards
Education
Associates in Applied Science
The Richard Stockton University of New Jersey Pomona - Pomona, NJ September 2003 to June 2006
Skills
• Customer Service Skills
• Auto Service Management
• Retail Sales
• Assistant Manager Experience
• Retail Management
• Automotive Repair
• Customer Service
• Vehicle Maintenance
• Store Management Experience
• Management
• Mechanical Knowledge
• Time management
• Automotive diagnostics
• Spanish
• Microsoft Office
• Dealership experience
• Dealership experience
• Mechanic Experience
• Suspension
• Brake Repair
• Oil Change
• Alignment
• Delivery Driver Experience
• Auto Estimating
• Merchandising
Languages
• Spanish - Fluent
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