Customer Service Representative
Resume:
R. Gabriel Arias
**** ******** *****. ******** **, 32798 Phone 407-***-**** E-mail: ********@*****.*** August 8, 2024
Dear Employer,
In response to your advertisement regarding the position in your organization I am enclosing a resume for your review. As you can see by my resume, I have been involved in customer service for several years, as a representative, as a manager, and assistant. The following table lists some of my pertinent activities:
Consider this as a formal application presenting my background, education and experience. In addition, I offer the following:
• Excellent mathematical and telephone sales skills.
• Established high sales volume.
• Exceptional ability to work under pressure.
• Multi million dollar producer
I look forward to an interview so that we can further discuss the position and my qualifications. I am confident I will be a valuable addition to the staff. Considering my work ethic coupled with a solid company such as yours this will be a profitable and long lasting relationship that is second to none for all parties involved. I can be reached at the above telephone number or email at your convenience.
Sincerely,
Reinaldo Gabriel Arias
Customer service representative 32 years
Data entry / payroll administrator 9 years
Sales Manager 9 years
Sales 22 years
R. Gabriel Arias
5727 Jacqulyn Drive, Zellwood FL, 32798
E-mail: ********@*****.***
OBJECTIVE: To start a career in an industry that will provide an opportunity for professional growth while applying my strong analytical problem solving and communication skills. SUMMARY OF QUALIFICATIONS:
PROFESSIONAL EXPERIENCE:
BAYHILL PARTNERS LLC Orlando, Florida 2014- present dba THE RITMAN AGENCY
Investor Relations
Honed communications skills daily with senior management and divisional leaders. Generated potential clients, and maintained existing client databases’. Raised capital abroad for publicly traded companies. Provided guidance for and monitored new employees. FUNDING SOLUTIONS LLC., Parsippany, New Jersey 2004 -2012 Loan Officer
• Originated loans successfully with a diversified business plan.
• Successful in placing home loans including refi. HELOC, purchase, 2nd mtg, reverse mtg.
• Focus on creating wealth opportunities for sophisticated investors were paramount.
• Coordinated with experts to plan the most prosperous financial strategy for our clients. DUCTWORKS INC., Plainfield, New Jersey 2003 - 2004 HVAC Duct Sales Representative
• Acclimated myself with every aspect of HVAC ducting taking on all responsibilities.
• Responsible for the development of potential clients and route selections.
• Developed correspondence and special projects.
• Managed client deadlines and shop capacity with a mixture of outbound and inbound calls. UBS PAINEWEBBER INC., Florham Park, New Jersey 2001 - 2003 New Financial Advisor
• Managed fee based portfolios thru diversification maximizing profitability.
• Introduced cold calling expertise with existing FA’s, creating a most efficient and profitable advisory
• Responsible for the development of future FA’s to service the needs of potential clients.
• Created retirement seminars to understand particular family goals, and further increase their knowledge.
PROLIBRA ASSOCIATES INC., Maplewood, New Jersey 2001 - 2002 STATUE OF LIBERTY ELLIS ISLAND FOUNDATION, Ellis Island, New Jersey Customer Service Representative
• Serve as associate representative for the Statue of Liberty Ellis Island Foundation, at the American Family Immigration History Center located on Ellis Island.
• Assist visitors on the collection of arrival records (1892 – 1924) stored in the archives of Ellis Island.
• Coordinate with management and interdepartmental personnel to accomplish organizational goals.
• Contributed in the quality assurance and newly programmed software to establish efficiency. Passion for the sales process. Energetic motivator with the ability to persuade. Excellent listening and observation skills. Self-starter with creative marketing and sales methods.
Inclined to build lasting relationships. Ambition to learn from others and their experiences. HOLLYWOOD MEMORIAL PARK., Union, New Jersey 1998 – 2000 Supervisor
• Established an accurate telemarketing database, by enhancing and implementing the existing user guide with a concise report.
• Sustained company records daily to achieve efficiency marks.
• Accountable the hiring and dismissal of employees.
• Guided 15 – 20 associates to enhance their expertise with co-workers and patrons. TECHNICAL SUMMARY:
Software: Windows/ME/NT/XP, Gorilla DB
Hardware: IBM 3090, IBM compatible PC’s Web Servers. Concepts: Structured Programming design and Techniques, Problem Analysis and Program Maintenance / Debugging in batch, On-line Relational Database Applications. EDUCATION:
The Chubb Institute, North Brunswick, New Jersey 2001 Diploma, Computer Programming
Lincoln Technical Institute, Union, New Jersey 1995 Diploma, Air Conditioning, Refrigeration and Heating Technology Ferris State University, Michigan’s Polytechnic University 1995 Certificate, Refrigerant Transition and Recovery Certification (Universal Tech.) Union County College, Cranford, New Jersey 1992
Earned ten credits toward an Electrical Engineering Degree SPECIAL SKILLS:
Read and write fluently both Spanish and English;
Type 35 w.p.m.
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