Janice Houston
Brookport, IL *****
****************@*****.***
· Janice is a Licensed Social Worker with an active state license of IL and has 20+ years of experience in Case Management, Counseling and Social Work for various healthcare and behavioral health settings.
· Experience in serving diverse population and providing case management services including intake, assessment, crisis intervention, advocacy, referral and monitoring of families for Behavioral Health, Mental Health, Senior Living and individuals with physical or developmental disabilities.
· Skilled in completing mental health & crisis evaluations, individual counseling, discharge planning, health assessments and therapeutic approaches, including Cognitive Behavioral Therapy (CBT).
· Conducted comprehensive psychosocial assessments and evaluations, coordinated support services and optimized communication between healthcare workers and patients and implemented programs.
· Proficient in Microsoft office, Clinical documentation and well-known for maintaining confidentiality and complying with HIPAA guidelines.
· She meets all the hiring criteria for Humana and is local to Massac County. Work Experience
PASRR Level II Assessment Specialist (Independent Contractor) Jan Health and Wellness / Maximus - Illinois
January 2022 to Present
· Responsible for completing Preadmission Screening and Resident Review (PASRR) Level II assessments within 24 hours or less from receipt of screening.
· Conduct Level II Mental Health evaluations which involves completing an individualized assessment, interviews, and record reviews.
· Travel to nursing facilities or patients’ homes to conduct face-to-face assessments, conduct interviews with the individual legal guardant and power of attorney.
· Worked with professional care team to review all medical records, Skilled therapy records, mental health, and support staff.
March 2020 to December 2021
Employee Specialist (Contract)
Evergreen Life Services - Madisonville, KY
March 2019 to March 2020
· Supported Social Services with individuals’ developmental disabilities in job readiness skills and placement.
· Established and maintained working relationships with employers. Medical Social Worker, Case Manager (Contract)
Humana Inc - Remote
May 2018 to August 2018
· Provided initial assessment, diagnosis, and care intervention services for Medicare/Medicaid insurance.
· Developed and maintain comprehensive safety plans for individuals, medication management. After Hours Crisis Worker
Massac Mental Health and Family Services - Metropolis, IL April 2017 to April 2018
· Provided individual counseling, initial diagnosis, crisis intervention, and suicidal prevention.
· Developed and maintain comprehensive safety plans for individuals with physical and mental disabilities.
· Provide resources and additional mental health education.
· Provide professional consultation and coordination with individuals with developmental or mental health adults and their families.
Social Worker
Heartland Care - L.L.C – Kentucky
January 1995 to December 2003
· Assisted individuals with developmental disabilities in being actively involved in them.
· Daily activities to achieve greater independence using person-centered planning and self- determination.
· Engaged in emergency services to individual and families, psychosocial support needed to cope with any terminal illnesses.
Education
Master of Social Work in Social Work
Southern Illinois University Carbondale - Carbondale, IL May 2008
Bachelor of Science in Social Work
Southern Illinois University Carbondale - Carbondale, IL May 2003
Skills
• Social Worker (10
• Years)
• Case Management (10
• Years)
• Mental Health Counselor (10
• Years)
• Therapist (15 years)
• Patient Assessments (10
• Years)
• Crisis Intervention (10
• Years)
• Senior Care (10
• Years)
• Psychosocial Assessments (10
• Years)
• Intake/ Discharge Planning (10
• Years)
• Insurance Verifications (10+ Years)
• Cognitive Behavioral Therapy (10
• Years)
• Behavioral therapy
• Social work
• PTSD Care
• Special education
• Interviewing
• HIPAA
• Documentation review
• Section 8
• Clerical experience
• Public relations
• Microsoft Access
• Live chat
• Relationship management
• Marketing
• Data analysis skills
• Analysis skills
• Google Suite
• Business development
• Statistical analysis
• Post-acute care experience
• Mentoring
• Editing
• Customer acquisition
• Digital marketing
• Care plans
• Events management
• Presentation skills
• Visio
• Management
• Customer service
• Recruiting
• ATS
• Restaurant experience
• Hospitality
• Typing
• Experience working with students
• School experience
• Project management
• Sales
• Training delivery
• Technical support
• Customer relationship management
• Training & development
• Budgeting
• Hospital experience
• Human resources
• HubSpot
• Academic advising
• Revenue cycle management
• Market research
• Analytics
• Wealth management
• DocuSign
• CRM software
• Financial services
• Portfolio management
• Software troubleshooting
• Salesforce
• Public health
• Senior leadership
• Long term care
• Working with people with developmental disabilities
• Working with people with disabilities
• Communication skills
• Data entry
• Microsoft Office
• Time management
Certifications and Licenses
LSW
Social Work License
LMSW
QIDP Certification
CPR Certification
QMHP Certification
LPCC
Licensed Psychologist Credentials
LMFT
LISW
LMHP
LIMHP
Professional In Human Resources
RN License