Starbucks Barista Customer Service

KEYZI CORDOVA

**************@*****.*** 916-***-**** Sacramento, CA 95838

Skills

● Beverage Preparation

● Coffee expertise

● Food Running

● POS Systems

● Friendly and outgoing

● Bilingual

Experience

Safeway Sacramento, CA

Starbucks Barista

07/2023 - 01/2024

● Greeted customers and took orders for coffee drinks, food items, and other beverages.

● Prepared specialty coffee drinks such as lattes, cappuccinos, macchiatos, mochas, and Americanos.

● Operated cash registers to process customer payments.

● Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.

● Stocked shelves with ingredients needed to make coffee drinks.

● Organized workstations efficiently so that tasks could be completed quickly during peak hours.

Food4Less. Sacramento, CA

Grocery Clerk

09/2022 - 07/2023

● Assisted customers with locating items in the store, answered questions about products and prices.

● Stocked shelves, rotated merchandise and ensured product freshness.

● Maintained cleanliness of the store by sweeping floors, mopping up spills and organizing shelves.

Boost Mobile Sacramento, CA

Associate

03/2022 - 09/2022

● Answered incoming calls from potential customers, provided product information and answered questions.

● Identified customer needs and offered appropriate solutions to meet those needs.

● Utilized a consultative sales approach to identify customer's wants and needs, then recommended products accordingly.

● Maintained up-to-date knowledge of all products and services available through the company.

● Developed relationships with customers in order to increase sales opportunities.

● Recorded customer contact information accurately in the database system for future reference.

Shiekh Shoes Sacramento, CA

Assistant Manager

10/2021 - 01/2022

● Assisted in the development of operational strategies to ensure efficient and productive operations.

● Provided guidance and support to junior staff members on daily tasks, projects, and objectives.

● Conducted regular performance reviews for employees to identify areas of improvement.

● Managed customer service inquiries and complaints in a timely manner.

● Resolved conflicts between team members in an effective manner.

● Collaborated with management on developing strategic plans for achieving business goals.

Education and Training

Marconi Learning Academy Sacramento, CA

High School Diploma

06/2022

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