CHAD
BROWN
Manager
************@*****.***
Okeechobee, FL 34974
Objective
Highly proactive manager with 10 years of
experience in team leadership in the
restaurant and hospitality industries. I
have managed a variety of different
businesses from quick service to entire
resorts. Background includes sales,
management, inventory control, team
development, and front/ back-of-the-
house operations
education
Associate of Arts
Digital Animation Visual Effects
experience:
Restaurant Manager, Flanigan’s Seafood Bar
and Grille
June 2021 - Current
Purchased adequate quantities of necessary
restaurant items, including food, beverages,
equipment and supplies. Met, greeted and
encouraged feedback from customers and used
feedback to implement positive changes within
the restaurant. Carefully interviewed, selected,
trained and supervised staff. Clearly and
promptly communicated pertinent information
to staff, such as large reservations or last-minute menu changes. Carefully developed a lucrative
annual food and beverage marketing plan and
strict budget to maximize profits. Correctly
calculated inventory and ordered appropriate
supplies. Strategically developed effective
marketing plans to increase sales and profits
while managing costs. Recognized and formally
acknowledged outstanding staff performance to
boost company morale and productivity.
Promoted a positive atmosphere and went
above and beyond to guarantee each customer
received exceptional food and service. Prepared
for and executed new menu implementations.
Oversaw front of house personnel to maintain
adequate staffing and minimize overtime.
Developed, implemented and managed business
plans to promote profitable food and beverage
sales.
General Manager, Mod Pizza
December 2019 to June 2021
• Tracked monthly sales to generate reports for
business development planning. • Managed
inventory, ordering, par levels, and labor to
minimize loss and maximize profit, while
teaching my captains how to do the same. •
Organized weekly captain meetings to go over
sales, labor, issues, and shout outs. • Took the
initiative to learn the new labor matrix /
schedule system and helped train my district to
be efficient with it. • Traveled to multiple stores in my district to help run stores, train staff, and create pars and structure. • Continue to develop
squad, all stars, and captains to help run a MOD
cultured store with efficiency and some fun. •
Created par lists for efficient food usage with
minimal waste that are comprehensive and easy
to understand. • Created a work environment
that won our store the Tattle Paddle (Customer
Survey Score) for 4 periods. • Created a clean
and efficient workplace. • Started a box design
contest for kids so they can earn a free Pizza and get them involved.
Restaurant Manager, American Icon Brewery
April 2018 to December 2019
• Carefully interviewed, selected, trained and
supervised staff. • Strategically developed
effective marketing plans to increase sales and
profits while managing costs. • Oversee,
Manage, and ship all online orders. • Created fun
team building activities to engage staff in up-
selling to meet revenue targets • Take photos
for menu updates, changes, and all event
pictures. • Helped with Pro Mos and button
programming. • Wrote the schedules for
Servers, Bartenders, Hosts, Food runners, and
Bussers • Controlled Inventory for all retail.
Including ordering. • Organized an entire buyout
of the brewery.