Alicia Cabanas
**********@*****.***
Certificate
● Food Handlers Card
● Alcohol beverage License
Experience
Express, Victoria Gardens - Sales Associate
FEBRUARY 2020 - DECEMBER 2020
● Assisted customers for the best shopping experience getting interpersonal and giving them a personal stylist experience.
● Educate customers about rewards and points system.
● Managed Dressing room cleanliness.
● Handled cash, POS, MPOS.
● Merchandise properly displayed, manikin wearing 3 pieces of clothing including jewelry/Accessories.
● Every month leanred about our New essentials, Fashion Apparel, Fabrics and sales.l, 5 min reading and quiz.
● Inventory count, I work in the back using a MPOS pulling different sizes before morning open.
● Customer In-store Pick-up, checking I.D, and order sheet has correct items in the bag.
Sake 2 Me sushi, Rancho Cucamonga -Server
DECEMBER 2020 - SEPTEMBER 2022
● greet customers and take orders over the phone,
● Work cash register
2
● Communication with chefs and team members.
● Clean work stations, counters, and restrooms.
● Restock work stations and to-go station.
● Clean and sanitize tables
● Responsible for serving food and allergy notes.
Silverlake Ramen, Rancho Cucamonga - Assistant Manager/Server lead
SEPTEMBER 2022 - NOVEMBER 2023
● Serving, hosting, buss tables,dining,patio and restrooms.
● Wipe down Bar area and tables.
● Supervising the serving staff to insure that they provide high-quality service to customers and food timing.
● Managing customer flow in restaurant and sales.
● Heartland POS and MPOS And cash register.
● Training hosts, servers on restaurant processes and provide excellent customer service.
● Fixed schedule for FOH servers.
● Managed time-off requests from associates and handle last-minute absences.
● Responsible for ordering work supplies, foods, and tools.
● Making sure that the restaurant remains profitable by reviewing financial statements on a regular basis.
● Responsible for submitting tips into the system. Express, Victoria Gardens - Sales Associate
FEBRUARY 2020 - DECEMBER 2020
● Assisted customers for the best shopping experience getting interpersonal and giving them a personal stylist experience.
● Educate customers about rewards and points system.
● Managed Dressing room cleanliness.
● Handled cash, POS, MPOS.
● Merchandise properly displayed, manikin wearing 3 pieces of clothing including jewelry/Accessories.
● Every month leanred about our New essentials, Fashion Apparel, Fabrics and sales.l, 5 min reading and quiz.
● Inventory count, I work in the back using a MPOS pulling different sizes before morning open.
3
● Customer In-store Pick-up, checking I.D, and order sheet has correct items in the bag.
Santa’s Workshop - Seasonal Job,Manager/Assistant
(A Kiosk in Victoria gardens – ornament workshop with free handwriting personalization)
November 2016-December 2021
● In charge of reporting Inventory, Supplies
● Hiring/Training and Scheduling biweekly
● Customer service, for every customer I would make a sale.
● In charge of handling money and handing out paychecks to employees Skills
● Ability to Keep Cool Under Stress Working inFood service is one of the most stressful jobs you can have.
● Patience
● Active Listening
● Empathy
● Ability to Keep Moving for Hours Every Day
● Knowledge of Your Product Catalog (Or the Ability to Learn About It)
● Ability to Multitask
● Time- Management
● Customer Service skills
● Knowledge and use of fabrics
● Teamwork
Education
AUGUST 2016 - MAY2018
Chaffey College, Rancho Cucamonga - General Education/Photography