Data Entry Administrative Assistant

Career Profile

Motivated, goal oriented Efficient and highly resourceful Provide successful, timely results Lead by example Teamwork, Coordination Consistently deliver excellent customer service Acute ability to build processes and procedures around various policies Actively support company programs and initiatives including new modules, and training procedures Proven communicator Detailed Oriented I Strong Organizational Skills I Dependable, Planning, Makes Good Use of Time Management

Career History

Texas Health & Human Services: Administrative Assistant August 2021-Present

Support the Office supervisor in the delivery of the strategic and operational objectives of the office and or organization

Oversee a team of administrative staff, office staff a team of 15 employees

Follow through on projects to successful completion, often with deadline pressures

Maintain records, including monitoring policy changes, organizational structure, and procedures, and always maintaining confidentiality of information.

Levy Premium Services @ American Airlines Center: Concession Supervisor (Part-Time) March-2012-December 2019

Supervise Non-Profit Organizations with fundraising methods.

Responsible for overseeing policy and procedure for safe food handling measures.

Perform various opening and closing duties on a daily basis.

Maintains inventory controls by collecting stock location orders and printing requests.

Monitor alcohol sales per Texas Alcoholic Beverage Commission

Contributes to team effort by accomplishing related results as needed.

Lancaster ISD: Substitute Teacher August 2012-August 2014

Read and understand curriculum and lesson plans.

Refer to the lesson plan and or instructions left by lead teacher and follow those instructions appropriately.

Adhere to classroom instruction is exercised according to the school’s policies.

Manage student behavior and classroom order.

Ensure that a continuous climate of fairness and respect is promoted.

Create substitute teaching/instruction report at the end of the day and leave it for the led teacher.

Delta Airlines, Inc.: International Customer Support October 1999-August 2007

Effectively implement professional customer commitment on every call

Completed flight modifications.

Sold, seating, and ticketing seats for flight reservations.

Develop administrative staff (staff counselors) by providing information, educational opportunities and experential growth opportunities.

Perform administrative duties such as filing, typing, copying, binding, scanning etc.

Manage sensitive information in a confidential manner.

Take accurate minutes of meetings as needed.

Resolve administrative problems.

Manage all staff appointments at youth center and office facility.

Core Qualifications:

Excellent Communication Skills

Conflict Resolution

Strong Decision-Making Skills

Flexible

Interpersonal Awareness

Analytical Thinker

Skills:

Typing 40 wpm

10key touch 15000 keystrokes

Microsoft Efficiency

NT LAN Network/Sabre Travel System /World span Travel System

AS400 Database

Multi-Line Telephone System (Avaya), (Cisco-jabber)

Training Workshops:

Diverse Perspectives

Spanish for Beginners

Five Dysfunctions of a Team

Birthplace Order

Communicating Effectively

Education:

University of Phoenix, Phoenix Arizona (Master of Education Leadership/Training)

University of Phoenix, Phoenix Arizona (B.S. Business Degree)

Texas Women’s University (No degree obtained)

Gap in Employment Dates:

2019-2021: Took a break due to the Pandemic Shutdown

2007-2012: Created a Non-Profit organization for Special Olympic Children, dedicated the time to fundraising for young adults with disabilities to attend the special Olympic events within the United States to provide them with transportation, housing, and entrance fees.

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