PRESTON J. RANDALL
**** ****** **. • Glen Carbon, IL 62034 • 314-***-**** • *******.*********@*****.***
OBJECTIVE: Seeking a career that challenges my 35 plus years of experience performing general business procedures, with an in-depth knowledge of management principles and competitive sales experience while stimulating my personal growth.
HIGHLIGHT OF QUALIFICATIONS:
•25 years managerial experience.
•Aggressively trained new team members to work efficiently and effectively in accordance with established standards and procedures.
•Detailed-oriented with ability to manage multiple projects simultaneously.
•Customer-focused problem solver, who effectively handles difficult situations.
•Build relationships that lead to improve communication and productivity.
•Utilize information to develop and present complex, detailed reports.
•Achievement-focused professional with exceptional leadership skills.
•Possess exceptional analytical skills, communication abilities (both oral and written), customer services and interpersonal relationship skills.
•Write personalized responses and ensure the escalation and speed of each response meets the customer’s and regulatory agency’s needs and timeline standards.
•Complete investigations and provide feedback to the client within specific case-type.
•Identify key problem areas that may affect larger segments of the client base and engage appropriate groups to eliminate those problems.
•Applies working knowledge of technical and professional principles and concepts and in-depth knowledge of team objectives; and impacts the business by ensuring the quality of the tasks or services provided.
EXPERIENCE:
2016 – Present Hallowed Express - St. Louis, MO
Chief Operating Officer
2000-2020 Real Estate Investor
EDUCATION:
Webster University
Computer Science
Bryan Institute
Computer Programming