Customer Service Inventory Control
Resume:
Jonathan Freedman
Goal-Oriented Sales Manager with 13 Years of Inside Sales Experience
Paris, TX 75460
****.********@******.***
Created and implemented strategies to achieve the highest revenue growth per year. Highly effective management skills, able to motivate work force and design incentive programs to achieve short and long-term goals. Hard working and dependable, follows direction and dedicated to employers success. Work Experience
Customer Service Associate
Baker Distributing Company-Paris, TX
April 2023 to July 2024
Counter Sales, Inventory control, Customer Service, Shipping and Receiving. Order entry, Phone/Internet, LTL and 3rd party Shipments,
Cycle counts, execute warehouse planograms and layouts. Load and unload deliveries, Forklift certified Inside Sales
W. R. MEADOWS, INC.-Fort Worth, TX
February 2010 to April 2023
Qualified in Order entry, Multi tasking, Technical support, promote, specify, and execute orders daily to distributors, answering customer complaints, working with Architects, Engineers, Contractors and Texas, Arkansas, Oklahoma Department of Transportation. Area Deck-O-Seal Representative, Handled all D-O- S Technical questions, Coordinate with Outside Salesman weekly Sales calls for 3 States, Prepare and sends project quotes, Certifications, Warranty Procedures, Product Estimates, Specifications on product, and Shipping Guidelines.
A liaison between Accounting, Shipping, Production, Sales and Management. Worked Remotely during Covid-19
10-15% Growth in Sales Territory each year since 2018 Skilled in the following systems: Syspro, CRM, Cisco Webex, Cisco Jabber, CAR, Unipoint, DDX, SharePoint Store Manager
PPG Industries-Arlington, TX
April 2005 to February 2010
Hiring and training sales associates, monitoring inventory and ordering merchandise based on demand. Researching competitive products, ensuring our store met and exceeded all expectations.Taught Faux Finishing classes to Area Paint Contractors, Brokered contracts for Multi-Family dwellings, Maintained credit limits for Contractors.
• Assist the General Manager in planning and implementing strategies to attract customers
• Coordinate daily customer service operations (e.g. sales processes, orders and payments
• Track the progress of weekly, monthly, quarterly and annual objectives Evaluate employee performance and identify hiring and training need
Education
2 years College in Speech Communication
Grayson County College
Skills
• CRM Software
• Store Management Experience (8 years)
• Management (10+ years)
• Supervising experience
• Microsoft Word
• Microsoft Powerpoint
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