Human Resources Resource

Patricia Hudson, MM, SHRM-SCP

206-***-**** ******@*******.*** LinkedIn URL

Human Resource Executive

Leadership Organizational Design Workforce Planning Strategies Employee Engagement Labor & Union Contracts

Senior Certified Human Resources Leader with solid experience in equity and diversity and inclusion, employee relations, labor relations, training and development, total rewards, organizational strategy and design, investigations, succession planning, and performance management in healthcare, High-tech, childcare, fitness and retail (F&B) industries. Excellent verbal and written communication skills. Advocate for equity and a positive employee experience while supporting organizational strategy.

CORE COMPETENCIES:

Strategic Leadership Conceptual Thinking Persuasive Communication

Facilitation Union collaboration Risk Management & Assessment

Employee Development Employment Law Team Leadership

Professional Experience & Selected Accomplishments

SEIU 775 2019 – Present

Director, Human Resources & Operations

Manage Staff of eight within two organizational departments. Developed and implemented HR Strategies in support of the organizational mission and values. Developed all HR functional programs and developed and implemented strategic programs. Developed and Facilitated training programs for managers to increase capabilities. Collaborates with leaders on Engagement Programs, Diversity & Inclusion and Learning and Organizational Development (L&OD) to provide integrated and customer focused HR business solutions to leaders. Oversees corporate investigations for all allegations of harassment, discrimination, and hostile work environment escalated beyond first level Managers, as well as those representing significant risk to the organization. Works with internal and external counsel to prepare for and, when necessary, attend mediations, arbitrations, depositions, and other court proceedings.

Development of Retention Strategies that reduced attrition and turnover.

Developed HR staff to meet increased business.

Developed and led HR systems and processes for consistent and effective People products and programs.

Development of new systems and efficiencies across the People Team that prevents redundancies.

Created and implemented new hire experience programs.

Negotiate union contracts.

Designed workforce capacity plans, including succession planning and performance management.

Pioneer Human Services 2017 – 2019

Director, HR Operations

Led staff of ten within HR Operations department. Managed an HR operational budget. Coached, counseled and consulted with senior leadership on HR related issues and trends. Collaborated with legal counsel in the administration and facilitation of litigation, mediation and arbitration to mitigate risk. Developed 3 -5-year HR operations strategic plan. Conducted due diligence for HR function on organizational mergers and acquisitions.

Developed and launched an employee self-service program for payroll and benefit functions.

Created equity and diversity programs that increase inclusion.

Improved compliance posture and develop compliance program to exceed regulators expectations

Designed workforce capacity plans, including succession planning and performance management.

Developed and implemented processes to increase workforce equity.

Managed and renegotiated all major HR Operations vendor contracts.

Recouped over $389K in stop loss reimbursements.

Reduced workers’ compensation and unemployment vendors costs by 50K.

Designed and facilitated a new organization-wide HR service delivery model.

Developed outplacement strategies and resource allocation.

Created HR dashboard and HR metrics for business units

Providence Health Services 2015 - 2017

Director, Human Resources

Managed multiple Medical Centers campuses with up to 197 beds and Special Services organization. Collaborated with legal counsel in the administration and facilitation of litigation, mediation and arbitration to mitigate risk. Developed and implemented HR Strategies in support of the organizational mission and values. Developed HR training programs for managers to increase capabilities.

Provide coaching to leaders on how to motivate employees with employee engagement strategies at two Medical Centers.

Developed and implemented employee engagement solutions with business service lines.

Created and implemented change within medical institutes through cultural assessments.

Created lean processes to support effective operational efficiencies.

Administer and interpret labor contracts for five labor unions.

Developed and implemented an on-boarding/assimilation program enterprise-wide.

Created and implemented a new hire experience program.

Designed and facilitated a new enterprise-wide HR partner service delivery model.

Collaborated to create workforce equity within hospital systems.

Developed community internship programs within the hospital system.

Safeway, INC. 2003 - 2015

Division HR Manager (2013 - 2015)

Managed a staff of thirteen HR Regional Managers. Partnered with operations management to ensure HR programs align with business initiatives. Provided counsel to HR Representatives on employee relations and performance management issues for management staff. Advised and coached senor leadership on people implications of business decisions. Developed change management work plans including communication, engagement feedback and key initiatives.

Developed a strategic plan for the continuous development of management.

Identified and developed high potential leadership candidates for management positions.

Delivered leadership & management skills training programs.

Developed equity programs and facilitated Diversity and Inclusion training.

Increased division management diversity and inclusion by 18%.

Administered and interpreted labor contracts for over 10 unions including teamsters’ unions.

Collaborated with Labor Relations on discipline or “last and final” agreements for union members.

Reduction of turnover for a four-state division.

Developed HR on-boarding program.

Union avoidance – Pharmacy technicians.

Regional HR Manager (2003 – 2013)

Managed a broad range of strategic HR support and consulting services to multiple retail sites. Conducted discrimination and harassment investigations and collaborated with legal counsel to mitigate risk. Managed talent acquisition and recruitment activities

Developed and implemented management and leadership programs for a global organization.

Increased diversity representation by 25% in frontline positions and management positions by 15%.

Reduced turnover by 28% over the last 12 months.

Averted union organization campaign

First A.M.E. Child and Family Center 2002 – 2003

HR Director

Negotiated and designed benefits and compensation program for a 450-person organization. Created and implemented staff educational and training programs. Designed and implemented employee incentive, retention, and performance management programs.

Education & Certification

Master of Arts – Management University of Phoenix Seattle WA

Bachelor of Arts - Psychology University of Washington Seattle WA

Senior Certified Professional Human Resource Certification (SCP)

Technology

Fluent in Microsoft Office programs (Excel, Word, Outlook, Access, and PowerPoint) ADP, Tableau, PeopleSoft and Lawson.

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