Multi-Line Clerical Support
Resume:
M I C H E L L E
C A T H R Y N N E E L
*********@*******.***
Prescott, AR 71857
PROFESSIONAL SUMMARY
Organized Receptionist Clerk handles high-volume data and communication with accuracy and professionalism. Addresses visitor inquiries and multi-line phones to support business needs.
Personable Receptionist versed in reception and clerical support. Adept at prioritizing office workflows and handling incoming inquiries, packages and visitors. Detail-oriented and skilled administrative professional keeps reception areas clean, neat and presentable to give positive impression to all guests. Effortlessly coordinate documents, digital files and correspondence to support high-volume operations. Offering excellent clerical, time management and multitasking abilities developed over 5 years of related experience.
Skilled team player with strong background in high stressed environments. Works well independently to handle assignments and always ready to go beyond basics assignments. Quick learner with good computer abilities. Motivated and friendly worker with a flexible schedule and willing to work weekends. Dependable and punctual with a clean driving record. Work collaboratively with team members and provide excellent customer service.
SKILLS
Multi-line telephone operation Meeting preparation Reception desk management File management
Clerical support Restock shelves
Greet visitors Answer telephone calls
Manage files Verbal communication
Training Task prioritization
Motivation
EXPERIENCE
Receptionist Clerk, United Ag and Turf, Sep 2017 Feb 2023, Hope, Ar Answered incoming calls from clients, forwarding to appropriate destinations. Collected and reviewed new hire paperwork for accuracy and completion. Monitored visitor sign-ins and sign-outs and validated guest parking. Managed transactions and printed receipts for payments. Provided guests with company information and addressed questions and complaints. Retrieved requested files and delivered documents to appropriate personnel. Performed clerical duties, logged correspondence and routed mail to appropriate MN
May 1991
individuals.
Straightened waiting and break routinely to create comfortable and inviting spaces for coworkers and clients.
Greeted guests promptly and consistently set professional tone with friendly assistance.
Used clerical abilities to support needs of office staff and administrative team members.
Shared information about office hours, procedures and requirements to resolve walk-up and telephone questions.
Received guest complaints and reported to manager. Served as first point of contact for new and returning visitors. Stocked break rooms and copy rooms with essentials and inventory. Retrieved messages from voicemail to forward to appropriate personnel. Accepted incoming mail and routed to appropriate staff. Answered incoming office calls over multi-line system and answered questions, took messages, or transferred to desired extensions.
Followed established procedures to protect sensitive and confidential information from unauthorized release.
EDUCATION
High School Diploma, General study
Prescott High School Prescott, Ar
General Study
Henderson State University Arkadelphia, Ar
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