Business Growth Senior Executive

TOM A. LOVELESS

Austin, TX • 512-***-****

www.linkedin.com/in/tomloveless • ***************@*****.*** EXECUTIVE LEADER CEO PRESIDENT

Senior executive with experience achieving revenue, profit, and business growth objectives within large, medium and small companies. Extensive experience building strategic systems and relationships each requiring deep understanding of critical business drivers in multiple markets and industries; highly successful in building relationships with upper-level decision makers, addressing critical problem areas in a timely manner, and delivering on commitments with internal and external customers. Customer-focused and performance driven. Led multiple teams and managed full financials in start-up, turnaround, and established business environments.

● Effective & accountable in executive positions - Experience achieving revenue, profit, and business growth objectives within large, medium and small companies.

● Corporate Strategy & Development Professional - Viewed as a visionary with strategic and pragmatic ideas. Acquisition strategy development and execution.

● Delivering results - Consistently over-delivered results in revenue and profitability through growth opportunities and operational performance.

● Strong operations and finance background - Grew businesses top and bottom line by instilling sound financial and operational management techniques.

● Motivator and mentor - Directed cross-functional and remote teams with a "lead by example" mentality. Consistent messaging with internal and external customers related to 3 main elements to drive business growth, namely, communication, coordination and visibility. PROFESSIONAL EXPERIENCE

Advanced Pain Care, Austin, TX August 2022 –

CFO & VP Revenue Cycle Management (RCM) December 2023 Providing leadership of RCM, financial planning, financing, controls, and procedures to ensure accurate and timely reporting and improved business results.

● Established first ever accurate financial statements in the business’ 20-year history in under 3 months. Implemented Service Line P&L’s for 17 lines of business.

● Improved cashflow by $150K (50%) per day through better RCM operations and cost controls across 11 entities, 17 clinic and 3 Ambulatory Surgery Center (ASC) locations.

● Negotiated cost reduction for medical practice software by over $1 million annually. VISIONWEB, Austin, TX

President & CEO August 2018 – October 2021

CFO & VP Business Development February 2008 – August 2018 Driving force behind strategic focus and organizational realignment to deliver performant and scalable business across 3 product/service units.

● Transformed annual cash flow from $6M negative to $3M positive within 12 months.

● Improved business unit sales by 200% from establishing customer advisory teams and delivering the needs and wants of the customer base.

● Reduced software development cycle by 50% allowing for quicker application releases and updates. Moved from monthly to daily production releases.

● Increased customer satisfaction through employing account manager concepts and techniques, improved CRM (Salesforce) case analysis and management, and monitoring personnel load levels and turn times. Reduced case resolution time by over 300%. Tom A. Loveless ***************@*****.***

● Captured over 200% increase in MQL's (Marketing Qualified Leads) by adopting customer personas, nurturing campaigns, and thought leader content development.

● Employee satisfaction increased 7+ basis points annually and 10 points from 2019 to 2020. Monthly all-hands meetings to improve transparency along with installing several employee focused programs contributed to the improvement.

PRIOR EXPERIENCE

Nokia / Eaton Corporation / Hoya Vision Care

Leadership positions in Operations and Finance

Achievements include:

● Developed new business in an emerging marketplace including discovery, market development, and demand creation. Drove $30M incremental profit.

● Instrumental in negotiating private equity placement and securing debt financing.

● Held leadership roles in the development and implementation of shared services, performance management and decision support tools, process improvement initiatives, and technology solutions.

● Improved budgeting and reporting systems and lead the development of bar-code data collection and application software.

● Provided education on finance topics throughout the organization by teaching “Operations Finance for Non-financial People” in the US and abroad. ADDITIONAL RELEVANT EXPERIENCE

EssilorLuxottica, Dallas, TX – Executive Committee Member Optical Lab Software Solutions, Dallas, TX – Board Member EDUCATION

Master of Business Administration – International Finance Oklahoma City University, Oklahoma City, OK

Bachelor of Business Administration - Accounting

The University of Oklahoma, Norman, OK

COMMUNITY INVOLVEMENT

● Founder- Eaton Belmond Toastmasters International Club PROFESSIONAL CERTIFICATIONS MEMBERSHIPS AWARDS

● Certified Public Accountant - Texas (Inactive)

● Certified Valuation Analyst (Inactive)

● Six Sigma Training

● Leadership Skills Development training

● Adjunct Professor Finance - Columbia College

Contact this candidate