Customer Service Personal Care
Resume:
Hunt LUEANN
Americus, GA *****
**********@*****.***
Work Experience
Habilitation Specialist
Carter Clinic, P.A. - Fayetteville, NC
November 2021 to March 2024
Conduct interviews with job seeker, prepare payroll, prepare work schedule for staff, go into group homes do weekly and monthly home inspections, interact with clients, observe staff and managers carry out job duties, focused on managers following all state guidelines to run facility smoothly, work on floor when facility were short of help, administrative work, such as typing using company letter head, emailing, faxing, answering phones. Attend IEP meeting with schools, team and families, attend school meetings with teachers and staff.prepare monthly books with clients objectives and made sure all programs are done on daily basis, tally all behaviors and send to psychologist. Paraprofessional
C&C outreach - Fayetteville, NC
August 2018 to March 2021
Teach adults with mental disabilities,such as schizophrenia,bipolar,autism,etc. carry out interventions,Help clients work toward their goals, and Assist with educational learning,social skills, personal care plans,anger management, community resources and carry out interventions.Help clients utilize time management,make weekly notes, which consist following PCP and ten bullets on each client on my case load, monitor clients well being, coming and goings.transport clients to and from group homes and outings.
Administer medication to residents, administer insulin shots, take and record vital signs, assist with toiletry, showers, shaving,.record substance control medications, assist with preparing meals, record all issues, visitors, residents coming and going, assist with laundry and all other needs. Merchandiser
kmart store - Fayetteville, NC
June 2016 to March 2017
receive items from delivery truck in receiving, sort items, take to floor and place in correct area. check pricing, remove old ads replace new ads weekly, housekeeping and great customer service, set up merchandise in different areas.
Banquet Server
Manpower staffing - Fayetteville, NC
May 2016 to May 2016
Temp work, maybe called one day out of the week to work on fort bragg/soldiers conference center.set up for functions, wait staff, set tables, serve guess, undress tables and address any issues that guest may have.
Direct Care Staff/manager
Midstate healthcare system - Fayetteville, NC
May 2014 to October 2015
Responsibilities
Take care of mentally challenged adults. Take clients on outings, to doctors appointments, cooking, assists with feeding, dressing, observe and report any changes in client behaviors, and administer medication, G-tube feeding skills, administer insulin injections, assist clients with daily cleaning of home. come together with other managers to build program goals for clients, make schedule for employees. Accomplishments
Awarded from owners for being an outstanding
Worker, promoted to home manager.
Skills Used
Show clients fully attention, care for them as I would care for my own family member, show concern about issues with other employees, always on time for work, never have a problem working over time when asked and try to be to work every day when needed. supervisor/med aide Carillion Assisted Living - Fayetteville, NC
January 2013 to July 2014
Responsibilities administrative work, put appointment packages together for residents to go to doctors, communicated with family members, call EMS when needed, distributed medications, made work schedule for night shift staff and domestic cleaning, toilets, showers, mopping, dusting. Skills Used
CNA, and office skills were used during this time. customer service skills communicating with visitors, family members, doctors, and human resource staff. Retail Associate
Marshalls dept. store - Fayetteville, NC
April 2010 to August 2013
Responsibilities work at front desk on the cash register, work on floor when need, help customers, dressing room attendant.
Accomplishments
I usually persuaded the customers to apply for the marshalls credit card, therefore I scored many points and received cash bonuses.
Skills Used communicated with customers, work register and trained others on register, smiled and showed courtesy at all times. helped in other areas of the store voluntarily. Childcare Worker
Abbie's daycare - Americus, GA
April 2006 to June 2009
Responsibilities lead teacher of ages 2 to after schoolers. Made lesson plans, followed daily class room schedule, communicated on a regular basis with parents and staff, changed pampers, pottie trained and reported any issues with children.
Accomplishments became teacher of the month twice and working with children motivated me to get my degree in early childhood education.
Skills Used
Communicated effectively with fellow staff members, parents, and children regarding students behavior as well as learning problems
Established and enforced rules according to policies and procedures amongst students Instructed children individually and in groups
Security Officer (Full-time)
Securitas security company - Americus, GA
January 2004 to May 2007
Responsibilities
Patrolled security car around Walmart parking lot, observed and reported any unusual activity, documented activity every 30 mins.
Assembler/Production
lockheed martin - Americus, GA
August 1998 to June 2006
Responsibilities build parts for the military airplanes, build subs, routed cables, soldering, crimping, stamping, used different types of tools. reading from MPP, soldering etc. Kitchen Assistant Manager
Lamar street - Americus, GA
March 2004 to May 2006
Responsibilities
Prepared weekly menu, wash dishes, prepared meals for buffet, and Continental breakfast for guess.inventory, accommodate trucks unloading items for freezer and dry goods, mop, sweep, close. Accomplishments
The manager awated me because of my good work habits and promoted me to assisted manager.staff were very much impressed with my work and began having a positive attitude toward their work. Skills Used
Cooking skills, knowledge of preparing meals from hot foods to salad bar and different cultures of food was prepared.inventory skills and good customer service. Security Officer
Vanguard security company - Miami, FL
January 1984 to July 1997
Guard high rise condos, attend to gate as residents, visitors and contractors enter property, check I.D.record all license plates, walk premises, work front desk in building, assist residents, check all doors, elevators, etc.
Education
Associates in early childhood eudcation
Ashford university - Clinton, IA
January 2010 to December 2013
Skills
• ABA,bloodborne pathogens training,CPR/first Aide
• CPR Certified
• Teaching
• Time Management
• Typing
• Filing
• Powerpoint
• CPR
• training
• Microsoft Office
• Receptionist
• fast learner
• Word
• Autism Experience
• Adult Education
• Tube Feeding
• Residential Cleaning
• Special Education
• Home Care
• Meal Preparation
• Medication Administration
• Experience with Children
• Food Preparation
• Experience Administering Injections
Certifications and Licenses
CNA
Certified Medication Technician
CPR Certification
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