Program Manager Project

Christopher Zeth

*** ******* ***, **** ***** NJ *7656

201-***-**** – *********@*****.***

VP Program Manager, Enterprise Portfolio Management Office at MUFG New York, NY

**/**** – Present

Member of the Leadership Team that defined and implemented an Enterprise Portfolio Management Office (EPMO) responsible for a ~$350MM project and program portfolio

Responsible for managing strategic programs and change initiatives across eighteen lines of business and legal entities

Deliver executive portfolio reporting to the appropriate committees ensuring transparency into portfolio health and outcome / benefits

Extensive experience managing regulatory issues through all stages of remediation, i.e., sustainability, controls testing, audit validations and closure submissions

Establish and maintain strong relationships with Business Risk & Controls offices, Risk Management and Internal Audit

Led simultaneous multi-million dollars projects in Enterprise Cybersecurity and Identify and Access Management organizations as lead Project Manager, before standing up the EPMO Project and Program Manager Engineering and Security at Intersection New York, NY

5/2016 – 10/2017

Program Manager for security department; defined program objectives, deployed security controls and capabilities framework across enterprise

Technical Lead for internal consulting division's engineering department supporting Fortune 500 company

Provided strategic technical oversight and support on client projects and proposals

Led data management and migration efforts; gathered stakeholder program requirements; conducted work sessions; accountable for schedules and deliverables

Facilitated agile scrum and Kanban standups

Championed ongoing company “Science Fair” to share and experience new products, prototypes and to enable team building

Manager Advisory / Technology Enablement at KPMG

Short Hills, NJ

3/2013 – 4/2016

Lead Project Manager for the engineering team of a national cable operator. Managed and successfully deployed a full platform upgrade of the client’s core service infrastructure to support 750K subscribers

Project Manager for large Identity and Access Management separation initiative for Fortune 500 client. Liaised with internal engineers, partners and shareholders; planned and executed process framework; tracked and reported project status and process improvements

Technical Project Manager for service division of leading cable operator. Provided technical oversight for all application integration, IVR call flows, and was key liaison with the internal network engineering team to design and deploy network changes that reduced telephony charges by nearly 85%

Executed full end-to-end review of key supplier's global data network and telephony infrastructure including internet connectivity and redundancy, capacity planning, call quality and data management processes

Director of Operations at US Cable

Paramus, NJ

11/2000 – 5/2012

Developed US Cable’s cable modem Internet service, established standardized deployment and customer support processes nationwide, and grew data service into $15 Million annual business division

Built and maintained dynamic national broadband network exceeding 25Gbps at a cost of $1MM per year

Co-conceived and designed in-house cable modem provisioning platform and centralized billing system interface in Linux, Perl and PHP

Chaired enterprise Development Committee which built and implemented internal CRM, ticketing, and document management systems, in addition to all websites and customer facing service and support portals

Director of Operations at National Internet Source, Inc. Ramsey, NJ

9/1995 – 11/2000

Designed and developed all customer websites and web-based applications

Implemented new recurring business model for development projects

Increased revenue of web department to $1MM plus

Co-developed and marketed web-based tracking system WebFalcon® and other private web- based businesses

Acquired part ownership of company and coordinated investor relations

Successfully negotiated and executed the sale of all company and its assets Marketing Coordinator at Amuneal Manufacturing

Philadelphia, PA

9/1991 – 9/1995

Developed and deployed in-house, lead tracking and fulfillment database application using Dbase IV, C, C++

Migrated all sales lead communications and transactions between publishers and representatives over the then nascent Internet

Supported the creation of very successful Video Display Terminal Shield product line EDUCATION – AFFILIATIONS

B.A., Marketing, Stockton University, Pomona, NJ

Project Management Professional (PMP) – PMI – Credential #2927143

Park Ridge Athletic Association (PRAA) Certified Baseball & Softball Coach

Rapport Leadership International - Leadership Breakthrough One - Las Vegas, NV

Center for Literacy – Certified Tutor - Philadelphia, PA INTERESTS

Mountain biking, kayaking, jazz, writing, guitar, philosophy

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