Amarachi Okoronkwo
*******.*******@*****.*** • https://www.linkedin.com/in/amarachi-okoronkwo-918640290 Moncton, New Brunswick
PROFESSIONAL SUMMARY
Oversees the recruitment and hiring, setting policies, compensation and benefits, retention, training, employment laws, and management of HR software. Demonstrating liaising skills between employees and the company’s management thereby ensuring the well-being of staff and their privacy through adequate problem solving and continuously acting as the link between the employees and management.
WORK EXPERIENCE
Human Resources Assistant
ResearchNB • New Brunswick, Canada.
April 2024 – Till Date
• Supporting the development of a Performance Management.
• Supporting the development of a Performance-Based Bonus Program.
• Review and organization of HR policies and procedures.
• Conduct evaluation of HR software solutions.
• Supporting the development of HR Workflows to automate some processes. HR/Administrative Manager
Nigeria Sovereign Investment Authority (NSIA) Umuahia Diagnostic Center • Umuahia, Nigeria December 2019 –2023 August
• Recruits, interviews, hires, and trains new staff in the department.
• In charge of Onboarding and orientation of new Employees.
• Communicated with customers and vendors providing solutions to enquires.
• Provides constructive and timely performance evaluations.
• Trained and supervised new employees.
• Key player in generation of the company’s policies and practices to maintain compliance.
• Handles discipline and termination of employees in accordance with company policy.
• Oversees the day-to-day functioning of the office, ensuring the administrative processes run smoothly.
• Provides support and guidance to HR unit and other staff when complex, and sensitive questions and issues rise, including routine tasks in delicate circumstances such as providing reasonable accommodations, investigating allegations of wrongdoing, and terminations.
• Collaborates with departmental managers to understand skills and competencies required for openings, recruiting, retention and succession planning.
• Analyzes trends in compensation and benefits; researches and proposes competitive base and incentive pay programs to ensure the organization attracts and retains top talent.
• Creates learning and development programs and initiatives that provide internal development opportunities for employees.
• Maintains compliance with federal, state, and local employment laws and regulations, and recommended best practices.
• Prepares the NUDC’s monthly payroll.
• Responsible for scheduling and writing minutes during executive meetings.
• Oversee both Radiology and Laboratory operations to ensure production efficiency, quality service and cost-effective management of resources.
• Reduce running cost of operations.
• Monitoring of stock usage (laboratory, Radiology and general) to ensure minimal wastage.
• Ensuring equipment’s are ‘maintained and are working effectively and efficiently.
• Develops the center’s Standard Operating Procedures (SOP) in accordance with ISO standards.
Accomplishments
Reduced turnover from 20% to 2%
• Assisted with the role of General manager and increased revenue by 25%
• Reduced staffing cost by 10%
Operations Manager
Nedic Medical Consultant Specialist Clinic • Umuahia, Abia State, Nigeria January 2013 – December 2019
• Manage and supervise the center’s operations and activities, with full responsibility for all operational functions including Front and Back Office, HR, IT, Maintenance, and Marketing/Business Development.
• Manage client experience, ensuring satisfaction through timely delivery of service to maximize client retention.
• Ensure quality service and implementation of clinical best practices, constantly monitor levels of service quality and devise strategy to improve any shortfalls.
• Develop and execute clear marketing and business development strategy.
• Communicate effectively and build strong relationships with key stakeholders, including partner hospital management, clinical teams, suppliers, strategic partners, and external advisors.
• Ensure all documentation, record keeping is carried out timely.
• Develop center budget and track performance against budget.
• Manage maintenance with all third-party suppliers.
• Ensure the center has all regulatory permits and certifications.
• Coordinate staff training.
EDUCATION
Post Graduate Diploma Human Resources Management Sep 2023 – Jun 2024 Date New Brunswick Community College, Moncton NB
Pure and Industrial Chemistry Sep 2004 - Jul 2009
University of Nigeria Nsukka, Nigeria
SKILLS
• Knowledge of SAGE software
• Knowledge of BambooHR software
• Microsoft PowerPoint, Excel, Word
• Laboratory Information System (LIS)
• Recruitment and selection
• Benefits packages and retirement options
• Training, onboarding and exit process.
• Strong organizational
• communication skills
• In-house developed HRIS knowledge
• Intercultural sensitivity
• Analytical reasoning
• Leadership
• Time management
• Negotiation and conflict management
• Critical thinking
• Good decision-making
• Health and Safety
PROFESSIONAL CREDENTIALS
• Human Resource Management-Comprehensive Course on HRM
• Performance Appraisal: Manager’s guide to performance review
• Creating a Compelling Job Description
• Align Recruiting with Job Requirement
• Preventing Harassment in the Workplace
• Onboarding in the Hybrid/Remote Workplace
• First Aid & CPR
• Ethics in Laboratory Medicine
• General Health, Safety & Environment-Nigeria Institute of Safety Professionals VOLUNTEER WORK
The Humanity Project April 2024
449 St George Street, Moncton, New Brunswick, Canada Team Lead Dec 2019 – August 2023
Nigeria Sovereign Investment Authority (NSIA) Umuahia Diagnostic Center, Federal Medical Center
• Umuahia, Abia State, Nigeria
• Free Medical Outreach for Rotary Club of District 9142.
• Free Medical Outreach in Mater Dei’s Cathedral.
• Free Medical Outreach in St Mary’s Anglican Church.
• Free Medical Outreach in St Anne’s Catholic Church.
• Free Medical Outreach in Maria Assumpta Catholic Church.
• Free Medical Outreach in ECWA Church.
• Free Medical Outreach in Queen Elizabeth Chapel.
• Plan, coordinate and supervise the delivery of the medical investigations. REFEREES
On demand
LANGUAGES
English and Igbo