Sales Associate Team Lead

Jaliyah Herndon

**** ********* *****. *******, ** 60639

Phone 313-***-**** ****************@*****.***

SUMMARY:

Sales Associate/Team Lead with 5 years of experience in retail environments. Recognized for ability to communicate with customers, providing exceptional service that ensure client retention and positive feedback. Proven ability to increase sales through upselling techniques as well as implementing processes that drive profitability according to company standards and compliance.

EDUCATION:

L’esprit Academy (Major: Cosmetology) Detroit, MI

Cosmetology Technician 2021 - 2022

Detroit School of Performing Arts Highschool Detroit, MI

High School Diploma 2016 - 2020

EXPERIENCE:

Cruff International Detroit, MI

Hostess 09/2020-09/2021

Deliver exceptional customer service through efficient and accurate cash transactions

Multitask effectively to handle both cashier responsibilities and smoothie preparation

Maintain a friendly and engaging demeanor, contributing to a positive customer

experience in a dynamic environment

Starters Detroit, MI

Hostess 05/2019-09/2020

Operate and maintain cash registers, handling payments and mobile orders

Collaborate with the kitchen and service staff to streamline order processing

Adhere to health and safety regulations, ensuring a clean and sanitary workspace

Coney Time Detroit, MI

Cashier/Team Leader 09/2018-03/2019

Food prep, cooking, and cleaning

Delivering exceptional hospitality to guests to create customer retention

Ensuring that all store daily operating procedures are performed on a timely basis

Performing all cash register float preparations, float verifications, and void processing

Krogers Detroti, MI

Retail Clerk 01/2018-09/2018

Build attractive displays and stock shelves

Selected and gathered products to fulfill customer’s online orders

Assist customers at checkout and bag groceries

Contact this candidate