Customer Service Delivery Driver
Resume:
Clarissa Ortiz
Glendale, AZ *****
****************@*****.***
Work Experience
Caregiver
Care.com-Glendale, AZ
March 2022 to Present
I’ve been taking care of a 99 year old lady with Alzheimer’s for a little over 3 years now. My job duties included meal preparation, cooking, inventory, assisting with every day activities, customer service, etc Sandwich Artist
Potbelly Sandwich Shop-Phoenix, AZ
February 2021 to November 2021
I was one of main people who did prep work. I also prepared sandwiches when we were busy. I have experience with customer service, meal preparation, baking, stocking inventory, delivery driver, cleaning dishes, maintaining a clean workspace. It was very fast paced job so being able problem solve, being quick, and efficient was a must.
Server/Hostess
IHOP-Phoenix, AZ
January 2020 to December 2020
I started off working as a hostess then quickly got promoted to a server. I learned how to communicate with guests and give them overall an amazing experience. Having the ability to multitask is a must in this job. I did a lot of side work, cleaning, to go orders, taking orders and making sure everyone was happy and satisfied with my service.
Skills
• Serving Experience
• Restaurant Experience
• Home care
• Childcare
• Food preparation
• Caregiving
• Meal Preparation
• Senior Care
• Cooking
• Cleaning Experience
• Alzheimer's Care
• Home health
• Organizational skills
• Time management
• Dementia Care
• Driving
• Dishwashing
• Food handling
• Customer service
• Restaurant experience
• Serving
• Culinary experience
• Kitchen experience
• Knife skills
• POS
• Microsoft Office
• Microsoft Word
• Microsoft Excel
• Administrative experience
• Computer skills
• Phone etiquette
Certifications and Licenses
Driver's License
Food Handler Certification
Assessments
Work style: Reliability — Proficient
December 2022
Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient
Work style: Reliability — Proficient
June 2024
Tendency to be reliable, dependable, and accountable at work Full results: Proficient
Delivery driver — Proficient
June 2024
Interpreting instructions or signs and solving problems Full results: Proficient
Work motivation — Proficient
June 2021
Level of motivation and discipline applied toward work Full results: Proficient
Cleaner fit — Proficient
July 2022
Measures the traits that are important for successful cleaners Full results: Proficient
Food service: Customer situations — Proficient
October 2022
Identifying and addressing customer needs in a food service setting Full results: Proficient
Food service fit: Crew member — Proficient
July 2022
Measures the traits that are important for successful food service crew members Full results: Proficient
Bartending — Proficient
August 2022
Understanding, pouring, and mixing drink orders
Full results: Proficient
Retail customer service — Proficient
August 2022
Responding to customer situations in a retail setting Full results: Proficient
Front desk agent (hotel) — Proficient
December 2022
Selecting hotel rooms based on requests and identifying errors in hotel data Full results: Proficient
Administrative assistant/receptionist — Proficient September 2022
Using basic scheduling and organizational skills in an office setting Full results: Proficient
Sales skills — Proficient
December 2022
Influencing and negotiating with customers
Full results: Proficient
Customer focus & orientation — Proficient
May 2022
Responding to customer situations with sensitivity Full results: Proficient
Customer service — Proficient
May 2022
Identifying and resolving common customer issues
Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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