Talent Acquisition Team Member

Phoebe Morrison

Professional Experience

Success Academy Charter Schools June 2023 – Current

Specialist, Talent Acquisition - Sourcing(New York, New York)

● Recruitment tool/platform optimization, working with a platform to bridge the gap between the creator and the user for optimized daily productivity and functionality

● Candidate sourcing, communicating and walking through the application process, upward of 2000 candidates per week via LinkedIn

● Track and meet sourcing metrics to maintain a qualified talent pool as the school needs are ever growing

● Educate candidates while interviewing about the nature of the roles offered and communicate values to candidates regarding strong, collaborative culture and school design in a compelling way

● Referral outreach and tracking process manager - contacting, tracking, and processing referrals to the business Fanatics June 2021 – February 2023

Associate Recruiter – Top of the World (Remote)

● Full cycle recruiting, sourcing, interviewing, partnering with hiring managers and stakeholders to ensure effective hiring and retention strategy

● Routine meetings with HR to ensure effective attrition elimination. Successfully eliminated attrition for 6 months within the distribution center

● Developed and maintained comprehensive new team member training, developing SOPs for duplication and establish clear and trackable milestones for each individual who joined the team

● Managed the development of new employees, while partnering with team members to maintain business requirements and training standards, held daily progress meetings, troubleshot systems, and supported HR functions

● Self-educated on platforms available to recommend use and conduct training for the rest of the team based on necessity of use

Flight Centre Travel Group- Liberty Travel February 2017 – June 2020 Team Lead/ Storefront Manager (Stamford, CT; January 2019- June 2020)

● Lead and managed the Liberty Travel, Stamford storefront

● Daily responsibilities consisted of sales directing, team coaching and development, training, scheduling, hiring, financial management of the business, local sales marketing, communication to the team and setting expectations accordingly

● Management of the unpredictable and ever-changing world of travel, problem management, customer excellence management, communication with suppliers and promotion of preferred(contracted) partners

● Coordinated vendor training implementation within the storefront for consultants to broaden scope of knowledge

● Grassroots marketing efforts including social promotion leading to client base growth Regional Assistant Team Lead (Danbury, CT; November 2018- January 2019)

● Continued responsibilities of sales as a travel consultant with the added responsibility and expectation to be the Regional Lead support

● Financial reconciliations, business planning, weekly meetings and four-square creation and monthly budgeting Travel Consultant (Danbury, CT; February 2017- November 2018)

● Development, creation, and sales of tailor-made packages for individual clients and customer relations post travel

● Day to day transactional operations, financial tracking of my individual progress as well as the team’s progress, lead generation, and personal promotion

● Management and training of the reservation system, planning, rollouts, and team member support Volunteer Work

Candlewood Lake Foundation, New Milford, CT: Board Member/Semi Annual Event Director Responsible for the planning, promoting, hosting and financial management of a local charity event consisting of 400 attendees. Also responsible for process creation, procedure, and all necessary information tracking to maintain a smoothly run and effective event. Education

Horry Georgetown Technical College, Conway, SC

Associate of Arts, History Emphasis

Coastal Carolina University, Conway, SC

Real Estate University-Norwalk Campus, Norwalk, CT Completed Course and graduated with intention to practice Skills

Microsoft Office Suite, Lever, Google Workspace, Smartsheet, POS, Mac OS X, Canva, Workday, LinkedIn, Sabre, UltiPro(UKG) Strategic/creative problem solving, platform training and optimization, event coordination, task prioritization, attention to detail, SOP development and management.

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