Retired Soldier with 26 years Active Duty.
Resume:
MARK FLUCKIGER
Resume Mark Fluckiger
Objective:
**** ****** *****, ****** ****, NV 89701 United States Mobile: 915-***-****
Email: *******@*****.***
U.S. Army Command Sergeant Major with 20+ years of extensive experience in overseeing plans and operations, offering a comprehensive background in supporting strategic and visionary U.S. military operations for over 500+ staff and over 3000 military members on two separately located installations. Forward focused, creative, motivated, team oriented and expert in achieving a multitude of timely tasks. Driven to surpass goals while thriving in deadline-driven environments. Over 20 years’ experience working with staff, Soldiers and leaders fostering a harmonious and productive workplace. Relevant Career Highlights and Accomplishments:
• Served as senior enlisted advisor to the garrison commander, enforcing accountability, mediating conflict, inspiring collaboration, and influencing others to adopt new goals and positions to achieve competing mission requirements in a fast paced and dynamic environment.
• Experienced conflict manager trusted by the commander as an intermediary to implement strategies to overcome contention and build teams.
• Successfully served as the principal advisor to CACOM commander on all aspects of logistical operations for 4 years.
• Managed all life support contracts for mission essential services to deployed Soldiers at Camp Virginia Kuwait.
• Overseas Combat Duty / Deployment – Three 2003, 2008 & 2012.
• Established principal advisor on training, training support, Soldier and family programs, and enlisted actions within the command for 20 years.
• Heavily experienced in training and logistical operations, analyzing threat capabilities and intelligence information, researching and presenting informational and decisional briefings at Command Briefings.
• Graduate of the United States Army Sergeants Major Academy
• Bachelor of Science in Environmental Studies with Watershed Management Emphasis-Utah State University
• Master of Arts in Management and Leadership-Webster University
• Excellent Written and Oral Communication Skills
• Superb Presentation Skills
Relevant Highlights of Experience:
Solid history of achieving measurable results while leading teams in a dynamic and fast-paced environment. Proven ability to lead large teams, coordinate complex/detailed projects, and drive initiatives to successful conclusion. Seeking to utilize expertise learned through supervising plans and operations at echelons from Battalion to General Officer staff level to expand Fort Hunter Liggett’s opportunities. Professional Communication:
• Facilitated communication between communities and divisional/national offices; ensured clarity on policies, procedures, tracking progress on team goals and performance management.
• Held operations training for staff of 3000+ organization-wide; developed employee training and onboarding program, decreasing planning time and increasing productivity by over 50%.
• Communicate with all directorate and special staff concerning the development of Plans and Operations Orders across seven states.
MARK FLUCKIGER
Resume Mark Fluckiger
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Planning and Evaluating:
• Implemented systems and processes to improve efficiency and reduce project costs and durations.
• Developed strategic goals; oversaw quarterly evaluation for 52+ employees, analyzed workload, measured success rates, projected revenue, and recommended employees for promotions.
• Allocated quotas for professional development, implemented training to improve staff readiness. Technical Competence:
• Planned and facilitated all operational and exercise requirements during multiple training events with military units from multiple countries and across different components.
• Conduct Higher Headquarters Assessments (HHA) in accordance with Department of Defense mission assurance benchmarks.
• Supervise the actions of the staff upon receipt of the Commanders guidance and provide advice when warranted to drive the staff operations towards the mission goal. Innovation:
• Creating a thriving culture in which employees feel both safe and encouraged to explore new ideas and improve existing ones.
• Voicing opinions, remaining open to feedback, open to a diversity of perspectives and embracing opportunities for improvement and change. Safety Excellence:
• Actively promoting a safety culture of the highest standard by allocating resources, ensuring compliance, and creating policies aligned with industry best practices. Valuing Diversity:
• Recognizing the role of diversity in assembling capable teams and building a successful workforce.
• Fostering an inclusive and cooperative work environment where diversity and individual differences are valued and capitalized upon to achieve the vision and mission of the organization. Administration & Management:
• Excellent knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
• Strong communication, interpersonal, and leadership skills to deal effectively with all types of business contacts, associates, and customers.
• Extensive experience in operations management combined with demonstrated success in meeting financial goals.
Professional Work Experience:
United States Army Reserves 01/2019 – 02/2023
Fort Hunter Liggett - CA
Hours per week: 40+
Command Sergeant Major
Duties, Responsibilities and Related Skills:
Successfully directed and lead civilian and military staff at Fort Hunter Liggett along with the sub- installation Parks Reserve Forces Training Area. Ensuring the promotion of excellent training opportunities to all U.S. military components and those of allied nations with 165,000 acres as the largest U.S. Army Reserve's training installation, including its well suited large-scale joint exercises. Exceptionally serving as the Garrison Command Sergeant Major for an installation comprised of over 500+ multi-service, civilian and host-nation personnel. Result driven senior enlisted advisor to the Garrison Commander, Deputy Garrison Commander and all Directorate leaders. Subject matter expert in mentoring all officers and senior NCOs within the Garrison. Remarkable in coordinating and MARK FLUCKIGER
Resume Mark Fluckiger
3
communicating with Garrison services and support in all matters for soldiers and their families. Succeeding in the Better Opportunities for Single Soldiers (BOSS) installation program and leading responsibility for unaccompanied housing/barracks management. Providing effective communication for installation support to all command senior enlisted leaders across the installation including the surrounding communities.
Providing advice and recommendations to the commander and staff in matters pertaining to enlisted soldiers. Executing policies and standards concerning enlisted soldier performance, training, appearance, and conduct. Maintaining communications with subordinate unit NCOs and other enlisted soldiers, through the NCO support channel.
Responsible for leading, guiding, and training personnel, as well as developing standard operating procedures, and enforcing standards of conduct. Supervise actions and processes of staff and make recommendations to streamline the operations to meet goals and Commander’s intent. Implement professional enrichment programs; planned and coordinated team workshops and meetings, creating a team mentality and improved morale, making the staff more productive. Analyzing operations to evaluate performance of objectives and to determine areas of potential cost reduction or program improvement. Directing, planning, and implementing policies, objectives and activities to ensure continuation of operations and to maximize mission and goals. Examining information and evaluating results to choose the best solution in solving challenges. Communicating with outside communities, representing the Army Garrison to the public and other external sources to establish relationships. Encouraging and building mutual trust, respect, and corporation among all team members at both installations. Proving analytical support to assist Garrison Commander on special assurances and projects.
Representing Fort Hunter Liggett to the community, advocating for vital services and building essential relationships with key stakeholders in the community. Ensuring partnerships with all military units and the community are carrying out mission and vision effectively, efficiently, consistently, and collaboratively. Anticipating possible changing policies and changing needs with vision to initiate long-range strategic and operational planning for implementation of strategies. Demonstrating the highest level of integrity and judgement to ensure the security and the wellbeing of Fort Hunter Liggett interests. Dealing professionally with highly sensitive and confidential matters. Daily complex tasks carried out expeditiously to ensure timely and accurate response. Operating successfully with limited direction and take-charge attitude. Tactfully using diplomacy, practical knowledge of policies, practices, and procedures to resolve complex challenges. Thinking creatively and calmly to respond to unexpected changes or encounters.
7 MISSION SUPPORT COMMAND 09/2016 – 01/2019
Germany
Hours per week: 40+
Sergeant Major
Duties, Responsibilities and Related Skills:
Served as the G3 Sergeant Major at the 7th MSC, America's Army Reserve forward based mission command headquarters in Europe providing 1K motivated, trained, and deployable Soldiers - in 26 proficient & cohesive units-of-action in support of U.S. Army Europe and 21st Theater Sustainment Command.
Engaged heavily in mobilization as a part of a joint, allied and partner force responsible for setting the theater by mission commanding the Joint Security Coordination Center in the Joint Security Area, integrating with NATO Allies and Partners to enhance interoperability and capability/capacity, executing joint security operations to enable U.S. Army Europe, U.S. European Command, and North Atlantic Treaty Organization in support of operations.
MARK FLUCKIGER
Resume Mark Fluckiger
4
Successfully supported the Operations Plans and Training for the 7th Mission Support Command a forward stationed USAR Command in Germany comprised of a Headquarters Company, Civil Affairs BDE, 2 Digital Liaison Dets, Medical Support Unit, Intermediate Education Level School Det, and 2 Chaplain Dets in separate locations throughout Europe with an assigned strength of 1015 Soldiers. Accountable for planning and facilitating all operational requirements and exercises for units by advising the G3 and Commanders. Highly successful in assisting in development of Command's training management program and with planning and supervision to prepare and execute of assigned missions. Responsible for the readiness, training, welfare, and morale of 33 G/3/5/7 Soldiers and 18 civilians.
Prepared and reviewed operational reports and schedules to ensure accuracy and efficiency. Set goals and deadlines for all departments / units. Analyzed internal and external processes and recommended implantation of operations or policy amendments to ensure goal and mission achievement. Administrative oversight to lead teams responsible accomplishing goals, objectives and mission. 63rd HQ 351 CA CMD 01/2012 – 09/2016
Mountain View – CA
Hours per week: 40+
Operations SGM, Sr. Supply Supervisor & Sr. Procurement NCO Duties, Responsibilities and Related Skills:
Provided input and prepared draft training guidance for General Officer command. Incorporated Higher Headquarters Command Training Guidance as well as integrating AR 350-1 training requirements into unit guidance. Reviewed subordinate unit YTB's to ensure long range, short range and near-term training objectives aligned with guidance, policy and regulations. Reviewed post-training and exercise assessments, made recommendations, and aided in adjusting training focus to improve deficiencies and sustain competencies, improving overall readiness. Served as the Senior Supply Supervisor to coordinate purchasing, storage, distribution, including financial forecasting services and activities to limit costs and improve accuracy, accountability, customer service and safety. Examined existing procedures and opportunities for streamlining activities to meet distribution needs. Directed the movement, storage, or processing of inventory.
Determined appropriate equipment and staffing levels to load, unload, move, or store materials. Managed activities related to strategic or tactical purchasing, material requirements planning, controlling inventory, storage and receiving. Selected transportation routes to maximize economy by combining shipments or consolidating storage and distribution. Defined performance metrics for measurement, comparison, evaluation of supply chain factors, such as product cost or quality. Implemented new or improved supply chain processes to improve efficiency or performance. 652 AREA SUPPORT GROUP 07/2009 – 01/2012
Helena – MT
Hours per week: 40+
Operation Sergeant
Duties, Responsibilities and Related Skills:
Planned, directed, and coordinated the operations at the 652 Area Support Group, overseeing multiple departments and locations. Formulated policies, managed daily operations, and planned the use of materials and human resources. Reviewed policies, activity reports and other performance data to measure mission and goal achievement and to identify areas needing program improvement. Monitored adherence of APFT, Weapons Qualification and individual readiness stats at all levels of command. Directed and coordinated activities of departments concerned with the mission and distribution of goods. Directed administrative activities directly related in providing services and accomplishing mission and goals. Prepared staff work schedules and assigned specific duties. Monitored suppliers to ensure that they efficiently and effectively provided needed goods or services with the budgetary limits. MARK FLUCKIGER
Resume Mark Fluckiger
5
Analyzed information and evaluated results to choose the best solution and solved problems for the 652nd Area Support Group. Provided information to supervisors, co-workers, and subordinates verbally or in written form. Observed and analyzed information from all relevant sources to ensure mission accomplishment. Encouraged all team members to work as a team to achieve all goals. Provided guidance and direction to subordinates, including setting standards and monitoring performance. Analyzed data to inform operational decisions and activities. Reviewed financial records to improve efficiency. Directed organizational operations, projects and services. Related Training:
• Security Manager CRS (SMC)
• USAR Training MGMT CRS (TMC)
• Sergeants Major Course
• Battle Staff NCO Course
• Training Manager CRS
Awards & Recognition: Only 10 displayed.
• Legion of Merit Medal (1)
• Bronze Star Medal (1)
• Meritorious Service Medal (4)
• Army Commendation Medal (7)
• Army Achievement Medal (4)
• National Defense Service Medal (1)
• NATO Medal (1)
• Meritorious Unit Commendation (1)
• Army Superior Unit Award (1)
• Overseas Service & Training Award (6)
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