Data Entry Customer Service
Resume:
David Thompson
Wichita, KS *****
************@*****.***
Authorized to work in the US for any employer
Work Experience
Prep Cook
Pizza Hut-Wichita, KS
May 2023 to October 2023
Cooking; Prep; Dishes
Medical condition(past)
Epilepsy-Wichita, KS
August 2008 to May 2023
Diagnosed with medical condition referred to as, 'Epilepsy,' was strongest challenge to maintain employment, but thanks to the Highest Power, I have been grand mal seizure-free for over a year! Blessings
Pallet Jack Operator
Target Distribution center-Topeka, KS
July 2020 to November 2020
Pallet organizer, general industrial maintenance.
Janitorial Worker
ISS Facility Services-Topeka, KS
June 2019 to July 2020
Detailed vacuuming, sweeping, dusting, shining & trash maintenance in office building. Store Associate
Goodwill Industries-Topeka, KS
June 2018 to January 2019
Greeted customers & accepted donations & issued receipts; operated a hand stacker pallet. Math Tutor
WASHBURN INSTITUTE OF TECHNOLOGY-Topeka, KS
September 2013 to December 2013
Assisted Co-students in Advanced Systems Technology whom required-Algebra II. Restaurant Team Member
Sonic Drive-In-Topeka, KS
April 2011 to October 2011
Cleaned food preparation areas, cooking surfaces, and utensils.
• Read digital food order screens & verbal instructions as required by patron, prepared food by instructions.
• Cooked exact number of items ordered, working several orders simultaneously.
• Verified that food met requirements for quality and quantity. Customer Service Representative
Coast to Coast-Eudora, KS
April 2010 to September 2010
Checked to ensure that appropriate changes were made to resolve customers' problems.
• Conferred with customers by telephone & in person in order to provide information about products & services, to take orders & cancel accounts; & to obtain details of complaints.
• Resolved customers' service & billing complaints by performing activities via exchanging merchandise, refunding money & adjusting bills.
Data Entry Clerk
Vangent, Inc.-Lawrence, KS
January 2008 to August 2008
Executed daily operations of receiving & handling in-bound calls for customers needing medical-related supplies.
• Was instrumental in writing & communicating with customers. Education
AST Certification in Information Technology
Washburn Institute of Technology - Topeka, KS
August 2013 to January 2014
Skills
• Typing (40wpm) (5 years)
• Customer service (5 years)
• Industrial Maintenance
• Data entry (5 years)
• Landscape Maintenance
• Pallet Jack
• Microsoft Office (10+ years)
• Internet Browsers (5 years)
• Restaurant experience (3 years)
• Serving
• Communication skills
• Microsoft Excel
• Computer skills (2 years)
• Organizational skills
• Hospitality
• Tutoring (1 year)
• Algebra
Certifications and Licenses
Advanced Systems Technology Certification
August 2013 to February 2014
AST Certification in Information Technology
Washburn Institute of Technology - Topeka, KS
Assessments
Forklift safety — Proficient
April 2024
Best practices and safety hazards in forklift operation Full results: Proficient
Time management skills — Proficient
April 2024
Managing one's own time to complete tasks quickly and efficiently Full results: Proficient
Attention to detail — Proficient
February 2024
Identifying differences in materials, following instructions, and detecting details among distracting information
Full results: Proficient
Work motivation — Proficient
February 2023
Level of motivation and discipline applied toward work Full results: Proficient
Work style: Reliability — Proficient
February 2023
Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient
Data entry: Attention to detail — Proficient
January 2024
Maintaining data integrity by detecting errors
Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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