Project Manager Sales

Scott A. Bousquet

*** *. ****** **., *********, MO 65240

PHONE 573-***-****• E-MAIL **********@***.***

EXPERIENCE

*/****-******* *****-**** OF MID-MO Mexico, MO

SALES MANAGER/PROJECT MANAGER

Conduct in-home inspections to diagnose foundation, basement, or crawlspace issues

Educate homeowners on the issues they have in their home and provide them with solutions to their foundation, basement, or crawlspace issues

Estimate repairs and provide homeowners with job proposals

Commitment to continually improve and execute the sales process

Supervise the production manager, team leads and laborers

Manage production schedule

Set performance expectations and goals for production crew

7/2019-3/2020 JOE MACHENS FORD QUICK LANE Columbia, MO

SERVICE ADVISOR

Open and close repair orders

Determine specialized product needs and services by working directly with customers

Suggest add-on sales to increase average transactions

Provide price estimates for designated installations prior to scheduling appointments

Keep customers apprised of work progress

1/2019-7/2019 FIRESTONE COMPLETE AUTO CARE Columbia, MO

SALES/SERVICE ADVISOR

Building customer satisfaction and loyalty

Providing tire and auto products and services

Creating results for customers and the company

Merchandising, advertising and promotion of products and services

Involvement in every aspect of the store operation

Energetic responsiveness to every customer, on the phone and in the store

Attention to each customer’s needs: documenting and determining the best response and solution to a wide variety of situations

Communicate accurately to sales teammates and technicians to establish commitment that meet out standards and exceed the standards of our BOSS (the customer)

Following proper checkout procedures: explaining all warranties and options to our BOSS (the customer), thanking them for their visit and conveying our true appreciation for their business

Ability to step up to duties as assigned

11/2017-11/2018 CAMPING WORLD RV SALES Columbia, MO

OFFICE ADMINISTRATOR

Breakdown, post and submit funding paperwork for all Sales transactions

Process and post all cash receipts, credit card payments, scanned checks and ACH payments

Maintain Dealership inventory including stocking in new and used inventory, intercompany transfers and monthly floor plan audit

Process and facilitate all payroll and Human Resource paperwork for submission to corporate office

Sort, review and post all vendor invoices and credit card transactions with correct GL coding

Perform /oversee title work process and procedures including MSOs, POAs and other documentation, fees and related sales tax submissions

Prepare/provide reports, schedules or requests for additional information on a timely basis to the Area Controller, corporate office or General Manager

Maintain high standards of accuracy and assure compliance with company and other applicable policies and procedures

Provide excellent customer service and maintain vendor/customer relations

Assist the General Manager in running an efficient, organized dealership

Other duties/projects as assigned for the overall benefit of the dealership

2014-2017 MBS TEXTBOOK MANAGEMENT SERVICES Columbia, MO

PURCHASING AGENT/INVENTORY INSPECTOR

Purchase books from overseas suppliers

Price shipments upon arrival

Coordinate payments with accounting

Monitor inventory and make decisions about what needs to be ordered

Reconciliation of advance payments to suppliers

Check for and determine whether we have been supplied with any counterfeit books

Assist purchasing manager with various projects

Inspect shipments to determine the quality of the books received

2012-2014 MBS TEXTBOOK MANAGEMENT SERVICES Columbia, MO

MAJOR ACCOUNT MANAGER

Develop and maintain business relationship with assigned accounts

Facilitate communication between assigned customers and MBS corporate/field personnel

Act as liaison and point of contact with assigned customers

Develop and maintain comprehensive knowledge of MBS textbook management, inSite, and POS applications

Maximize sales of new and used textbooks from MBS to the account

Create action plans and follow up

Problem-solve issues with customer

2010-2012 EMPIRE INSURANCE Columbia, MO

INSURANCE AGENT

Sell automobile insurance; underwrite apps per company guidelines

Respond to internet leads generated by company website

Keep cost low to maintain profitability

Advertise locally to help generate business

Manage all aspects of running a successful office

Order office supplies as needed

Plan daily and weekly marketing activities

2005-2010 ACCEPTANCE INSURANCE Jefferson City, MO

INSURANCE AGENT

Sell automobile insurance; underwrite apps per company guidelines

Respond to internet leads generated by company website

Keep cost low to maintain profitability

Advertise locally to help generate business

Manage all aspects of running a successful office

Order office supplies as needed

Manage office budget

Plan daily and weekly marketing activities

2004-2005 RELIABLE LIFE INSURANCE Columbia, MO

ASSISTANT SALES MANAGER

Train sales people to sell insurance according to guidelines set forth by the company

Manage agents to meet or exceed company sales objectives; underwrite apps per company

guidelines

Train agents to constantly prospect for new clients

Review company guidelines with DM and upper management to project and maximize sales

Interview and hire applicants

Cover for agents when absent from work

Keep agents focused on sales and collections to keep them from getting in slumps

1997-2004 FORREST CHEVROLET OLDSMOBILE, INC Centralia, MO

OFFICE MANAGER

Direct financial operations of automotive dealership with annual sales exceeding $25 million: focus on internal controls and asset management to increase profitability and minimize expenses; assist in all financial decisions and manage corporate accounts payable/receivable

Cut insurance and technology costs by over 40%

Prepare corporate financial statements within 3-5 days

Analyze cash flow: forecast cash needs and make appropriate funds transfers

Supervise compliance with government regulations: complete forms 8300 and 1099, manage taxes, and make necessary tax deposits

Administer 401k plans, employee safety programs, prepare payroll, and direct all human relations activities

Maximize efficiency of audits by overseeing the preparation of all information provided to the independent CPA firm

EDUCATION

WILLIAM WOODS UNIVERSITY Fulton, MO

B.S., Business Management

9 Gen Ed Credits to Complete Degree Requirements

COLUMBIA COLLEGE Columbia, MO

6 hours to complete Associates Degree in Environmental Science

MEXICO HIGH SCHOOL Mexico, MO

Graduation date: 5/1989

PROFESSIONAL DEVELOPMENT COURSES

Dealer Accounting Seminar

General Motors Accounting and the Operating Report

Variable Analysis

Fixed Analysis

Dealership Financial Analysis

COMPUTER PROFICIENCY

Proficient with Microsoft Word, Works, and Excel; Corel WordPerfect; Lotus Notes; Automated Data Processing for automobile dealership (System Administrator), IDS

System Administrator at Forrest Chevrolet for three years: responsible for all software implementation and maintenance, as well as hardware upgrades

COMMUNITY INVOLVEMENT

Partner/Member of Genesis Church, Mexico, Missouri (2016-present)

Assistant Teacher for the Youth, Genesis Church, Mexico, Missouri (2016-2017)

Assistant Scout Master for Boy Scouts Troop #90 Boy Scouts of America (2012-2015)

Outdoor Activity Chairman – Troop #90 Boy Scouts of America (2012-2015)

Committee Member – Troop #90 Boy Scouts of America (2012-2015)

Environmental Science Merit Badge Counselor – Boy Scouts of America (2012-2015)

Centralia Friends of the Park Boys Baseball Coach (2005-2015)

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