Scott A. Bousquet
*** *. ****** **., *********, MO 65240
PHONE 573-***-****• E-MAIL **********@***.***
EXPERIENCE
*/****-******* *****-**** OF MID-MO Mexico, MO
SALES MANAGER/PROJECT MANAGER
Conduct in-home inspections to diagnose foundation, basement, or crawlspace issues
Educate homeowners on the issues they have in their home and provide them with solutions to their foundation, basement, or crawlspace issues
Estimate repairs and provide homeowners with job proposals
Commitment to continually improve and execute the sales process
Supervise the production manager, team leads and laborers
Manage production schedule
Set performance expectations and goals for production crew
7/2019-3/2020 JOE MACHENS FORD QUICK LANE Columbia, MO
SERVICE ADVISOR
Open and close repair orders
Determine specialized product needs and services by working directly with customers
Suggest add-on sales to increase average transactions
Provide price estimates for designated installations prior to scheduling appointments
Keep customers apprised of work progress
1/2019-7/2019 FIRESTONE COMPLETE AUTO CARE Columbia, MO
SALES/SERVICE ADVISOR
Building customer satisfaction and loyalty
Providing tire and auto products and services
Creating results for customers and the company
Merchandising, advertising and promotion of products and services
Involvement in every aspect of the store operation
Energetic responsiveness to every customer, on the phone and in the store
Attention to each customer’s needs: documenting and determining the best response and solution to a wide variety of situations
Communicate accurately to sales teammates and technicians to establish commitment that meet out standards and exceed the standards of our BOSS (the customer)
Following proper checkout procedures: explaining all warranties and options to our BOSS (the customer), thanking them for their visit and conveying our true appreciation for their business
Ability to step up to duties as assigned
11/2017-11/2018 CAMPING WORLD RV SALES Columbia, MO
OFFICE ADMINISTRATOR
Breakdown, post and submit funding paperwork for all Sales transactions
Process and post all cash receipts, credit card payments, scanned checks and ACH payments
Maintain Dealership inventory including stocking in new and used inventory, intercompany transfers and monthly floor plan audit
Process and facilitate all payroll and Human Resource paperwork for submission to corporate office
Sort, review and post all vendor invoices and credit card transactions with correct GL coding
Perform /oversee title work process and procedures including MSOs, POAs and other documentation, fees and related sales tax submissions
Prepare/provide reports, schedules or requests for additional information on a timely basis to the Area Controller, corporate office or General Manager
Maintain high standards of accuracy and assure compliance with company and other applicable policies and procedures
Provide excellent customer service and maintain vendor/customer relations
Assist the General Manager in running an efficient, organized dealership
Other duties/projects as assigned for the overall benefit of the dealership
2014-2017 MBS TEXTBOOK MANAGEMENT SERVICES Columbia, MO
PURCHASING AGENT/INVENTORY INSPECTOR
Purchase books from overseas suppliers
Price shipments upon arrival
Coordinate payments with accounting
Monitor inventory and make decisions about what needs to be ordered
Reconciliation of advance payments to suppliers
Check for and determine whether we have been supplied with any counterfeit books
Assist purchasing manager with various projects
Inspect shipments to determine the quality of the books received
2012-2014 MBS TEXTBOOK MANAGEMENT SERVICES Columbia, MO
MAJOR ACCOUNT MANAGER
Develop and maintain business relationship with assigned accounts
Facilitate communication between assigned customers and MBS corporate/field personnel
Act as liaison and point of contact with assigned customers
Develop and maintain comprehensive knowledge of MBS textbook management, inSite, and POS applications
Maximize sales of new and used textbooks from MBS to the account
Create action plans and follow up
Problem-solve issues with customer
2010-2012 EMPIRE INSURANCE Columbia, MO
INSURANCE AGENT
Sell automobile insurance; underwrite apps per company guidelines
Respond to internet leads generated by company website
Keep cost low to maintain profitability
Advertise locally to help generate business
Manage all aspects of running a successful office
Order office supplies as needed
Plan daily and weekly marketing activities
2005-2010 ACCEPTANCE INSURANCE Jefferson City, MO
INSURANCE AGENT
Sell automobile insurance; underwrite apps per company guidelines
Respond to internet leads generated by company website
Keep cost low to maintain profitability
Advertise locally to help generate business
Manage all aspects of running a successful office
Order office supplies as needed
Manage office budget
Plan daily and weekly marketing activities
2004-2005 RELIABLE LIFE INSURANCE Columbia, MO
ASSISTANT SALES MANAGER
Train sales people to sell insurance according to guidelines set forth by the company
Manage agents to meet or exceed company sales objectives; underwrite apps per company
guidelines
Train agents to constantly prospect for new clients
Review company guidelines with DM and upper management to project and maximize sales
Interview and hire applicants
Cover for agents when absent from work
Keep agents focused on sales and collections to keep them from getting in slumps
1997-2004 FORREST CHEVROLET OLDSMOBILE, INC Centralia, MO
OFFICE MANAGER
Direct financial operations of automotive dealership with annual sales exceeding $25 million: focus on internal controls and asset management to increase profitability and minimize expenses; assist in all financial decisions and manage corporate accounts payable/receivable
Cut insurance and technology costs by over 40%
Prepare corporate financial statements within 3-5 days
Analyze cash flow: forecast cash needs and make appropriate funds transfers
Supervise compliance with government regulations: complete forms 8300 and 1099, manage taxes, and make necessary tax deposits
Administer 401k plans, employee safety programs, prepare payroll, and direct all human relations activities
Maximize efficiency of audits by overseeing the preparation of all information provided to the independent CPA firm
EDUCATION
WILLIAM WOODS UNIVERSITY Fulton, MO
B.S., Business Management
9 Gen Ed Credits to Complete Degree Requirements
COLUMBIA COLLEGE Columbia, MO
6 hours to complete Associates Degree in Environmental Science
MEXICO HIGH SCHOOL Mexico, MO
Graduation date: 5/1989
PROFESSIONAL DEVELOPMENT COURSES
Dealer Accounting Seminar
General Motors Accounting and the Operating Report
Variable Analysis
Fixed Analysis
Dealership Financial Analysis
COMPUTER PROFICIENCY
Proficient with Microsoft Word, Works, and Excel; Corel WordPerfect; Lotus Notes; Automated Data Processing for automobile dealership (System Administrator), IDS
System Administrator at Forrest Chevrolet for three years: responsible for all software implementation and maintenance, as well as hardware upgrades
COMMUNITY INVOLVEMENT
Partner/Member of Genesis Church, Mexico, Missouri (2016-present)
Assistant Teacher for the Youth, Genesis Church, Mexico, Missouri (2016-2017)
Assistant Scout Master for Boy Scouts Troop #90 Boy Scouts of America (2012-2015)
Outdoor Activity Chairman – Troop #90 Boy Scouts of America (2012-2015)
Committee Member – Troop #90 Boy Scouts of America (2012-2015)
Environmental Science Merit Badge Counselor – Boy Scouts of America (2012-2015)
Centralia Friends of the Park Boys Baseball Coach (2005-2015)