Customer Service Regional Sales

OLALEKAN GBADAMOSI

SUMMARY OF QUALIFICATION

Post Graduate Diploma in -view October 2024

Logistics and supply chain management

Canadian College of Business Science and Technology

Academie Horizon

PSDB

CPR

AED

LAW90

PSW

PROFESSIONAL EXPERIENCE

Volunteer Service June 2018-2018

Meals on wheel delivery Man

Santropol Roulant,111 Rue Roy E Montreal QC H2W 1M1

it is a community food hub that brings people together through various programs, activities and

services, I deliver food on wheels to seniors and the immovable people around the community

Gexel customer service

HOME SECURITY SALES EXECUTIVE July - September 2018

Gexel Telecoms Montreal

Dialled potential and prospective TELUS home phone subscribers in British Columbia,

Saskatchewan and Calgary.

Successfully convinced the dialled subscribers to add a home security device and services from

TELUS onto there profile.

Cross Selling to TELUS subscribers new products and services

Resolved challenges with their products and services on the call

Educating TELUS subscribers about the benefits awaiting to be utilized on there products and

services.

Telus/Alarm force sales and customer service representatives

Drove sales through telephone marketing

Ttec customer service may 2019

Fido customer service

Maintain good relationship between Fido and it’s postpaid customer base

Sales of new products and services

Received queries

Resolution of queries

IKEA customer service August 2019

Resolution of delivery issues

Partnered with ikea customers in choosing the best and most suitable appliance for there homes

Ensured delivery on time

Activated new customer base for ikea

Uber driver

August 2019 till date

Personal support worker (Snowdon Home for the seniors)

Rue Isabella December 2019 - February 2020

Giving baths to seniors

Wash room duties, changing diapers and replacing with clean pair

Board game activities

Administration of prescriptions

Breakfast, lunch’ and dinner assistance

Chrome Unit No

Rue Peltrie Cote d neiges

Job Description

Taking daily care of two beautiful teenagers with special needs

Giving daily baths, brushing teeth, preparing lunch and breakfast

Putting them to bed, daily walks, preparing activities with them

Picking them from school with my car and taking them home

Do school home works and other school activities

Personal Support Worker

CARRIER SALES MANAGER. 2010-2016

EBHAR MOBILE SOLUTIONS, Lagos, Nigeria

Effectively partnered with all major telecoms in nigeria(MTN, GLOBACOM, ETISALAT and

AIRTEL) on growing there internet subscriber database by introducing products veered towards

the current subscriber appeal.

Co-develop products and services with the research and marketing team.

Innovation of new products and services geared towards expatriates, international students and

business/holiday visitors into nigeria.

Provided supports to telecom partners in growing the business.

Achieve organizational objectives via a conceptual selling approach thereby achieving a win-win

situation for both organizations

Distribution and sales of OEM phones Accessories’ to carriers

Regional sales manager (BlackBerry)

Introduced blackberry devices and enterprise solutions to the West African telecommunications

regions

Grew the base and maintained the cordial relationship.

Quarterly re-assessment of growth with partners on the west African regions.

Creation of products and services to suit the need of the region

REGIONAL SALES MANAGER. 2008-2010

MTN NIGERIA, Lagos Nigeria

Create product profile for customers with regards the geographical needs

Grow the prospective and potential customer base

Maintain the customer base

Quarterly creation of products and services for the customer base

Sales of fixed and mobile data to regional organizations.

Effectively partnered with IT Managers across my identified region (Southwest) nigeria in fulfilling there organization fixed data needs.

Implementing mobile data price friendly tariffs to university students across my region.

Develop and maintain a solid relationship with IT Managers for future products and services

from MTN Nigeria to be integrated into the customers portfolio with MTN.

CALL CENTRE EXECUTIVE 2003-2008

MTN NIGERIA, Lagos, Nigeria

Receive calls from postpaid subscribers

Effectively resolve post paid subscriber challenges over the call within a specific 3minute quality

assurance time limit.

Introduce new products and services to postpaid subscribers

Efficiently move aggrieved post paid subscribers to a suitable plan.

Advice postpaid nearing there bucket limit

Introduce add-ons to a postpaid subscribers package to enhance and suit his or her business goals

SALES EXECUTIVE 2000-2001

MULTILINKS, Lagos, Nigeria

Sales and distribution of TDMA/CDMA phones

Bull sales of TDMA lines to corporate organizations

Maintain and grow sales

TRAININGS

Personal effectiveness and soft skills enhancement (HCDC 2003)

Customer service & Quality certificate(Positive Image of London 2004)

Personal Mastery -Fostering initiative accountability(Phillips Consulting 2005)

Focus: Franklin Covey, achieving your highest priority (Restral Consulting2006)

Corporate image & Attitude improvement( Nigerian Institute of public relations 2007)

Personal Support Worker Program 2019

Elocution & Pronounciation (POISE 2008)

Managing personal career (KPMG 2008)

Accounting for non-accounts (HCDC 2009)

Business improvement Methodologies (Lagos Business School 2010)

Conceptual Selling (Miller Heiman 2012)

Selling skills workshop by (Mercuri Training Dubai 2014)

Security Sales License (Calgary) 2018

EDUCATION

The Polytechnic Ibadan Nigeria 2000 (Business Administration Higher National Diploma)

Federal Polytechnic Ilaro Nigeria 1995 (Business Administration Ordinary National Diploma)

Referees

Available

Address 1482d Heatherington Ottawa k1v 6s1

Mobile Number 613-***-****

Contact this candidate