Administrative Assistant Customer Service
Resume:
Obasesam Okoi
Dallas, TX *****
**************@*****.***
My name is Obasesam Okoi and I am writing to express my interest in a medical position field or a position as an administrative assistant/receptionist.
As a Dallas native and a dedicated college student pursuing a career as a physical therapist, I am eager to bring my passion for healthcare and my commitment to patient wellness. I also have 8 years of customer service experience as well, from retail, to sales, hospitality, education, remote work and lastly administrative assistant/coordinator/receptionist experience. I am confident that my dedication to my studies and my genuine desire to contribute to the well-being of patients make me a strong candidate for your team. I am eager to learn from experienced professionals and to grow as a healthcare provider.
Thank you for considering my application. I look forward to the opportunity to discuss how my background, skills, and aspirations align with the goals of your facility. Warm regards,
Obasesam Okoi
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Clinic Coordinator
3D Lash & Brow-Dallas, TX
August 2023 to June 2024
As a clinic coordinator, I handle the day-to-day operations of the clinic, making sure everything runs smoothly. I coordinate with staff, manage schedules, handle client communications, and make sure all the clinic's administrative tasks are taken care of. Also as a clinic coordinator, I’m the first point of contact for clients, answering their questions and calming their nerves. I spend most of my time to juggle appointments to make sure everyone gets seen on time. I have great organization and time management skills along with maintaining a great attitude. Front Desk Agent
Residence Inn by Marriott
January 2023 to July 2023
As a Front Desk Agent, it was a whole new experience for me considering it's my first hospitality job. At the time of me being here and so on, I have accomplished mastering patience with the system along with guests. I learned to build meaningful connection's since I would be the first and last person a guest would see.
I will say my typing has also improved from having to move fast even in stressful and busy situation's. My main priority was to make the guests feel at home and help with anything they need for their stay to be a great one, one so memorable that they would come back again! Sales Associate
Luxottica
November 2020 to May 2022
I worked as a sales associate for almost two years at Sunglass Hut, I had jobs of being on cashier, knowing product knowledge, customer service, and being a key holder. I opened and closed regularly. I also have dealt with a wide range of different customers. I remain very professional throughout any situation whether it’s difficult or easy. This job gave me the most experience with customers and retail/ sales experience. I’ve learned this from here that I’ve taken and used in my day to day life. Bath and Body Works Sales Associate
October 2020 to January 2021
Working at bath and body, I spent the time there helping and assisting customers. I usually study and get the feel of what the customer wants and also needs to have a successful customer, employee interaction. I restocked and spent time on the sales floor as well. Also had the responsibility for cashier because I am very quick with my hands. Also I worked Holidays!
Education
High school diploma
Hillcrest High School - Dallas, TX
August 2016 to June 2019
Skills
• Sales
• Cashiering
• Retail Sales
• Cash Handling
• Merchandising
• Upselling
• Serving Experience
• Customer Service
• Cleaning Experience
• Computer Skills
• Food Service
• Loss Prevention
• Inventory Control
• Communication Skills
• Guest Services
• Front desk
• Retail sales
• Customer service
• Guest services
• Sales
• Cash register
• Upselling
• Hospitality
• Typing
• Cash handling
• Merchandising
• Marketing
• Computer skills
• Communication skills
• Office experience
• Negotiation
• Hotel experience
• Quality control
• Adobe Acrobat
• English
• Computer literacy
• Windows
• Office management
• Organizational skills
• Basic math
• Google Suite
• Outbound sales
• Administrative experience
• Microsoft Powerpoint
• Microsoft Word
• Microsoft Excel
• Math
• Microsoft Office
• Microsoft Outlook
• Phone triage
• Patient service
• Data collection
• Care plans
• Filing
• Adobe Illustrator
• Organizational skills
• Microsoft Word
• Nightclub
Certifications and Licenses
Driver's License
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