Business Analyst Scrum Master

Rasaq Sule-Odu

Monmouth Junction, NJ

Cell: 732-***-****. E - Mail: ************@*****.***

PROFESSIONAL SUMMARY:

My years of experience has honed my ability to translate business needs into high-impact solutions as a detailed team player with strong analytical, communication, and problem-solving skills. I excel in fostering strong interpersonal relationships and have a knack for evaluating strategies, identifying friction points, and implementing resolutions to enhance applications and streamline processes.

I specialize in bridging the gap between stakeholders and development teams. Expertise in requirements analysis, product strategy, and Scrum framework has helped me deliver high-impact solutions, optimized workflows, and nurture collaborative environments that align with organizational objectives. My unique ability to harmonize strategic vision with tactical execution has resulted in enhanced product offerings, streamlined processes, and a track record of elevating team performance.

SKILLS & TOOLS:

Tableau / Power BI

SDLC

SharePoint

Power Automate

IT Project Management

Data Analysis

Requirement Elicitation

Requirement Documentation

SnagIt

Organizational Skills

Time Management

MS Office Suite

Big Data

PYTHON (PANDAS)

JIRA / Confluence

Visual Modeling

SQL

Kanban

Amazon Web Services

Technical Writing Skills

Program/Project Planning

Agile / Waterfall Methodologies

API

PROFESSIONAL EXPERIENCE:

Chubb, Whitehouse Station, NJ Jan. 2023 – Present Data & Business Analyst / Scrum Master

•Grooms, prioritizes, and manages product backlog with the product owner.

•Leads Scrum ceremonies (Sprint Planning, Daily Scrum, Sprint Review, Retrospective).

•Discover new data sources and techniques for better data collection, interpretation, and reporting.

•Builds deep cross-organizational partnerships, partnering with teams to further exploit data to obtain market insights that affect business decisions.

•Works individually with the customer and was proactive in the implementation of deliverables.

•Operates analytical, statistical and dashboarding tools to gather, extract, manipulate, analyze, visualize, and model data.

•Generates Complex reports to document and evaluate system operations involving everyday data sets.

•Responsible for understanding and defining the business problem for projects.

•Translates stakeholder requirements into tangible deliverables such as functional specifications, user stories, use case diagrams, workflow diagrams, data model diagrams, mock-ups, and activity diagrams.

•Elicits requirements through Joint Application Requirements (JAD), interviews, questionnaires, and other techniques by working with stakeholders to define and document customer requirements and translate business requirements into detailed user functional and system requirements.

•Configures and updates reports on the status of agreed-upon success metrics for the Planner, Team Leader, and Department Head using PowerPoint regularly.

•Use Power BI to design and build business intelligence and data analysis reports to provide business insights.

•Knowledge of data warehouse techniques, methods, logging, and dimensional modeling.

•Day-to-day problem-solving, reporting, communication, and interpersonal skills, as well as the ability to handle time and tasks while working in a variety of (technical/business) settings and provide end-user training.

•Checks in with and collaborates with department heads and cross-functional teams to meet a variety of needs.

•Come up with a KPI to measure and evaluate performance over time for specific objectives.

•Consults with SME to come up with KPI for a specific objective.

•Identifies business/system needs, recommend solutions, and assists with testing strategies.

•Collaborates with software developers and IT teams to ensure clarity of requirements.

•Translates stakeholder requirements into tangible deliverables such as functional specifications, user stories, use case diagrams, workflow diagrams, data model diagrams, mock-ups, and activity diagrams.

AkolagTech LLC, North Brunswick, NJ June 2019 – Dec. 2022

Data Analyst / Business Analyst

•Improved team morale by 20% leading team-building activities, fostering open communication,

and promoting a culture of continuous improvement.

•Ensured all 100% of Scrum activities were tracked, kept up-to-date, and reported.

•Ensured user stories were 100% ordered, defined, and ready to be worked on by the team.

•Collaborated with developers and testers to ensure requirements are met.

•Measured product success using key performance indicators (KPIs) and monitored performance against user goals and business objectives.

•Use Tableau to design and build business intelligence and data analysis reports to provide business insights.

•Analyzed app usage data and user feedback to identify areas for improvement

•Built deep cross-organizational partnerships, partnering with teams to further exploit data to obtain market insights that affect business decisions.

•Worked individually with the customer and was proactive in the implementation of deliverables.

•Configure and update reports on the status of agreed-upon success metrics for the Planner, Team

Leader, and Department Head using PowerPoint regularly.

•Diagnosed best practices and suggested improvements for communicating metrics through dashboards, as well as coordinating with the business team on additional data marts to support dashboard reporting, including data validation collaboration with business users.

•Maintained and supported data analytics platforms, converting business requirements into technical specifications, created dashboard reports from relational databases, and developing data storage tools.

•Conducted user research and analyzed user behavior data to identify key pain points and opportunities for product improvement.

•Cleaned and transformed messy data to ensure data accuracy and facilitate efficient analysis.

•Identified customer pain points and translated them into detailed product requirements.

•Led requirement prioritization process and ensured resulting products met defined requirements

•Developed wireframes and prototypes to visualize product concepts and requirements

CERTIFICATIONS:

•Microsoft Certified Professional (MCP) - Microsoft

•Microsoft Certified Technology Specialist - Microsoft

•Data Science Bootcamp - Rutgers University.

•Certified SAFe6 Scrum Master (SSM) – Scaled Agile, INC

•Certified Scrum Product Owner (CSPO) - International Scrum Institute

EDUCATION:

•B.Sc. in Electrical/Electronic Engineering 2007 – Nigeria

•MSc. in Engineering Management (In View) – Rutgers University.

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