Customer Service Cnc Machinist
Resume:
Amaya Benson
Administration Medical Assistance
Cassatt, SC 29032
************@*****.***
Become employed in a manufacturing/production environment and/or shipping logistics. Willing to relocate to: Columbia, SC
Authorized to work in the US for any employer
Work Experience
CNC Machinist
Surgiform Technology-Lugoff, SC
January 2022 to April 2024
• Use of a laser on a computer to make the correct shape of a medical implant device.
• Put tape down on a board for the medical devices to be place on the CNC machine and cut perfectly, using hydrogen, pouring it on the pieces carefully and safely.
• Cut around the shape of the implant with scissors to make sure it was the correct shape, and observing it using eye coordination to make sure the shape is perfect.
• Put the shape in a molder and let it sit on a heated pad that smashes it together so it’ll be the perfect shape for rhinoplasty, a chin or a cheek implant.
Shipping and Receiving
Cal-Maine Foods-Bethune, SC
October 2021 to December 2022
• Load and unload the trucks that would come in and out of the warehouse the correct way depending on how many pallets.
• Quality and inventory counts on every egg inside the plant, including what kind of egg, the count, and from which farm.
• Making sure every single order was sent out correctly, making sure we had no miss-shipping.
• Logging all of the paperwork and shipping logs on paper and in the computer.
• Making sure all employees write the date and the correct numbers on their paperwork just in case of recalls on product.
• Scheduling for my crew, assistant management.
Lab Technician
Haile Gold Mine Laboratory-Kershaw, SC
January 2021 to December 2021
• Pre-treat samples based on matrix and method requirements.
• Storing samples appropriately based on matrix, required method and hold times.
• Maintain accurate and complete paperwork within the sample receiving group.
• Receive all client samples, documenting condition upon receipt.
• Track incoming sample shipments and point person to facilitate any potential problems with customs and/or couriers.
Pharmacy Customer Service Representative
RiteAid/Walgreens Pharmacy-Kershaw, SC
May 2019 to December 2020
• Operated the cash register, made sure every prescription went and stayed in alphabetical order or in the correct place.
• Assisted customers via live chat, phone calls outbound and inbound, and walk-ins.
• Collected and documented orders through Rx Pharmacy programs online, and paper/written prescriptions.
• Resolved customer issues, resolved prescription issues with doctors and customers.
• Conducted customer service surveys, in store and online.
• Managed customer accounts and ran the pharmacy window, getting all medications for patients after the pharmacist put the prescription together.
Education
College Degree in Administrative Medical Assistant Palmetto school of Career Development - Irmo, SC
October 2018 to March 2019
Skills
• Data Entry
• Accounting
• Computer Operation
• Administrative Experience
• Medical Terminology
• Phone Etiquette
• Medical Records
• Laboratory Experience
• Assembly
• Manufacturing
• Shipping & Receiving
• Medical Office Experience
• Patient Care
• HIPAA
• Quality control
• Production planning
• Vital Signs
• Production Management
• Packaging
• Phlebotomy
• Supply Chain
• English
• Communication skills
• Leadership
• Customer service
• Retail sales
• Direct sales
• Typing
• Clerical experience
• QuickBooks
• Quality control
• Front desk
• Outdoor work
• Cleaning
• Commercial cleaning
• Computer literacy
• Administrative experience
• Organizational skills
• Phone etiquette
• Sales
• Outside sales
• Calibration
• Assembly
• Manufacturing
• Warehouse management
• Distributed control systems
• Carpentry
Awards
Miss Gold & Black
February 2018
I was the overall winner of Camden High schools beauty/student pageant my senior year of high school in 2018, also winning Miss Congeniality, and most photogenic. Certifications and Licenses
OSHA
Present
Medical Administrative Assistant
March 2018 to March 2025
CPR & First Aid & AED
Present
Forklift Certification
January 2021 to Present
Driver's License
Pallet Jack Certification
January 2022 to Present
CPR Certification
OSHA 30
Assessments
Work style: Reliability — Proficient
March 2022
Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient
Sales skills — Proficient
March 2022
Influencing and negotiating with customers
Full results: Proficient
Retail customer service — Proficient
January 2022
Responding to customer situations in a retail setting Full results: Proficient
Manufacturing fit — Proficient
August 2022
Measures the traits that are important for success in manufacturing roles Full results: Proficient
Verbal communication — Proficient
August 2022
Speaking clearly, correctly, and concisely
Full results: Proficient
Work style: Professionalism — Proficient
November 2022
Tendency to be accountable, professional, open to feedback, and act with integrity at work Full results: Proficient
Forklift safety — Proficient
November 2021
Best practices and safety hazards in forklift operation Full results: Proficient
Delivery driver — Proficient
April 2022
Interpreting instructions or signs and solving problems Full results: Proficient
Medical receptionist skills — Proficient
May 2022
Managing physician schedules and maintaining accurate patient records Full results: Proficient
Call center customer service — Proficient
November 2022
Demonstrating customer service skills in a call center setting Full results: Proficient
Scheduling — Proficient
March 2022
Cross-referencing agendas and itineraries to avoid scheduling conflicts Full results: Proficient
Work motivation — Proficient
September 2022
Level of motivation and discipline applied toward work Full results: Proficient
Workplace safety — Proficient
May 2022
Using safe practices at work
Full results: Proficient
Cleaner fit — Proficient
May 2022
Measures the traits that are important for successful cleaners Full results: Proficient
Patient-focused care — Proficient
August 2022
Responding to patient concerns with sensitivity
Full results: Proficient
Warehouse shift leader — Proficient
January 2023
Supervising warehouse staff and maintaining safety and security standards Full results: Proficient
Attention to detail — Proficient
March 2022
Identifying differences in materials, following instructions, and detecting details among distracting information
Full results: Proficient
Work style: Reliability — Proficient
March 2024
Tendency to be reliable, dependable, and accountable at work Full results: Proficient
Outside sales — Proficient
March 2024
Understanding and responding appropriately in sales scenarios, and performing common sales calculations
Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Additional Information
1. Volunteer at our local Kershaw County Animal Shelter. 2. Volunteer and lead helper through the Kershaw County School district assignment to help global warming and climate change, also keeping the community clean picking up litter off the roads/grounds every weekend.
3. Volunteer through local charities & the Salvation Army.
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