Front Desk Night Auditor

Pamela Sneeden

Professional Title

Gillette, WY

I have many years experience in my field. I have 25 years and plus in Cosmetology, 5 years as a Salon Manager and I have Associates Degree in Computer Business. I love working behind the Desk as well as behind the Chair. Both are serving Customer’s in our Local Town. Willing to relocate: Anywhere

Authorized to work in the US for any employer

Work Experience

Front Desk Receptionist/Night Auditor

Travelodge by Wyndham - Gillette, WY

August 2021 to Present

Answer phones, Check Customers in and out, and do laundry for that nights at Work. I work a Swing Shift, that includes 2 nights and 3 afternoon.

Front Desk Agent/Night Auditor

South Sand Castle Resort - Myrtle Beach, SC

February 2015 to November 2020

I worked 11-7am shift. I answered calls, took care of the Customers checking-In and checking -out. Ran cashier, and breakfast Bar. Hosted Dinners and made reservations. On my Days off, I would help out in Housekeeping.

STNA

Select Specialty Hospital - Akron, OH

March 2012 to May 2020

Worked as a Nursing Asst. In a ICU unit

Housekeeper

Quality Inn and Suites - Gillette, WY

March 2018 to April 2020

Housekeeping, and Management

Salon Manager

Famous Hair Company - Massillon, OH

June 1986 to May 2010

I started out as a Shampoo receptionist, then Receptionist, Stylist, Shift Manager, Assistant Manager, then Shop Manager. I later on became District Manager. Education

Associate's degree in Microsoft Business Computer

Stark State College - North Canton, OH

January 2012 to June 2016

Associate's degree in Advanced Cosmetology

Stark State College - Canton, OH

July 1986 to August 1988

Skills

• Computer skills (10+ years)

• Customer service, and Team Management, also knowledge of good sanitation (10+ years)

• Store management (10+ years)

• Leadership (10+ years)

• Cleaning Experience (10+ years)

• Customer service (10+ years)

• Time management (10+ years)

• Microsoft Word (10+ years)

• Management (10+ years)

• Retail Sales (10+ years)

• POS (10+ years)

• Supervising experience (5 years)

• Guest Services (10+ years)

• Cash Handling (10+ years)

• Microsoft Excel (5 years)

• Administrative experience (4 years)

• Microsoft Powerpoint (5 years)

• Night Audit (1 year)

• Inside Sales (2 years)

• Marketing (1 year)

• Sales (Less than 1 year)

• Front desk (10+ years)

• Computer Software (5 years)

• Auditing (2 years)

• Hair Styling (10+ years)

• Hospital Experience (10+ years)

• Bartending (1 year)

• Vital Signs (10+ years)

• Laundry (2 years)

• Upselling (1 year)

• ICU Experience (5 years)

• Software development (5 years)

• Nursing

• Home Care (2 years)

• JavaScript (10+ years)

• Banquet Experience

• Makeup Application (2 years)

• Critical Care Experience (5 years)

• Assistant Manager Experience (10+ years)

• Merchandising (3 years)

• Application Development

• Microsoft Office

• Java

• HTML5

• MySQL

Awards

Salon Management

June 1989

Got awarded for hightest retail sales and productivity for the total of my Salons Salon Manager

May 2003

Got a Trophy for #1 Salon, with the most increase in Retail, increase in customers, and most increase of total revenue for the month

Certifications and Licenses

Advanced Cosmetology

December 1988 to December 2021

Salon Manager

License# is... C-13175

STNA

March 1991 to Present

ICU unit

Salon Management

May 1988 to July 2012

District Manager for Famous Hair Company

STNA

January 1991 to July 2015

Worked for Sunset hills Nursing Home

CPR Certification

February 2020 to February 2022

CPR

Advanced Cosmetology license

February 1986 to July 1988

I received my license after graduating. Been in Management for many years CNA

August 1991 to May 2021

TIPS

ACLS Certification

Food Handler Certification

BLS Certification

AED Certification

PALS Certification

Assessments

Customer focus & orientation — Completed

May 2021

Responding to customer situations with sensitivity Full results: Completed

Work style: Reliability — Proficient

July 2021

Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient

Supervisory skills: Motivating & assessing employees — Completed April 2021

Motivating others to achieve objectives and identifying improvements or corrective actions Full results: Completed

Inside sales — Completed

May 2021

Understanding and responding appropriately in sales scenarios, and performing common sales calculations

Full results: Completed

Customer service — Completed

May 2021

Identifying and resolving common customer issues

Full results: Completed

Cleaner fit — Proficient

May 2021

Measures the traits that are important for successful cleaners Full results: Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

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