Office Administrator Customer Services
Resume:
PERSONAL ATTRIBUTES
DECISION MAKING AND PROBLEM SOLVING SKILLS
HARDWORKING AND WORK WELL UNDER PRESSURE
CAPABLE OF MEETING DEADLINE
EXCELLENT COMMUNICATION SKILLS
TEAM PLAYER
EDUCATIONAL PROFILE
NATIONAL DIPLOMA: FINANCIAL MANAGEMENT
ETHEKWINI COLLENGE (2012)
NATIONAL CERTIFICATE: INFORMATION TECHNOLOGY END USER COMPUETERING NQF LEVEL 3-[ADVANCE COMPUTER]
TRAINING FORCE
PERSONAL PROFILE MATRICULATED
NOLUTHANDO NTSHALINTSHALI DRAKENSBERG SECONDARY SCHOOL (2009)
03 JANUARY 1992 SUMMARY OF ACCOMPLISMENTS
FEMALE
SOUTH AFRICA UNITED CONTAINER DEPO (UCD)- DATA CAPTURER - FROM 2023 – CURRENT
DSV- IMPORT CONTROLLER- FROM 2018 TO 2022
CHRISTAN
SINGLE SUNDAY TIMES- ADMIN AND SALES CONSULTANT- FROM 2015 TO 2017(
LOCATED IN DURBAN CONTRACT ENDED)
ENGLISH (speak, read and write)
ISIZULU (speak, read and write) VULINDLELA CONSTRUCTION SITE – ADMIN CLERK- FROM 2013-
072*******-****(INSERVICES TRAINING)
*********.**@*****.***
JOB DESCRIPTION FOR IMPORT CONTROLLER
Control indents and handle D term/ C Term shipments.
Book cargo and check rates/ estimates.
Register files, customs clear and releasing of file and check shipping documents.
Submit files to RCG in accordance with mode requirements.
Load foreign invoices and payments.
Co-ordinate the forwarding process for sea freight.
Liaise and pro-actively communicate with clients and suppliers throughout the process.( STATUS REPORT)
Submit cargo dues via port system.
Submit port health and plant inspector for release.
Find innovative ways to reduce errors- risk of late orders.
Check if all certificates are submitted and correct bill of lading
Dealing and resolving of all queries with clients and service providers.
Plan delivery for DAP shipment
Recording of PODs
SKILLS
Attention to detail
Professionalism
Liner suite system
Shipshape system
Cargo wise system
Pastel
Customer service and problem solving skills
Excellent communication skills verbal and written
Excellent telephonic skills
Excellent planning and well organised
Excellent computer skills MS word, excel, email, PowerPoint
PROFICIENCY
I AM CONFIDENT THAT I HAVE THE KNOWLEDGE AND SKILLS TO PROFESSIONALLY FULFIL THE POSTION AS REQUIRED AND TAKE ON ALL CHALLENGES
THAT LIE AHEAD.
I AM A YOUNG, VIBRANT AND ENERGETIC FEMALE THAT ENJOYS WORKING WITH PEOPLE.
I AM ALSO A DILIGENT WORKER THAT STRIVES FOR EXCELLENCE IN ALL MY ENDEAVOURS.
REFERENCES
MR MARCUS RAMSAMY
BRANCH MANAGER
MRS KESHNERY GOUNDEN
SUNDAY TIMES SUPERVISOR
MR SANDILE MADLALA
VULINDLELA SITE MANAGE
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