Customer Service Sales Manager

QUALIFICATIONS SUMMARY

Versatile and meticulous professional customer service offering with multifaceted the ability experience to streamline in surpassing processes. sales targets and providing PROFESSIONAL EXPERIENCE

Current Media Group • Colorado Springs, CO 2021 to Present Presently & NARVAR working to reply in to the emails, Call Center chats and for phone their Camp calls to Monaco a demanding clothing clientele. line using Gladly, D365, Salesforce, Demandware, Cheetah Printing – Colorado Springs, CO 2014 to 2020 Sales Manager

Demonstrated satisfaction. production, performance, and Streamlined resulting strong quality customer in control. and measurable ensured Oversaw service growth efficient skills initiatives and workflow both improved associated face-processes to-market face with and presence. by implementing online showcasing aimed expertise strategies at ensuring in to estimating, enhance high levels overall processing, of client sales

• Led initiatives to increase sales by integrating cutting-edge technology while aligning the business with digital age.

• Leveraged analog to digital 20+ years and staying of successful ahead of sales industry experience trends. in the printing industry while seamlessly transitioning from DocuMart – Colorado Springs, CO 1992 to 2014

Sales Manager

Demonstrated satisfaction. production, performance, and Streamlined resulting strong quality customer in control. and measurable ensured Oversaw service growth efficient skills initiatives and workflow both improved associated face-processes to-market face with and presence. by implementing online showcasing aimed expertise strategies at ensuring in to estimating, enhance high levels overall processing, of client sales

• Led initiatives to increase sales by integrating cutting-edge technology while aligning the business with digital age.

• Leveraged to digital while a decade staying of successful ahead of industry sales experience trends. in the printing industry while seamlessly transitioning from analog EDUCATION

Business Administration Degree 1991 Illinois State University – Normal, IL VOLUNTEER EXPERIENCE

Board of Directors Member www.onenationwt.org • One Nation Walking Together Thomas Lee DuDash Colorado Springs, CO 80909 • *******@*******.***

719-***-**** • linkedin.com/in/thomas-dudash

Sales

Proven driving decisive leadership, revenue success growth in and achieving/effective through exceeding communication. strategic goals planning, and Customer Service

Demonstrated customer professional service and positive expertise while working developing in delivering relationships. and top-retaining notch Administrative Support

Capable including managing of streamlining documentation delivering assistance processes, for seamless to scheduling senior workflows. management tasks, and Key Strengths

Proactive problem-multitasking, solving, specialist and attention leadership, with to exceptional detail decision-skills. management, making,

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