Human Resources Management

CURRICULUM VITAE

OF

MPENDULO KHAYELIHLE MYENDE

Achievements and measurable outcomes

• Administrative operations, Record keeping, Filing in chronological order, Self-regulation, Remote working, MS office proficient, knowledge of Sage300, Pestal, Interview Facilitation, drafting minutes of meetings, liaising with Exco members, Consolidation and analysis, Bookings and co-ordinations, Populating Reports, Providing feedback, Courageous Conversations, Handling private and confidential information, Managing performance, Punctuality, Professionalism and Ethical behaviors. Personal Information

Surname : Myende

Name : Mpendulo Khayelihle

ID Number : 940**********

Address : 2206 KwaMakhutha T/Ship P.O Amanzimtoti 4126 Gender : Male

Contact Numbers : 074*******/072*******

Email Address : ******************@*****.***

Driver’s license : C1 (PDP)

EDUCATION HISTORY

TERTIARY EDUCATION

INSTITUTION : Mangosuthu University of Technology

CERTIFICATE : National Diploma in Human Resources Management Year Completed : 2016

WORK EXPIRIENCE

Air chefs (King Shaka Airport)

Duration: 01/11/2016 to 26/05/2018

Job Title: Driver (CSA)

Contact Number:072*******

Harambee work readiness Bridging programme

Duration; 08/22/2018 to 10/26/2018

Duties: Dealing with punctuality, behaviors at work how to address conflict and to always behave on top of the line not at the bottom, Personal mastery lessons possessing positive energy at work being able to self-regulate, giving constructive feedback as well as applying the feedback, having courageous conversations.

Reference: Mr. Senzo

Position; Team leader

Contact Number:065*******

First National Bank (HR ON THE JOB TRAINING PROGRAMME) Duration: 01/11/2018 to 01/07/2019

Job Title: Multiskilled /sales and service consultant, HR Administration, recruitment and selection officer, talent management.

Duties: Assisting clients with Ebanking facilities, opening online accounts, doing EFTs,making cash deposit on the ADT Machines,Reseting passwords, meeting daily targets of selling the FNB App as well as FNB connect gadgets,Identifing leads proposing to the client to hear more about the products being offered to them, Appling the power of persuasion technique which essential in the sales field, peaching new products as well as product prices to clients, meeting daily targets as well as monthly, analyzing individual scorecard, product scorecard, devices scorecard, service scorecard and the branch scorecard as a whole. Employee Relations : gathering all employee issues, challenges and questions in terms of payroll, personal changes and employment verification, Presenting all gathered information to the HR specialist, liase with the specialist for answers and solutions,ensuring all HR policies and procedures are in line with the answers and solutions from the HR specialist sitting in conflict resolution meetings, ensuring group dynamics are present, Performance management through balanced score card, implementing training on a weekly basis for new products, ensuring employee recognition, Assisting in the On-Boarding of staff internally and externally. Reference Roniella Pillay

Position: Branch Manager

Contact Number:084*******

Cell C: Xanethabo investments

Duration:26 August 2019 till July 2020

Job title: Human Resources Assistant

Duties: Conducting the customer’s needs analysis, to be able to issue the rightful product or service to satisfy or meet customer’s expectations and needs, educating and empowering Employees, being resilient,being creative and adventurous by thinking out of the box, Assist employees meeting sales targets on a weekly and monthly basis by ensuring necessary training is provided, retaining existing customers,being vigilant and aware of fraudsters,Contacting store managers to find out if they require more staff, Gathering reasons for needing more staff. ensuring all employee payslips are printed, Leave days on payslips correspond to days captured on the system, Assisted in the rebranding of employee t- shirts and having new core values in place, Posting of new job adverts, Shortlisting candidates, booking of interview dates and time, conducting background checks as well as refence checking, having themes in line for every Friday which is fantastic Friday, Ensuring all stores have decorating equipment for every Friday, taking meeting minutes for every mid-month and month-end meetings Reference: Mzukisi Cefane

Position: Manager

Contact Number:079*******

Digicentral

Duration:01/02/2022 till 25/05/2023

Job title: Human Resources Administrator

Duties: Providing Administrative support to the HR department, Advertisement of vacancies internally and externally should there be a need. scheduling interviews with shortlisted candidates, conducting reference checks against shortlisted candidate, sitting in meetings with EXCO members, ensuring all departments are operating at optimal level in terms of staff members, recording and filling of all applicants internal and external as the company works with bridging the gap between Youth and unemployment, we appoint learners for the programme every month, collect all required documents from learners, ensure they meet all requirements in terms of age and employment equity, should there be any missing documents contact the learners via cellphone or mail to ensure they send in all documents before deadline, once all documents acquired commence with the populating of each learners contract, sending them out to relevant line managers, Liaise with the line managers to return signed contract within specified time frame as soon as all signed contract are returned create folders for each learner employee, capture all there documents and signed contracts on their respective folders, Updated the youth employment spread sheet, submitting to the HR coordinator for payroll purposes as well as employee self-service registration once all is done upload all folders on teams for EXCO members to be able to access as well as line managers and all relevant parties. Updating status board on the progress of recruiting each and every step needs to be updated on the board from beginning till the end. Ensuring employment equity is being adhered to in terms of first preferences, disabilities ethnicity. steps on how to follow grievience procedures, all grieviences are handled with fairness and equality, Currently working on having a digital form of induction where by employees will log in to the companies App read articles or paragraphs on certain topic then answer questions with marks and scoring which we assess and recognize employees participating by rewarding them with a day off or cash prizes this is encouraged more on new staff members as well as old staff which still require training on this new company app in the pipelines. Distribution of equipment such as laptops, ensure equipment sheets filled in captured and filled. Populating salary schedules for exiting employees, Populating UI19 forms for exiting employees, requesting for IRP5 from HR manager, resetting passwords for employees to have access to the employee self-service portal, handling private and confidential files. Working with integrity and honesty, applying employment equity all the time treating every1 fairly and equally, employee relations. Problem solving, fact findings, conflict resolution and management. Accomplishments:

• Recruitment and selection being able to onboard over 150 YES employees all new appointments

• Retaining employees by extending their contracts, offering permanent absorption to YES student once completed the 12 months programme

• Being able to identify Occupation Specific Dispensation and implementing revised salary structures that are unique to each identified occupation that requires specific dispensation

• Populating policies, guidelines and procedures for improving all functions of the different departments as company is divided into two which is education and entertainment, so policies differ with the departments

• Formulation of KPIs with PD cards, focusing on what needs to be done and how to measure it

• Queries, Grade pays and progression

• Warning drafting and disciplinary investigations

• Populating UI19 documents

• Knowledge of the Ms Office

• Ability to conduct and maintain ad hoc pr0ojects and activities Reference: Nicole Doods

Position: Human Resources Officer

Contact Number:084*******

DEVELOPED SKILLS

Communication and Writing: developed through work experience, social engagements, writing reports. I also possess very good presentation skills, which was developed through leadership roles and also course I took at university.

Leadership and Teamwork: through academic group projects, team building. I have also acquired these from the various volunteerism and ambassador roles I have undertaken. Problem-Solving skills: developed by work experience, academic life and participating in various social events.

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