Human Resources Resource

Onuoha Blessing Ngozi

*****************@*****.***—*********@*****.***—LinkedIn.com/in/blessingonoha

Mobile: 080********

HUMAN RESOURCES MANAGER

Complete Generalist HR Affairs for both turnaround and high-growth manufacturing and production organizations

Learning & Development, launching programs to build high-performance workforce and develop future leaders.

Change Management for HR initiatives, organizational development, HRIS technology, and corporate transformations.

Highlights:

Recruiting and staffing; Training and Development

Compensation/Payroll; Employee Relations

Labour Agreements Attention to Details and Initiative

Regulatory Compliance Personnel Record Maintenance

Exceptional Interpersonal Skills Innovation

ACCOMPLISHMENT:

Maximized team knowledge and productivity through the implementation of well-placed training procedures

Successfully interviewed, hired, and trained 15 individuals for a sales team within a tight deadline.

Reduced employee turnover by 20% through implementation of new incentive program and bonus structure

Saved N1.5m yearly by reorganizing structure to eliminate unnecessary positions.

Cut costs by 65% within the human resource department, by suggesting alternative methods of reaching out to prospective employees.

Streamlined departmental operations, bringing on board a team that was expert in handling operational issues.

Stayed under budget for the entire stipulated 12 months of rigorous hiring and training of both existing and new employees.

Increased employee motivation and subsequent work process, by suggesting increment in bonuses and benefits.

Singlehandedly maintained optimal staff levels by effectively tracking vacancies and initiating recruitment to identify talent.

Suggested holding a series of HR seminars, as a result, managed to acquire top-level management talents.

Implemented a compensation policy, hence, increased employee retention by 40%.

Introduced the concept of ongoing training procedures for existing staff, thereby, increased customer service quality by 50%.

Increased HR department efficiency through the implementation of electronic signatures and document imaging functions.

Improved relations between employees and management, by effectively implementing team-building activities

Considered to be instrumental in introducing a new web portal responsible for distributing relevant information to employees on all levels.

PROFESSIONAL EXPERIENCE

Vanni International Security Systems Ltd – Ogba, Ikeja Lagos -2023 Head Admin/Human Resource- Strategic Oversight & Direction

Develop the HR Strategy by reviewing existing policies, procedures, and practices, detailed in the Staff Handbook and other documents.

Function in an active and influential business advisory role with management to drive business results.

Perform a wide variety of high level, complex professional human resource/personnel work.

Leverage broader HR team resources to drive change in Leadership & organizational development, compensation, and staffing.

Prepare Admin/HR reports-monthly & annual -to the Management. Employee Management and Policy -Organizational Development, recruitment & Selection

Review and evaluate the effectiveness of the programs and service delivery for assigned divisions and develop and install improvements to ensure maximum service delivery with available resources.

Demonstrate continuous effort to improve the operations of assigned division including decreasing turnaround times, streamlining work processes, and working cooperatively and jointly to provide seamless customer service.

Attract, retain, and motivate staff. Manage the Employee Engagement and Retention Process.

Oversee the recruitment process and ensure candidates fit the role and company culture.

Process probationary reviews, confirmations, employee evaluations and terminations.

Promote equality and diversity as part of the culture of the company.

Propose innovative and creative measures to address pressing staffing issues in the company at every point in time.

Prepare, develop, and implement procedures and policies on staff recruitment.

Maintain historical human resource records by designing a filing and retrieval system, keeping past and current records.

Maintain the work structure by updating job requirements and job descriptions for all positions.

Maintain organization staff by establishing a recruiting, testing, and interviewing program; counseling managers on candidate selection; conducting and analyzing exit interviews; recommending changes.

Training & Development-

Develop and implement the training and development strategy of the company.

Determine training requirements, design, and develop training and development programs based on both the company’s and the individual’s needs.

Design the Company’s Annual Training Plan.

Prepare the training budget.

Develop and facilitate training materials for in-house courses. Performance Management and Career Management-

Manage the Performance Management and improvement systems.

Manage all matters relating to career development, talent management, performance improvement, and employee development of the staff.

Advise on and resolve performance related issues.

Perform analysis on key metrics/processes and recommend process improvements that maximize efficiency.

Ensure all job expectations, measurement standards and key performance indicators are communicated to all staff of the company and clearly understood to all.

Prepare and report all performance measures and results to management.

Oversee career-pathing process for employees and succession plan for key leadership roles.

Ensure planning, monitoring, and appraisal of employee work results through manager training to coach and disciplines employees.

Compensation and Benefits-

Maintain a pay plan by conducting periodic pay surveys; scheduling and conducting job evaluations; preparing pay budgets; monitoring and scheduling individual pay actions; recommending, planning, and implementing pay structure revisions.

Manage all Payroll matters and administer monthly Payroll for HQ, Custodian & CIT divisions.

Administer employee files and records to ensure accurate payment of benefits and allowances.

Implement all activities related to payroll including tax clearance etc.

Ensure accurate and timely monthly remittances to all related regulatory bodies such as PAYE, Pension etc.

Implement new reward components in compensation package.

Ensure the company’s compliance with labour laws, including reporting requirements on payroll.

Ensure all Payroll-related issues are resolved promptly. Budgeting & Control

Meet financial objectives by forecasting requirements; preparing budgets; scheduling expenditures; analyzing variances; initiating corrective actions. Administration

Manage all administrative activities.

E-Terra Technologies Limited, Yaba, Lagos—2016–2023 Head Human Resource—Full HR generalist management for over 100 employees. Transitioned HR from traditional labor relations function into comprehensive HR organization focused on best-in-class HR policies, HRIS technology, staff and management training, and support of strategic business goals.

Provided HR leadership during a period of rapid growth with better than 18% increase in annual revenues and 10% gain in profitability.

Introduced metrics-based performance management system with a heavy emphasis on operating results.

Spearheaded value-add employee recognition and awards programs.

Re-invented and implemented new recruitment, staffing, and workforce development programs to meet advancements in product operations, technology, and management.

Championed successful ISO/HSE program design/implementation and company-wide employee communications initiative.

Responded to employee issues and questions in a timely manner.

Uploaded company job descriptions to reflect changing roles.

Met with all new hires to explain benefits, guidelines, and procedures.

Redesigned employee handbook according to legal and benefit changes.

Employee safety, welfare, wellness and health.

Develop and implement programs for workforce retention, performance management, promotion, and succession planning.

Ensure cordial atmosphere and acceptable workplace practices for smooth industrial relations.

EKOCORP PLC., Ikeja, Lagos—2011–2016

Human Resources Assistant Manager—HR generalist—recruitment, staffing, training, compensation, benefits, employee relations—for over 300 employees

Worked in partnership with HR Manager, implement, and manage improved HR strategies, services, and programs to support the workforce during a downward trend and large-scale turnaround effort.

Initiated successful workforce planning, job realignment, employee involvement, and team building projects.

Realigned compensation programs and salary administration to control accelerating costs.

Charisma Consulting Services, 2, Ikeja, Lagos – 2009 -2011 Senior Human Resources Associate – involved with recruitment, verification of result and address, orientation process, benefits administration, and implementation of company’s HR policy.

Government Technical College, Gbagan, Ayedade LGA, Osun State, 2008 Teacher, one-year compulsory National Service (NYSC) EDUCATION:

Senior Professional in Human Resource – International (SPHRi) In view - HRCi

Master of Industrial and Labour Relations – University of Lagos (2016)

Diploma in Human Resource Management - (ACIPM, 2011)

Oracle 10g Database Administrator - (OCA, 2010)

B.A English/Literature – Babcock University (2007)

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