Program Manager Management

TORORE TOMIWA

Email: ******.******@*****.*** Phone: 919-***-****

Summary

Dynamic and Result driven Project /program Manager with 10+ years of experience in managing projects from initiation to delivery. Proven record of successfully delivering projects on time, within budget, and with high quality. Proven record of successfully delivering projects on time, within budget, and with high quality. Certified Project Management Professional (PMP) with expertise in Agile, Scrum, and Waterfall methodologies.

Core Competencies

Agile, SAFe & Waterfall Methodologies

Leadership & Facilitation

Program & Project Management

Strategic Planning and Execution

Budgeting and Financial Management

Risk Management and Mitigation

SAFe Framework Implementation

Stakeholder Management

Change Management Process Development

Continuous Improvement

Data Analysis Metrics and Reporting

Process Development

Vendor and Contract Management

Coaching and Mentoring

Professional Experience

SENIOR PROGRAM MANAGER

CHENEGA CORPORATION – DEPARTMENT OF JUSTICE (DOJ), Washington, DC

09/2022 – Present

(Clearance: Public Trust - Active)

Enhancement of the JustGrants Management System to provide applicants and grantees with an improved user experience throughout key parts of the grant management lifecycle.

Lead and manage multiple large-scale programs, ensuring successful delivery within scope, time, and budget constraints.

Develop and implement program strategies, roadmaps, and governance frameworks to achieve organizational goals.

Lead multiple Agile Release Trains (ARTs) with over 150 members, ensuring successful delivery of complex software projects.

Coordinate cross-functional teams, fostering collaboration and ensuring alignment with program objectives.

Monitor and report on program performance, providing regular updates to senior leadership and stakeholders.

Organize the Program Increment Planning event which includes extensive detailed preparation regarding organizational readiness, content readiness and facility readiness

Collaborate with product management, system Architects, and other sake holders to define and prioritize features and capabilities

Implement continuous improvement initiatives, resulting in a 20% increase in team productivity.

Established Agile practices, coached teams, and provided training to foster Agile mindset and principles.

Implement process improvements, enhancing efficiency and effectiveness across programs.

Manage Program - level risks and impediments, ensuring timely resolution and minimizing impact on delivery schedules.

Developed Standard operating procedures for DOJ's Agile Process

PROGRAM MANAGER

FIDELITY INVESTMENTS – HEALTH CLAIM ANALYTICS, Durham, NC

11/2021 – 09/2022

Supported teams to build an Enterprise Data Lake using Snowflake Technology to feed into the downstream tool used in Health Insurance enrollment process.

Oversaw project execution, ensuring adherence to scope, quality, timeline, and budget.

Coordinated program planning, scheduling, and resource allocation to ensure timely and within-budget delivery.

Developed and maintained project documentation, including charters, plans, schedules, and status reports.

Led project teams, providing direction, support, and performance feedback

Conducted stakeholder analysis, managing expectations, and fostering positive relationships.

Track and report on ART metrics, progress, and performance to executive leadership.

PROGRAM MANAGER / AGILE DELIVERY LEAD

MPHASIS WYDE – AFLAC HEALTH INSURANCE, Columbia, SC

06/2021 – 11/2021

Technical upgrade of eWam from 6.15 to 7.0 and AWS migration.

Managed Agile projects from inception to delivery, ensuring alignment with business objectives and customer needs.

Collaborated with cross-functional teams to define project scope, schedule, and resource allocation.

Led Agile transformation initiatives, coaching teams in Scrum and Kanban methodologies.

Monitored project progress and performance, implementing corrective actions as needed to stay on track.

Established and maintained strong relationships with clients, resulting in a 30% increase in repeat business.

Monitored the performance of the scrum team against objectives set out at the start of each sprint cycle.

Tracked and reported on project progress using burn-down charts, velocity tracking, and other metrics.

RELEASE TRAIN ENGINEER / PROGRAM MANAGER

CONDUENT TECHNOLOGY – NORTH DAKOTA DEPARTMENT OF HEALTH AND HUMAN SERVICES, Raleigh, NC

04/2018 – 11/2021

Enhanced the Drug Rebate and Management Systems (DRAMS) used to process rebates due from Drug manufacturers to the Federal and State Government for Medical and Pharmacy claims for Medicaid, Medicare Plans. The system is to manage complex financial transactions and agreements between pharmaceutical companies, Pharmacy Benefits Manager, (PBM), insurers, and Pharmacies. Claims are received into the system from Medicaid Management Information System (MMIS)

Supported and guided the ARTs through SAFe implementation, ensuring adherence to Agile principles and practices.

Organized and facilitated PI Planning events, ensuring alignment on objectives and deliverables.

Assisted teams in identifying and mitigating risks, ensuring smooth execution of release plans.

Fostered a culture of collaboration and transparency, improving communication and coordination across teams.

Provided ongoing training and support to Agile teams, driving continuous improvement initiatives.

Coached Product Managers/Owners on refining and managing Product Backlog.

Facilitated scrum of scrum meetings with onshore & offshore teams to provide visibility of team’s work and coordinating cross-team dependencies.

Utilized Agile and Waterfall methodologies to manage project lifecycles, adapting approaches as needed.

PROJECT MANAGER / SCRUM MASTER

QUADOT CAPITAL – Zionsville, IN

01/2015 – 04/2018

Supported Scrum teams of 7+ people each working on a Mobile app redesign, Search Results Pages, Listing Detailed Pages, and estimates. Helped to fill in intentional gaps in Zillow’s agile adoption.

Preparation, Launch and Execution of Agile Release Trains by training, coaching and execution on SAFe Agile Methodology and Best Engineering Practices

Coached development team on Scrum principles & practices.

Facilitate & lead all Scrum events, such as Sprint Planning, Backlog grooming, Reviews and Retrospectives.

Removed obstacles, and managed dependencies of tasks.

Coached Product Owner on effective user story writing, acceptance criteria, definition of ready & definition of done.

Guided Product Owner on grooming and managing Product Backlog.

Facilitated scrum of scrum meetings with onshore & offshore teams to provide visibility of team’s work and coordinating cross-team dependencies.

Identified and removed impediments to development team progress and protected teams from outside distractions.

Track Scrum team velocity and other metrics.

SENIOR BUSINESS ANALYST / SCRUM MASTER

FIRST CITY MONUMNET BANK – Lagos, NIGERIA

09/2013 – 11/2014

Track Scrum team velocity and other metrics.

Facilitated Scrum Ceremonies, coached the team on Agile principles and values.

Communicated project requirements, business issues and made recommendations.

Assisted the project manager in developing use cases and project plans and managed changes using rational suites.

Experienced in feasibility study and risk analysis to identify the business-critical areas from the user's perspective.

Worked with gathering requirements from stakeholders and SMEs by interviewing them, also prepared questionnaires, and received their feedback.

Define the scope of the project by doing gap analysis, preparing required artifacts, and then creating the functional documents for the design and implementation of the project

Worked closely with the SMEs, business users and developers, to facilitate and better understand the project.

Created use case diagrams, flowcharts, and process models, by documenting business workflows both by text and by activity diagrams according to RUP for the review of stakeholders.

Participated in JAD sessions with different stakeholders and resolved their issues.

Worked with creating system and user acceptance test case scenarios and communicated with clients accordingly.

Part of scrum ceremonies - Story estimation, sprint planning,

gathering all the requirements from the client, creation of high-level test scenarios as per acceptance criteria, review by product Owner, test execution, defect reporting & tracking, and retest of fixed defects

Generated SQL queries for data-analysis and bug fixing.

BUSINESS ANALYST / SCRUM MASTER

ECOBANK – Lagos, NIGERIA

02/2009 – 7/2013

Part of Scrum ceremonies - Worked in an agile environment, attended daily stand-up meetings, scrum meetings.

Requirement gathering from the client or stakeholders, creation of high-level test scenarios as per acceptance criteria Product owner, test execution, defect reporting & tracking, and retest of fixed defects.

Interacted with the project team to define system objectives and scope, identified constraints, and the measures of success for the system to be developed by the team

Wrote requirement traceability matrix for requirement coverage & test case

Facilitated JAD sessions with management, users, subject matter experts (SME), and other stakeholders to define the project and to reduce the time required to complete deliverables.

Implemented agile methodology for rapid delivery of the high-quality application and functioned as a scrum master to organize the sprint process.

Created data mapping templates and aided the development team in reducing the bandwidth of the project.

Participated in and contributed to as-is and to-be process modeling sessions and built process models responsible for analysis and reporting.

Education and Training

OBAFEMI AWOLOWO UNIVERSITY

MBA in Business Administration

MCCOMBS SCHOOL OF BUSINESS

Postgraduate Program in Data Science and Business Analytics – In View

OLABISI ONABANJO UNIVERSITY

Bachelor of Science in Geology

Certifications

•Certified Scrum Master (CSM) Professional Scrum Maser (PSM)

•Certified Scrum Product Owner (CSPO)

•Scaled Agile Framework (SAFe 6.0) Scrum Master

•SAFe 6 Practice Consultant (SPC)

•SAFe 6 Release Train Engineer (SAFe RTE)

•SAFe 6 Product Owner Product Management (SAFe POPM)

•SAFe 6 Lean Portfolio Manager (LPM)

•SAFE 6 Agilist

•Project Management Professional (PMP)

•Project Management Institute - Agile Certified Practitioner (PMI-ACP)

•ICP Agile Coaching Certificate (ICP- ACC)

•ICP Enterprise Agile Coaching (ICP - ENT)

•American Software Testing Qualification Board (ASTQB)

•Microsoft Azure Fundamentals

•Team Kanban Practitioner – Kanban University

•Agile Health Facilitator – AHF

Tools and Technical Skills

•Agile Project Management Tools – Jira Align, Jira, Microsoft Azure DevOps (ADO), ServiceNow, Version One

•Data Analysis and reporting – Metrics and KPI tracking (Burn down charts, velocity, cycle time), Dashboard creation

(Power BI, Tableau)

•Programming Language – Familiarity with SQL, Python

•Documentation – Confluence, SharePoint, ADO wiki, Microsoft office suite

References

Available Upon Request

Contact this candidate