Golf Club Crew Member
Resume:
EDWIN
DELFEL
GOLF MAINTENANCE
****************@*****.***
Socastee, FL 29588
CONTACT
Proactive professional with experience in efficiency improvement, environmental health, and safety and equipment management. Frequently praised as quality-oriented by peers, I can be relied upon to help your team achieve its goals.
Adaptable professional experienced with facilities consolidation, inventory control, and inventory planning. Aiming to leverage my abilities to successfully fill the [Job Title] role on your team.
Results-oriented professional with experience in cost avoidance, cycle time reduction, and distribution management. Aiming to leverage my abilities to successfully fill [Job Title] role on your team.
Hardworking, highly motivated professional eager to lend combined knowledge and skills to enhance business performance. Operates well in both individual and team capacities, leveraging seasoned work ethic to quickly adapt to different processes and drive company objectives. Resourceful and results- driven with a passion for growth and efficiency to meet company needs and increase service value.
Reliable worker with excellent communication, time management, and computer skills. A driven and detail-oriented individual with a desire to use analytical and problem-solving skills to meet goals. PROFESSIONAL SUMMARY
Golf Maintenance
The Wizard Golf Club, Myrtle Beach, South Carolina Mow greens, Fairways, rough.
Done everything with the exception of using the spray rig. EXPERIENCE
November 2023 - Present
• Worked with coworkers to complete tasks.
• Demonstrated ability to manage multiple tasks while remaining adaptable and flexible.
• Responded quickly to meet customer needs and resolve problems. Committed to delivering excellent customer service while working in a fast-paced
• environment.
• Focused on learning new skills and staying updated with industry changes.
• Participated in ongoing training to enhance own job skills and knowledge.
• Provided efficient and courteous service to customers at all times.
• Met deadlines while maintaining high-quality deliverables.
• Managed and coordinated multiple projects while ensuring timely completion. Skilled in using various software applications and programs including Microsoft Office
• and Adobe Creative Suite.
• Identified ways to improve efficiency in operations and implemented process changes. General Manager
Oak Hills Golf Club, Spring Hill, Florida
Collaborated with departmental leaders to establish organizational goals, strategic plans
• and objectives.
• Troubleshot minor problems and reported larger technical issues.
• Experienced with social media and communications platforms.
• Performed general maintenance and repair.
• Sought continuing education opportunities to stay current with industry trends.
• Developed departmental objectives, budgets, policies, procedures, and strategies. August 2015 - November 2023
• Checking in guests
• Scheduling staff
• Ordering products
• Maintaining grounds
• Mowing greens, Fairways, rough, etc.
• Organizing staff for projects
• Plugging and seeding greens
• Built and maintained relationships with vendors and suppliers.
• Recruited team members to maintain adequate staffing levels.
• Provided coaching and mentoring support for employees at all levels of the organization.
• Used customer feedback for improving operations and building brand loyalty.
• Monitored store performance and identified opportunities for improvement. Coordinated staff training sessions to ensure compliance with company policies and
• procedures.
Managed profit goals against budget and prior year, keeping controllable costs within
• budget.
Developed strategies to improve operational efficiency, reduce costs and maximize
• profitability.
Assessed team member performance through formal reviews leading to promotions or
• terminations as necessary.
Managed customer service teams to ensure quality customer satisfaction and increase
• customer loyalty.
• Created policies, procedures and guidelines for staff members' daily operations.
• Used computerized inventory system to plan and manage adequate inventory levels. Executed sales and operational activities, producing results that met or exceeded
• business plan.
• Provided clear direction and set priorities for accomplishing desired actions and results.
• Met safety and security standards by overseeing preventative maintenance and repairs. Recruited team members for maintaining adequate staffing levels according to projected
• sales.
Planned and managed adequate inventory levels using computerized inventory system
• for meeting sales demands and minimizing loss.
Managed company assets by maintaining clean and fully equipped establishments with
• properly working equipment.
Maintained positive relationships with key stakeholders including customers, suppliers
• and partners.
• Established employee development plan, setting clear expectations for team members. Front of House Manager
Le Bella Napoli, Weeki wachee, FL
Directed recruitment efforts, hiring qualified personnel while maintaining diversity
• objectives.
Maintained product and service quality standards by conducting ongoing evaluations and
• investigating complaints.
Identified areas of improvement within existing systems and developed action plans for
• implementation.
• Planned, coordinated and oversaw company events and promotions.
• Oversaw budgeting activities, monitored expenses and analyzed variances from plan. Organized regular meetings with department heads to review progress on projects and
• initiatives.
March 2007 - August 2015
Demonstrated ability to effectively manage front of house staff, ensuring optimal
• customer service and satisfaction.
Performed opening and closing procedures and side work duties according to station
• rotation assignment.
Proficiently managed daily inventory, ordering supplies as needed to maintain stock
• levels.
Monitored customer feedback and complaints and delivered prompt and satisfactory
• resolutions.
Enforced company policies regarding dress code, attendance, and job duties while
• maintaining a professional attitude at all times. Managed staff scheduling, payroll processing, and other administrative duties related to
• personnel management.
Trained team members on proper food handling techniques in accordance with local
• health codes.
Rockland Community College, Suffern, New York
EDUCATION
June 1990
References available upon request
REFERENCES
Contact this candidate