United States Customer Service
Resume:
Christina Siders
Palm Bay, FL United States 32908
*********@*****.***
OBJECTIVE
To secure a full-time position with a reputable and growth-oriented company. WORK EXPERIENCE
Heart to Heart, Palm Bay, FL United States
Home Health Aide
04/2012
Provide assistance to client at home in order to facilitate their daily routines
Transported individuals to medical appointments and other errands.
Maintained a clean, safe and well-organized patient environment.
Care for patients by changing bed linens, washing and ironing laundry, cleaning, or assisting with their personal care.
Initiated activities and outings which inspired cognitive and social stimulation
Purchased groceries and prepared meals according to patient diet
Maintained and updated all medical records, tracked and distributed medication
Monitored progress and documented any status changes accordingly. Malabar Discount Pharmacy, Palm Bay, FL United States Pharmacy Associate
03/2021
Engage with customers in a friendly and efficient manner while collecting customer and prescription information required to process new and refill prescriptions, including refill authorization from doctor offices.
Established and maintained patient profiles.
Provided customer service to customers within the pharmacy.
Assisted customers during prescription pick-up with customer service related skills
Current duties include checking out filled prescriptions, organizing filled scripts, taking phone calls, counting and labelling medications, and inputting new data
Ensure to re-stock prescription stock bottles as directed by pharmacist.
Fulfilled customer orders, handled cash and credit transactions, and built strong customer rapport.
Followed return to stock policy and procedures on prescriptions
Refer patient requests and questions to licensed pharmacy staff
Worked in a fast-paced environment while still maintaining professionalism with customers and in the workplace
Completed on-time deliveries by choosing the best and most efficient routes. EDUCATION
Keizer Univerisity Melbourne, FL United States
Health Care, GPA: 3.0
2008
SKILLS
American Heart Association Healthcare Provider CPR & AED
Good Clinical Practice & Adverse Events Reporting
HIPPA Policies
Blood Borne Pathogens
Phlebotomy
Assessments of Physical Strength & Functional Ability
Able to take Vitals with accuracy
Minimal knowledge of EKG and radiology
Comfortable with answering multiple phones
Work in a high volume workplace
Comfortable with most medical databases with minimal training.
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