Technical Service Engineer

KEERTHI ELANGOVAN

Assistant Technical Service Engineer

Contact No: +91-894*******

*******************@*****.***

Summary

A Bilingual Engineer with 2 plus years of experience in Windows server and also N3 Certified looking for a platform where I can implement my skills.

Having knowledge in solving tickets related to server.

Flexible to work in fast-paced environment.

Having ability to work effectively and harmoniously as a team member or independently.

Experience

FUJITSU CONSULTING INDIA PVT LTD. CHENNAI

JAN 2022 – NOW

Role : Assistant Technical Service Engineer

Responsible to review tickets and escalate them according to issues.

Experience in troubleshooting tickets and escalate them within SLA.

Experience in establishing domain environment.(Creating server promoting them to DC).

User profile creation in active directory, password reset. Also creating membership within clients.

Having Experience in installing File server and creating Shared folder.

Also having knowledge in addressing Vulnerability and patch management.

Having knowledge in the installation and configuration of DHCP to get ip address automatically for the client machines.

Having Knowledge in the installation of Webserver, DNS Mapping and ip address binding.

Having Knowledge in accessing domain related resources from the workgroup environment.

Education

2016-2020

B.E ELECTRONICS AND COMMUNICATION ENGINEERING

Panimalar Engineering College, Chennai

Percentage – 80%

2015-2016

HIGH SCHOOL

Rajavignesh Higher Secondary School

Percentage – 93%

Certification

Completed JLPT N3 level on 2023

Completed JLPT N4 level on 2022

Environment Worked On

Windows Server 2012 R2/2016/2019/2022

Azure (Creating VM for Verification purpose), also pursuing azure course to upgrade my skills.

Declaration

I hereby declare the information given above is correct and true to my best of the knowledge.

Place: Chennai Signature

Keerthi Elangovan

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