Customer Service Night Manager
Resume:
D
Noah Durazo
noahdurazo**@gmail.
com
Tucson, AZ 85706
SUMMARY
Talented Night Manager specializing in team leadership, customer service and administrative support. Organized, detail-oriented and proactive with excellent communication, planning and decision-making abilities. Seeking new challenge with established company. SKILLS
Complaint Resolution
Work Planning and Prioritization
Guest Services
Inventory Management
Payment Processing
Teamwork and Leadership
Personnel Supervision
Visual Merchandising
Vendor Relations
Shelf Restocking
EXPERIENCE
Assistant Night Manager
Tucson, AZ
QuikTrip/ Sep 2021 to Current
Time management, leaving and prepping the store for first shift Cleanliness, Customer Service, Quickness
Switched to day shifts, managed the weekends
Oversaw night audit function and preparation of daily financial reports. Promoted teamwork and quality service through communication and coordination with other departments.
Responded to and resolved guest issues or complaints. Delegated work to staff, setting priorities and goals. Oversaw general upkeep of public areas and restrooms. Verified customer credit to establish payment method for accommodations. Verified accuracy of boxed merchandise against documentation to reduce errors. Ran end-of-day computer functions and closed out reports Clerk
Tucson, AZ
QuikTrip / Mar 2018 to Sep 2021
Communicated with customers and employees to answer questions or explain information.
EDUCATION AND TRAINING
High School Diploma
Sunnyside High School May 2018
Tucson, AZ
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