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Customer Service Night Manager

Location:
Tucson, AZ
Posted:
July 03, 2024

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Resume:

D

Noah Durazo

520-***-****

noahdurazo**@gmail.

com

Tucson, AZ 85706

SUMMARY

Talented Night Manager specializing in team leadership, customer service and administrative support. Organized, detail-oriented and proactive with excellent communication, planning and decision-making abilities. Seeking new challenge with established company. SKILLS

Complaint Resolution

Work Planning and Prioritization

Guest Services

Inventory Management

Payment Processing

Teamwork and Leadership

Personnel Supervision

Visual Merchandising

Vendor Relations

Shelf Restocking

EXPERIENCE

Assistant Night Manager

Tucson, AZ

QuikTrip/ Sep 2021 to Current

Time management, leaving and prepping the store for first shift Cleanliness, Customer Service, Quickness

Switched to day shifts, managed the weekends

Oversaw night audit function and preparation of daily financial reports. Promoted teamwork and quality service through communication and coordination with other departments.

Responded to and resolved guest issues or complaints. Delegated work to staff, setting priorities and goals. Oversaw general upkeep of public areas and restrooms. Verified customer credit to establish payment method for accommodations. Verified accuracy of boxed merchandise against documentation to reduce errors. Ran end-of-day computer functions and closed out reports Clerk

Tucson, AZ

QuikTrip / Mar 2018 to Sep 2021

Communicated with customers and employees to answer questions or explain information.

EDUCATION AND TRAINING

High School Diploma

Sunnyside High School May 2018

Tucson, AZ



Contact this candidate