Customer Service Administrative Assistant
Resume:
Bridget Reilly
** ******* ***** ****, **** May Cory House, NJ 08210
267-***-**** **********@*****.***
CAREER PROFILE
Customer service oriented professional capable of multi-tasking and prioritizing workloads to ensure timely delivery. Maintains courteous and professional working relationships with employees at all levels of the organization. Accustomed to handling information that is sensitive and confidential.
Actively participates as a member of a team to move toward the completion of goals.
Effective problem solver, able to assess needs and identify solutions.
Greenway EMR / Microsoft Word, Excel, and PowerPoint.
KEY QUALIFICATIONS
Insurance Verification & Reimbursement Processing Medicare / Medicaid Government Payers Third Party Payers
Medical Billing Medical Office Medical Administrative Patient Registration Medical Practice Management Systems Introduction to CPT & ICD-9 Coding Medical Terminology Medical Records Management
Billing Specialist HIPAA Compliance
Lincoln Financial Group AED and CPR Certified
WORK EXPERIENCE
City Cleaning Company -Philadelphia Pa
Administrative assistant 5/2019 – 1-2022
Maintained and created Purchase orders for proposals.
Created Proposals for incoming jobs. .
Maintained and filed all vendor invoices.
Took inventory every Friday of the shop.
Ordered all materials for office as well as the shop.
Answer the phones
Performed administrative services as the FedEx Account Manager.
Answered all incoming calls served as the main point of contact for the company.
Shop Rite Groceries - Philadelphia, PA 12/2018 -5/2019
Cashier / Customer Service Associate
Process transactions and provide prompt and courteous customer service.
Work as part of a team and interact with diverse customers and staff members.
Follow all policies as they relate to customer confidentiality.
Offer a positive customer experience through customer care and attention to detail.
Stay-at-Home Parent - Philadelphia, PA 11/2016 – 12/2018
Homemaker
Develop, manage, and maintain a budget effectively.
Coordinate and facilitate medical care, meals, and social activities.
Provide physical, emotional, and intellectual support by evaluating each member’s individual needs.
Lincoln Financial Group - Radnor, PA 11/1999 - 11/2016
Administrative Assistant / Secretary
Created employee photos and access key fobs and programed all building security cards.
Maintained files on PC (guard card files) as well as hard-copy files.
Submitted check requests through the Ariba online system.
Maintained and filed all vendor invoices.
Reviewed and ensured certification for the building Emergency Generator.
Performed administrative services as the FedEx Account Manager.
Answered all incoming calls for building issues and served as the main point of contact for the company.
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