Lily Le
Silver Spring, MD • *********@*****.*** • 301-***-****
CORE ATTRIBUTES
●Time management and organization skills; the ability to work under pressure and tight deadlines
●High integrity of financial data; serve companies with high ethical standards
●Complete understanding of proper and effective communication; customer satisfaction and problem solving in person and over the phone
●Experience using accounting and financial software including, Engagement, QuickBooks, Excel, Tax Prep, workstream, documents and Simple Accounting.
●Quick and efficient typing skills, experience in common data entry.
●Fluent in Vietnamese and English
EDUCATION
Paint Branch High School, Burtonsville, MD — High School Diploma
Graduated August 2018
University of Maryland Global Campus, College Park, MD — Bachelors
January 2020 - current
Currently pursuing an undergraduate degree in Accounting
EXPERIENCE
Tax Paraprofessional
UHY LLP, Columbia, MD January 2022 – May 2024
●Managed the preparation of local, state, and federal taxes for over 20 clients weekly during tax season.
●Executed accurate and timely preparation of individual and business tax returns, demonstrating in-depth knowledge of tax codes, deductions, and credits.
●Collaborated with clients to gather necessary information, consistently delivering high-quality service to meet deadlines and regulatory requirements.
●Conducted comprehensive training sessions on tax preparation procedures for new hires and junior staff.
●Organized all clients and projects using Workstream and Document software.
●Utilized SurePrep and Tax software to streamline processes and enhance efficiency.
Cashier/Barista
Gongcha, Silver Spring, MD December 2020 – January 2022
●Prepared drinks and off-menu items accurately according to customer orders.
●Greeted and assisted customers, efficiently recording their orders.
●Processed online drink orders through various food delivery platforms.
●Coordinated with team members to ensure precise and timely order preparation.
Tax Assistant
Zagami Trozzi Chartered, Laurel, MD March 2016 - December 2016
●Sorted and organized incoming client tax data, preparing files for tax preparation.
●Answered and directed phone calls, providing excellent customer service.
●Assisted in the administrative procedures of the front office.
.