Call Center Customer Service

**/**** - **/**** **** Center Agent

Gardens Alive, Lawrenceburg, IN

Answered incoming phone calls, took customer orders, return customer orders, and provided excellent customer service.

**/**** - *2/2023 Call Center Rep

CMG, San Diego, CA

Made outbound calls to customers about magazine subscriptions. Had to input the customers information to continue the subscription. 09/2008 - 06/2011 Cashier I

Lowes, Kokomo, IN

I checked customers out at the register. I had to help customers out if they needed help finding something. I would set up lumber deliveries for contractors. General High School Curriculum

High School Equivalency Diploma

khs,

References Available on Request

ASHLEY LANGLEY

1038 N 1094 E, GREENTOWN, IN 46936

Phone: 765-***-****

Alt Phone: 765-***-****

Email: **************@*****.***

Objective

Remote Customer Service Call Center or Email position using my skills and training to interact with customers to provide basic or scripted information in response to routine inquiries about products and services with duties that include handling and resolving general complaints. Ability Summary

I am very well-spoken.

I am a friendly person and can help out people and make them feel welcomed. I love working with people.

Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints. Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.

Contact customers to respond to inquiries.

Refer unresolved customer grievances to designated departments for further investigation. Employment History

Education and Training

Detailed References

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