Office Manager Accounting
Resume:
Irina Tomala
***** ******* **., ******** ******* MI 48313
*****.*******@*****.***
PROFESSIONAL EXPERIENCE:
H&R BLOCK, CLINTON TOWNSHIP, MI
Associate Team Leader/ Office Manager
October 2021- Present
Manage retail tax office during tax season
Support regional manager and serve as point of contact for tax associates and clients
Execute and hold associates accountable for standard office procedures execution and client service experience.
Service client scheduling and resolving any conflicts that arise
Lead daily activities to ensure all associates are scheduled, work is performed within deadlines with the appropriate quality standards
Lead daily office meetings and communicate essential information from regional office to associates.
N2M TECHNOLOGY, STERLING HEIGHTS, MI
Account Clerk/Office Manager
January 2019- July 2019
Entries- balancing- payments
Calendar management and responding to email
Purchase account and review
Data Entry/ Data Analysis
Manage employees mileage
Updated customer base
Reconcile
Provide other administrative support as necessary EXCEL AUTO CARE, DETROIT, MI
Office Manager
May 2014- December 2018
Prepare and manage correspondence, prepare reports; organize and coordinate meetings
Arrange and confirm appointments
Handle incoming mail and other materials
Set up work procedures
Reconciling daily cash receipts and preparation of daily cash reports
Updated customer and supplier databases
REGIONAL HEALTH INSURANCE FUND, KALININGRAD, RUSSIAN FEDERATION Regional Accounting Manager
March 2010- October 2011
Accounting Manager for Regional Health Insurance Fund, the government health care system for all of the Oblast (province) of Kaliningrad (population of approximately 950,000)
Processed requests for reimbursement from medical care providers, including auditing of services provided and amounts claimed
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Verified insurance status of patients and eligibility for repayment from state health care system and services eligible for reimbursement
Managed in-person and telephone client contact for accounts, both with medical care providers and insured persons
Balanced daily transactions and maintained proper balances of internal department budget and accounts
Maintained records regarding expenses of regional office employees, equipment and maintenance
Extensive experience in dealing with daily cash deposits, preparation of finds for deposit into financial institutions and preparation of daily cash reports LUKOIL, KALININGRAD, RUSSIAN FEDERATION
Transfer Station Operator
October 2003 – March 2010
Supervised and processed paperwork for inbound international oil shipments from tankers to pipeline
Reviewed documents related to shipment for verification prior to processing and testing of products when necessary
Supervised the reception, pumping, vacating and storage of oil shipments
Tested specific gravity of oil and other liquids in tanks and other containers
Determined changes in of the amount of liquid products in storage tanks due to changes in weather conditions
EDUCATION:
BALTIC STATE FISHING FLEET ACADEMY KALININGRAD, RF Accounting, Business Management and Commercial Transactions Equivalent to a Bachelor’s and Master’s Degree
September 1998-May 2003
MACOMB COUNTY COMMUNITY COLLEGE WARREN, MI
Certificates in the following programs:
Administrative Assistant Professional June 2016
Business Communication Training April 2016
Bookkeeping for Administrative Assistant March 2016 Customer Service Training February 2016
SKILL HIGHLIGHTS:
Well- organized
Strong attention to detail
Multi- task with great follow- up skills
Easy adapt to any changes
COMPUTER SKILLS:
MS Office (Word, Excel, PowerPoint, Outlook, Acces)
Quick Books
Connect Wise
MileIQ
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