Customer Service Front Desk
Resume:
Benitta Bruce
United States
*******.******@*****.***
Willing to relocate to: Tampa, FL
Authorized to work in the US for any employer
Work Experience
Behavioral Therapist
Kyo - Lutz, FL
February 2024 to Present
Financial Representative
Primerica - Tampa, FL
January 2024 to Present
In Home Caregiver
Royal Home Care - Albrightsville, PA
June 2022 to October 2022
Customer Care
Affordable weaver painting company - Philadelphia, PA September 2021 to May 2022
Answering calls, setting up quote appointments, and filing papers Education
Master's degree in Clinical Psychology
Keiser University-Ft Lauderdale - Tampa, FL
August 2023 to Present
Bachelor's in criminal justice
Penn State - Hazleton, PA
August 2018 to May 2022
High school
Panther Valley Shs - Lansford, PA
August 2014 to June 2018
Skills
• Cashier (2 years)
• Receptionist (2 years)
• Law Enforcement
• Cheerleading
• Fundraising
• Mentoring
• Warehouse Distribution Experience
• Load & Unload
• Shipping & Receiving
• Microsoft Word
• Caregiving
• Organizational Skills
• Schedule management (1 year)
• Research
• Sales
• Mac OS (5 years)
• Patient care
• Nursing home experience
• Customer service (3 years)
• Mac OS
• Analysis skills
• Office management
• Sales
• Supervising experience
• Google Docs
• Front desk
• Customer service
• Schedule management
• Research
• Driving
• Research & development
• Cheerleading
• Load & unload
• Cash register
• Recruiting
• Mentoring
• Cash handling
• Clerical experience
Certifications and Licenses
Driver's License
BT Certification
February 2024 to Present
Assessments
Manufacturing fit — Proficient
June 2021
Measures the traits that are important for success in manufacturing roles Full results: Proficient
Front desk agent (hotel) — Proficient
November 2022
Selecting hotel rooms based on requests and identifying errors in hotel data Full results: Proficient
Front desk agent (hotel) — Proficient
November 2022
Selecting hotel rooms based on verbal requests and identifying errors in hotel data Full results: Proficient
Work motivation — Proficient
June 2021
Level of motivation and discipline applied toward work Full results: Proficient
Customer service — Proficient
July 2022
Identifying and resolving common customer issues
Full results: Proficient
Project timeline management — Proficient
December 2022
Prioritizing and allocating time to effectively achieve project deliverables Full results: Proficient
Call center customer service — Proficient
September 2022
Demonstrating customer service skills in a call center setting Full results: Proficient
Attention to detail — Proficient
August 2022
Identifying differences in materials, following instructions, and detecting details among distracting information
Full results: Proficient
Medical receptionist skills — Proficient
January 2023
Managing physician schedules and maintaining accurate patient records Full results: Proficient
Customer focus & orientation — Proficient
May 2022
Responding to customer situations with sensitivity Full results: Proficient
Cleaner fit — Proficient
February 2022
Measures the traits that are important for successful cleaners Full results: Proficient
Work style: Reliability — Proficient
February 2022
Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient
Administrative assistant/receptionist — Proficient September 2022
Using basic scheduling and organizational skills in an office setting Full results: Proficient
Sales fit — Proficient
April 2023
Measures the traits that are important for success in sales positions Full results: Proficient
Written communication — Proficient
November 2022
Best practices for writing, including grammar, style, clarity, and brevity Full results: Proficient
Scheduling — Proficient
March 2022
Cross-referencing agendas and itineraries to avoid scheduling conflicts Full results: Proficient
Security guard skills — Proficient
March 2023
Assessing risks, enforcing security standards, and handling complaints Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Groups
FBLA
Penn State Cheerleader
Book club
April 2021 to Present
It’s with a group of PSU students and Alumni
Contact this candidate