Medical Records Unit Secretary
Resume:
Antoinette
Johnson
Port St. Lucie, Florida
****************@*****.***
Experience
August, 2011 - October, 2021
Unit Secretary Bronx, New York
Montefiore Medical Centre
Facilitate the organization and distribution of patient medical records.
Manage incoming telephone calls efficiently.
Ensure effective stock control and inventory maintenance. Provide attentive assistance and resolve patient inquiries and concerns
March, 2006 - June, 2006
Bronx, New York
Receptionist
Community Notice Board
Executed various clerical tasks, including filing, photocopying, transcribing, and faxing to support office operations.
Managed incoming calls adeptly, screening and redirecting them as needed.
November,2002 - September, 2003
Crew Leader (Internship) Denver, Colorado
Snow Mountain Ranch
Conducted training sessions for 20 newly hired
housekeeping staff.
Expertly handled guest reservations, ensuring a seamless and pleasant experience for visitors.
Managed incoming phone calls, screening and forwarding them to the appropriate recipients for efficient
communication.
Expertise
Education
Bachelor of Business
Administration, Health Services
Administration
Munroe College, New York
GPA: 3.70
2020-2021
Associate Degree, Travel and
Tourist Hospitality
Management
LaGuardia Community College,
New York
2005-2006
References
Upon Request
Customer Service
Record Management
Public Healt Service
Microsoft Office (Word, Excel,
PowerPoint)
EPIC Software
December, 2001 - January, 2002
Receptionist Runaway Bay, Jamaica
Royal Decameron Hotel
Managed a high volume of incoming phone calls, screening and directing them efficiently to the respective recipients. Offered prompt and precise information to individuals in- person, over the phone, and via email
Extensively greeted and extended a warm welcome to all office visitors upon their arrival.
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