Social Media Customer Service

Yaba Ahounou

*******@*****.*** 443-***-**** www.linkedin.com/in/yaba-ahounou

Education

Bachelor of Science in Mass Communication - Broadcast Journalism Virginia Commonwealth University - Richmond, VA December 2023 Experience

Media Production Intern

RVA Workshop January 2024 - PRESENT

● Create short-form and long-form video and content for a podcast series Music Journalist

Unheard Gems January 2024 - PRESENT

● Write reviews on release songs and albums by non-mainstream and underground artists National Contributing Writer

Spoon University August 2023 - PRESENT

● Write articles connecting college students' love for food and college life on a national online platform

Producer

VCU Insight January - May 2023

● Produced two separate shows with reported look lives, TV packages, and written teasers in a rundown

● Added graphics in post-production before uploading the final cut on YouTube Leadership Student Ambassador (LIA)

University Student Commons and Activities (USC&A) August 2021 - May 2023

● Greeted people entering The Underground Resource Space, giving them a positive, friendly first impression

● Carefully answered questions about student organizations and their roles across campus

● Planned and executed social events

Multimedia Journalist

VCU August 2021 - May 2023

● Pitched, wrote, edited, and published articles about Richmond and the university

● Promoted articles and video stories across social media platforms Skills

Software: Adobe Premiere, Adobe Audition, Photoshop, InDesign, Illustrator, CapCut, and Canva Technical: MS Office, G Suite, iCalendar, Google Calendar Excellent customer service: Phone etiquette, quick adaptability, strong organization Social media: Instagram, TikTok, Twitter/X, LinkedIn, Threads, Spill Proficient with operating systems: Windows, MacOS

Follow me!

Instagram: www.instagram.com/itisyaba

Threads: www.threads.net/itisyaba

Twitter/X: www.twitter.com/itisyaba

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