Phlebotomist / Dental Assistant

Stephanie Mendoza

785-***-**** ************@*******.*** Topeka, KS

Summary

Compassionate professional with 25+ years of experience and a proven track record of providing exceptional service to patients. Proficient in identifying patient needs and creating a welcoming and calm environment. Unwavering commitment to delivering personalized solutions that prioritize patient comfort.

Highlights: Over 25+ years of experience as a Dental Assistant.

Extensive knowledge of dental procedures, equipment, and industry standards.

Exceptional patient physical and emotional well being

Skills

Professional:

Teamwork

Community Networking

Needs assessments

Referral Coordination

Team Leadership

Team Training and Mentoring

Charting

Dental Product Knowledge

Patient Interactions

OSHA and HIPAA Compliance

Familiarity with Butterfly, Straight, figure sticks

Mastery of Aseptic techniques

Effective communication and interpersonal skills

Problem Solver

Team Player

Public Speaking

Detail Oriented

Continuous learning and staying up on industry trends and products

Technology: Eaglesoft Dental Practice Management Software

Education

Certified Phlebotomy Technician, National Healthcare Certification Organization

Basic Life Support Certification

Dental Assistant Course Certificate

Social Work, Washburn University

Social Work, Union University

Experience

Lead Dental Assistant 06/2022 – 04/2024

Romine Family Dental - Topeka, KS

Ordered and managed supplies to ensure the dental office was well-stocked and prepared for patient care while reducing cost by 42%.

Provided guidance and training to new employees, ensuring they understood protocols and procedures.

Managed patient appointments and flow within the office to optimize efficiency and minimize wait times.

Hygiene Assistant/Dental Assistant 07/2017 – 06/2022

Dr. Lorie Baumgardner – Topeka, KS

Provided support to dentists during procedures, including handing instruments and assisting with patient comfort.

Ensured proper sterilization of instruments and maintaining a clean and organized treatment area for patient safety.

Assisted with patient charting, X-rays, and preparation of treatment rooms, contributing to the smooth flow of appointments.

Dental Assistant 07/2008 – 03/2017

Marian Dental – Topeka, KS

Addressed both emotional and physical needs of patients to ensure their comfort and well-being during dental procedures.

Assisted in the opening of two new dental clinics, contributing to the growth and expansion of the practice.

Improved sterilization protocols and suggested revenue-generating ideas, facilitating both enhanced patient care and opportunities for pro bono work.

References and Phlebotomy Certification provided upon request.

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