Fashion Designer
Resume:
Tatiana A. Cody
Chicago, IL 60607
***********@*****.***
Objective: To acquire experience and tools I can utilize throughout my journey, in an influential role in the customer service industry; growing with every encounter.
Experience:
03/23-Present Texas Trust Credit Union Arlington, TX
Member Care Advocate II
Customer Service
Inbound calls: 90+
Payment processing
Typing: 1100+ wpm
Chat Support
08/22-01/23 Financial Professionals - NCU (Contract) Dallas, TX
Member Servicer Representative
Custome Service
Inbound Calls: 80+
Typing: 1100+ wpm
Payment processing
Loan Processing
01/21-Present Cody Coldde LLC Chicago, IL
CEO
Sales Marketing
Customer service
Time Management
Fashion Design
B2B Marketing
Education:
08/14-08/17 Southern Illinois University Carbondale Carbondale, IL
Major: Fashion Design & Merchandising
Minor: Marketing
Graduation: 05/17
Honor’s List: 12/14
Certification in Surging
08/10-07/14 Richard J. Daley College Chicago, IL
Major: Arts
Graduation: 05/14
Honor’s List 01/11-07/13
Junior Achievement 06/10
06/11-06/14 Jobs for Youth Chicago, IL
Job Readiness Program: Certification of Completion
A two-year job readiness program involving an eight-day workshop which concentrates on job preparation and employment skills, life and computer skills and future career development.
Completed a four-day training in customer service based on the National Retail Federation’s “Skill Standards in Customer Service and Sales” and passed a test on these skills
Working towards national certification in “Customer Service” from the National Retail Federation
Acquired money management/financial literacy using the FDIC’s “Money Smart” program.
02/08-06/10 Manley Career Academy High School Chicago, IL
High School Diploma 06/10
Honor Roll 09/09-06/10
Junior Achievement 09/09-06/10
Principal’s Honor Roll 09/08-06/10
Skills:
Leadership
Symitar
Fiserv
DocuSign
Digital Insight
References: Available upon request
Contact this candidate