Customer Service Security Clearance

Vince Foley

Houston, TX

Cell: 832-***-****, E-Mail: ******@*****.***

Watch Commander (GS-14 ~ Col) / Federal Law Enforcement Officer

An accomplished and dedicated watch commander with robust experience acquired over 20 years. Skilled in communicating in high-pressure, critical, and chaotic situations, influencing others, and ensuring critical deadlines are met in a timely and efficient manner. Hold credit for Interacting effectively with cross-functional departments to streamline operations and achieve business success in fast-paced environments. Possess verifiable leadership, interpersonal, and communication skills that help put across things with a crisp point. Excels in balancing multiple tasks within deadline-driven atmospheres while providing top-level customer service and maintaining strict attention to detail. Fluent communicator with exceptional mentoring skills in transforming a low-performing team into a high-caliber workforce coupled with proven abilities to work with cross-functional and multidisciplinary teams. I have a solid track record in achieving the set goals and delivering my personal best at every step to provide optimal results.

Skill Areas: Training & Instruction Relationship Management Leadership Skills Texas Master Peace Officer Certification Special Intelligence Reports Project Management Personnel Management Amateur Radio Emergency Service (ARES) TS/SCI Security Clearance Inspections National Incident Management Systems (NIMS)

KEY ACHIEVEMENTS & HIGHLIGHTS

Develop rapid rapport and engage with cohesive, high-performing teams.

Exudes a highly professional demeanor with adept interpersonal skills to calm in crises.

Take effective action

in rapidly changing chaotic situations with outstanding initiative, reliability, and decision-making skills, and train teams in the same way.

Quickly learns new processes and technology platforms to manage all people and operations resources easily.

Expert in complying with complex laws and regulations in all aspects of U.S. government and Defense.

PROFESSIONAL EXPERIENCE

National Oilwell Varco (NOV), Houston, TX (Jun 2022 – Present)

Customs Brokerage Specialist

Process imports entries under direction of Compliance management

Assist the business units and Compliance management in gathering information in response to CF28’s, CF29’s and other government inquiries

Other duties as deemed necessary by the Compliance Supervisor and/or Director

Knowledge of Harmonized Tariff Classification procedures

Knowledge of import and export process

Experience with Customs / Trade Compliance Procedures

Deputy Constable, Harris County Constable’s Office, Precinct 4, Spring, TX (08/2020 – 11/2020)

Traffic Enforcement on the Harris County Toll Road within the Precinct 4 jurisdiction

Issued traffic citations to violators of the traffic code.

Investigate vehicle accidents.

Effect arrests on suspected DWI / DUI violators

Book suspects in the Harris County Detention Facility

Customs & Border Protection, Houston, TX (Mar 2003 – June 2020)

Supervisory CBP Officer (GS-13 ~ Maj) / Floor Operations Hou Houston, TX

Supervisory CBP Officer, Floor Operations Hou Houston, TX (2016 – 2020)

Supervisory CBP Officer, Floor Operations IAH, Houston, TX (2015 – 2016)

Provided guidance and training, communicated intelligence and enforcement information, disseminated new procedures and policy changes, identified areas of particular emphasis, and ensured work was performed so that legitimate traveling and importing public would unfold quickly.

Directed and led first-line supervisors as acting Chief, prepared daily chief reports and stats for the Assistant Port Director and Port Director to include the District Field Office

Watch Commander (GS-14~Col) / National Targeting Center -Passenger (2011 – 2015)

Managed, coordinated, and supervised the operations and daily work of Program Managers and Target analysts to achieve all objectives and prevent suspected terrorists from boarding aircraft and entering the United States.

Responsible for monitoring processing, ensuring the accuracy of programs for unwavering travel and immigration security, managing resources, evaluating performance, and supervising staff review of passenger data for suspected terrorists.

Entrusted in analyzing information from top priority open and classified sources and prepared papers for executives.

Determined passengers while entering U.S. airspace and blocked people on Terrorist Watchlists from boarding.

A high-level communicator in sensitive and crises and a team leader trained for success through urgency.

Served as representative for National Targeting Center - Passenger and coordinated with multiple Federal Agencies.

Coordinated activity with Terrorist Screening Center and Terrorist Screening Operations and liaised with agencies such as Canada National Risk Assessment Centre and Great Britain National Border Targeting Center.

Handled communications with high-level managers within DBP, Field Liaisons, and U.S. Ports of entry.

Identified developmental needs and ensured employees received proper training, coaching, and counseling.

Program Manager (GS-13~LTC) / Target Analyst, National Targeting Center, Reston, VA (2008 – 2011)

In addition to preparing reports that substantiate findings and function as a legal basis, the knowledge of program-related legislation and regulations is essential.

Used behavioral and cultural analyses and decision-making to evaluate the risk of releasing travelers and shipments and identify those needing further scrutiny, including terrorists and their instruments.

Supervisory CBP Officer (GS-12~MAJ) / Tactical Operations Branch, Los Angeles, CA (May – Sept 2008)

Supervised Canine Enforcement Officers and set priorities and deadlines on significant projects, supported unusual problems of policy matters.

Supervisory CBP Officer, Floor Operations (GS-12~Maj) / Los Angeles, CA (2007 – 2008)

As part of responsibilities, provided guidance, training, and dissemination of intelligence and enforcement information, identified areas of particular emphasis, and ensured all work was performed so legitimate travelers and importers would experience a little delay.

CBP Officer (GS-11~Journeyman) / Pau/Alternate Seized Property Custodian, St. Thomas, USVI (2005 – 2007)

As the lead, CBP Representative maintained robust Federal Inspection Services security program for all transportation modes.

The examination included pre-primary risk assessment, primary examination, secondary examination, and disposition for enforcement and compliance, outbound registration, exit controls, and post-disposition.

CBP Officer, (GS-11~Journeyman), Detroit, MI (Apr – Nov 2005)

Used radiation monitors, x-rays, body scanners, density meters, and fiber scopes to determine a traveler's ethnicity, citizenship, admissibility, cargo, and conveyances' eligibility.

Customs Inspector, (GS-9~Inspector) / U.S. Customs Service, Detroit, MI (2003 – 2004)

Performed inspections to enforce Tariff Acts and other laws governing the importance of merchandise.

PREVIOUS EMPLOYMENT DETAILS

Treasury Police Officer, Bureau of Engraving & Printing, Fort Worth, TX, (10/2002 – 03/2003)

Police Officer, Spring Independent School District, Houston, TX, (11/2001 – 02/2002)

Reserve Deputy Sheriff, San Jacinto County Sheriff’s Department, Cold Spring, TX, (08/1999 – 07/2001)

Police Officer, Huntsville Independent School District, Huntsville, TX (08/1998 – 08/1999)

Reserve Deputy Constable, El Paso County Constable’s Office Precinct 1, El Paso, TX (07/1996 – 07/1998)

Reserve Police Officer, Iowa Colony Police Department, Arcola, TX (02/1995 -07/1996)

USAF Security Forces Supervisor, Master Sergeant E-7, Air Force, Ellington Field, TX (11/1983 – 05/2001

PROFESSIONAL DEVELOPMENT & CREDENTIALS

Communications, Radio Broadcasting – Broadcaster Mentoring Group, WHUR 96.3 Howard University, Washington Dc, 2015

B.S. in Criminal Justice/Law Enforcement Police Science 2000, Sam Houston State University, Huntsville, TX

Professional Development

Certification Texas Commission on Law Enforcement Standards and Education

Texas All- Lines Claims Adjuster Training

Xactimate Computer Software Training

Supervisory Leadership Training

Detecting Deception & Eliciting Responses

Introduction To the Incident Command System ICS 100

ICS For Single Resources and Initial Actions Incidents

National Incident Management Systems

National Response Framework

Marine Enforcement Officer, Crew Member

Sap Inventory Taker

Counter Terrorism Response Team Training

Alternate Seized Property Custodian

Rapiscan 527 X-Ray Operator

Passenger Analysis Unit (Air) Class 7002

Unified Customs Secondary Train the Trainer

Unified Immigration Passenger

Unified Customs Processing Secondary Training

Unified Immigration Passenger, Airport and Land Border

Anti-Terrorism Land Border

Customs Inspector Basic Training

Mixed Basic Police Training Program

Terrorism Awareness for Emergency First Responders

Software & Platforms

Microsoft Office, Word, Excel Spreadsheets, Xactimate, Power Point, Outlook

NCIC / TCIC, TECS and various other federal databases

Certifications & Professional Associations

Amateur Radio Relay League

Certified Amateur Operator

Amateur Radio License – FRN 001******* / Call Sign Wn8vef

Texas Department of Insurance

Texas All Lines Adjuster License # 2797329

Texas Master Peace Officer License – PID 66903/State Id 9790875

Texas Peace Officers Association

Law Enforcement Alliance of America

National Organization of Black Law Enforcement Executives

National Association of African Americans in The Department Of Homeland Security

Honors & Awards:

Edwards Ministerial Association Law Enforcement Image Award – 2012

Texas Commission on Law Enforcement Academic Achievement Recognition – 2001

Phi Theta Kappa National Honor Society - 2000

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