Customer Service Temple University
Resume:
Ivon
Herbert
ABOUT ME
************@*****.***
Philadelphia, PA 19141
Experience laborer with 30 years of supervisory experience in construction and customer service. Diverse background in operational logistics with the ability to adapt and learn new skills.
Skills
Education
GED
Temple University
1979
Philadelphia Training Center
1981-1982
Veterans Multi-Service Center
Digital Literacy Computer Course
2015
Harris School of Plumbing
2001-2003
Experience
Environmental Worker
Ready Willing and Able April 2019 – Present
●Supervised environmental work
● The facility was constantly kept organized and sanitary
Conductor
SEPTA April 1999 – July 2009
●Executed initial inspection of the train for safety issues
●Administered break and electrical tests
●Secured safe movement of the train and safety of passengers and the train crew
●Maintained proper operational standards – schedule, train orders
●Completed mandated reports – revenue, trainee performance, surveys
●Collected passenger fares
Apprentice Plumber
McKinley Plumber August 2009 – April 2012
●Completed daily supply check of tools/equipment before departing for the work-site
●Accountable for the correct acquisition of supplies-ductwork, pipes, fittings, and fixtures
●Installed plumbing attachments in residential projects – toilets, sinks, bathtubs, radiant heat, refrigerators, and ice makers
●Troubleshooting customers concerns – slow and clogged drains, water heating repairs
●Consulted plumbing blueprints and conducted rough-in installations
●Installed radon stacks, pipes, vent pipes, water lines
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