Accounts Receivable Customer Service

Tameika Farrell-Jones

**** ** **** ******, ****-Lauderdale FL 33319 954-***-**** ******@*****.*** Objective:

Results-oriented accounting professional with 10+ years of experience and a strong customer service background. Seeking an Accounting Specialist position to utilize my expertise in GAAP, financial reporting, and data analytics, while building long-term client relationships through a hands-on approach and commitment to service. Education:

Bachelor's Degree in Accounting

Florida Atlantic University

Skills:

- GAAP Standards

- Financial Reporting & Analysis

- Time Management

- Reporting skills

- Attention to Detail

- Microsoft Office Suite (Excel,

Word, PowerPoint)

- AS400, Peachtree, QuickBooks,

MCS

- Customer Relations

- Problem Solving

- Self-Motivation

- Multitasking

- Communication

Experience:

Bookkeeper, GVW General Contracting (2022-Present)- Remote/Part-time

- Recording financial transaction details and monitoring the transactions

- Processing accounts receivable and accounts payable

- Handling payroll and tracking payroll data

- Preparing and filing financial documents

- Fact-checking accounting data

- Reconciling company accounts

- Working with staff accountants as needed

Accounting Specialist, Fednat Insurance Company (2019-2022)- Remote

- Processed daily incoming cash and completed bank reconciliations.

- Reconciled bank statements to the general ledger and source systems.

- Prepared and provided daily and weekly ACH cash reports.

- Processed stop payment and void transactions for Claims and Underwriting.

- Handled incoming Subro/Salvage and Overpayment deposits and posted them to ACCPAC.

- Matched bank deposit slips with backup documentation.

- Monitored and took action on positive pay and ACH returns.

- Prepared monthly bank, cash, and accounts receivable reconciliations.

- Prepared cash-related journal entries for month-end, quarter-end, and year-end.

- Analyzed and resolved cash and accounts receivable issues or errors.

- Completed month-end closing tasks within assigned deadlines.

- Maintained communication with vendors to address and reconcile account issues.

- Uploaded processed checks into the Source System and transmitted files to the bank.

- Scanned and filed cash documentation.

- Handled additional tasks and projects as assigned. Accounting Analyst/Senior Invoicing Associate, Burdette Beckman, Inc. - BBI (2016-2018)

- Assisted clients with billing questions and credit refund requests.

- Processed deductions, check requests, and bank reconciliations.

- Reported revenue, consumption, and trade spending metrics.

- Coordinated training activities and provided analytic support for sales planning.

- Reconciled internal and external systems for accurate invoice submissions.

- Acted as a liaison between customers and credit offices to resolve billing issues.

- Handled filing, client requests, and maintained vendor information in databases. Page 2

Accounting Clerk/Admin. Assistant, Velocity Aerospace (2015-2016) – Contract Assignment

- Managed daily office duties and answered phone calls.

- Processed check requests and maintained vendor files.

- Verified invoice accuracy and entered data into computer systems.

- Compiled reports, investigated questionable data, and reconciled records.

- Processed payments and applied them to customer accounts. Receptionist/Accounting Clerk, Mapei Corporation (2011-2014)

- Answered and directed phone calls and assisted clients.

- Recorded and prepared cash receipts for bank deposits.

- Monitored customer account details and performed basic customer service functions. References: Available upon request

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