Medical Assistant
Resume:
Maria Esthela Gonzalez
Edinburg, Texas 78542
************@*****.***
Objective
To use my skills in the best viable way for achieving the company’s goals and willing to grow within the company. Committed to provide a pleasant, oriented environment. Experience
MEDICAL ASSISTING EXTERNSHIP (280 HOURS)
SOUTH TEXAS HEALTH SYSTEM MONTE CRISTO FREESTANDING EMERGENCY ROOM
• Patient preparation: Prepared patients for examination, took vital signs, history, and chief complaint
•Diagnostic testing: Performed phlebotomy, throat cultures, rapid strep test, ECGs, dipstick urinalysis
•Electronic Health Record: Entered patient information and test results, took telephone messages, updated medication and allergy lists and prepared medication refills
•Front Office: Answered telephones, scheduled appointments, validated insurance coverage MAINTENANCE/JANITORIAL SUPERVISOR
COMMERCIAL CLEANING SERVICES INC.
JANUARY 2016 TO MARCH 2024
•Train new janitorial personnel
•Investigate complaints about janitorial services
•Communicate with Corporate Clients and Staff
•Oversee staff on a periodic basis
•Clean and maintain Client's buildings
•Conduct staff performance reviews
•Oversee over 40 janitorial personnel
COMCAST X1 PLATFORM/CUSTOMER SERVICE REPRESENTATIVE TELEPERFORMANCE
SEP 2013 TO DEC 2015
•Train new customer service representatives
•Conduct weekly performance reviews on staff
•Take supervisory calls when needed
•Oversaw 25 customer service representatives
•Conducted Daily Timekeeping
PAS COORDINATOR/TIMEKEEPER
LEGACY HOME HEALTH
JAN 2013 TO MAY 2013
•Answering high volume incoming calls regarding patient/client services.
•Processing patient information in agency database.
•Supervising attendant schedules for patient services.
•Assisting with finding attendants and/or service coverage for patients.
•Communicating with state caseworkers and insurances to coordinate services.
•Comply with applicable legal requirements, standards, policies, and procedures including, but not limited to Compliance with HHSC requirement
•Understands Vista time and Billing through TMHP
EMERGENCY ROOM DEPARTMENT SECRETARY
RIO GRANDE REGIONAL HOSPITAL
MAR 2004 TO JUNE 2011
•Scheduled daily staff meetings
•Scheduled recertification/licensure classes for Nurses/Ancillary staff
•Performed Corporate Reports for HCA
•Updated and revised Daily Payroll and Scheduling for Nurses/Ancillary staff
•Ordered office and Medical Supplies
•Assisted Physician's in rounding duties
•Assisted Nurses/Ancillary staff with patients when short staffed EDUCATION
REGISTERED MEDICAL ASSISTANT
SOUTH TEXAS TRAINING CENTER
PHARR, TEXAS
OCTOBER 12, 2023 TO MAY 21, 2024
REGISTERED MEDICAL ASSISTANT
SAN ANTONIO COLLEGE OF MEDICAL AND DENTAL ASSISTANTS MCALLEN, TEXAS
JUNE 2003 TO FEB 2004
3.4 GPA
HIGH SCHOOL DIPLOMA
PHARR SAN JUAN ALAMO MEMORIAL HIGH SCHOOL
AUG 1998 TO JUNE 2002
Skills & Abilities
WPM: 40
Administrative Skills (Vesta, Meditech, EDM, Rumba (SMART), KRONOS(Payroll), Facility Scheduler, Bilingual (English/Spanish), Xerox machine, Copier, Mult landline phone)
Clinical Skills (Sphygmomanometer, Injections/Immunizations, EKG, Phlebotomy, Point of Care Testing)
Software Skills (Microsoft Word, Microsoft, Excel, Microsoft Outlook, Internet Explorer)
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