Charise M. Williams
Austin, Texas
****************@*****.*** 269-***-**** LinkedIn
Professional Summary: Accomplished HR professional with over 10 years of experience in full-cycle recruitment, talent acquisition strategy, and benefits administration. Proven expertise in managing high-volume hiring, fostering inclusive workplaces, and optimizing HR processes. Demonstrates strong leadership, strategic planning, and compliance management skills. Dedicated to achieving organizational goals through effective talent management and innovative recruitment strategies.
Skills:
Full-Life Cycle Recruitment and Onboarding
SDLC Recruitment: Developers, Engineers, Project Managers, Business Analysts, QA
High Volume Recruitment Sourcing
Change Management and Employee Relations
Diversity, Equity, and Inclusion (DEI) Initiatives
Metrics Reporting and Data Analysis
Employment Laws and Practices
Strong Communication and Relationship Building
Organizational Development and Leadership
Social Media Marketing and Job Board Management
Applicant Tracking System (ATS) Expertise: Jobvite, Greenhouse, ATS
Boolean Search Specialist
HRIS Systems: ADP, Oracle, APS, Workday, UltiPro, KRONOS
MS Office 365, Google Suite, Windows 10
Work Experience:
Lead Corporate Talent Acquisition Advisor
Hyliion Inc., Cedar Park, TX
Jul 2022 – Jan 2024 (Laid off)
Revitalized and strengthened relationships within Talent Acquisition (TA) and built trust with the KARNO team, realizing significant cost savings exceeding $1.5M through strategic collaboration with agencies.
Demonstrated an unwavering commitment to attracting top-tier talent, with a particular emphasis on Diversity, Equity, and Inclusion (DEI) initiatives. Consistently surpassed the weekly hiring target, showcasing a dynamic and strategic talent acquisition approach that aligns with organizational goals.
Fostered a solution-oriented approach in recruitment strategies by conducting a comprehensive review of past challenges, establishing cross-functional task forces, and promoting a culture of continuous improvement, leading to increased efficiency and effectiveness in recruitment processes.
Utilized diverse online channels, including prominent job boards (e.g., LinkedIn, Indeed), internal databases, industry-specific forums, local social platforms, and professional networks to attract and identify top-tier candidates across multiple regions and time zones.
Delivered up-to-date, accurate, and value-adding market intelligence, enabling informed decision-making, optimizing recruitment strategies, and contributing to a 40% reduction in time-to-hire through enhanced candidate targeting and engagement.
Managed relationships and performances of external recruitment vendors resulting in more effective communication and streamlined processes using the ATS system.
Built rapport quickly with employees, stakeholders, and candidates, communicating effectively with all levels of the organization.
Effectively finalized candidate offers through intricate negotiations and tailored compensation packages, significantly bolstering the organization's capacity to attract and retain exceptional talent.
Demonstrated a strong ability to identify and leverage data to drive and influence decisions, resulting in a 15% improvement in key performance indicators (KPIs) by implementing data-driven insights and strategies, ultimately enhancing overall organizational performance and effectiveness.
Tracked recruitment KPIs assigned by the Director of Talent Acquisition, successfully filling positions including Embedded Controls and Software Engineer, ERP/CRM Applications Engineer, Electromagnetic Design Engineer, Thermal Engineer, Electrical Engineer, Drivers, Install Technicians, Wire Harness Technicians, Operations Supervisor, Assembly Team Lead, etc.
Senior Recruiter
Robert Half/Entegris, Remote
Jan 2021 – May 2022 (Contract)
Strategically crafted and posted job advertisements on prominent job boards and social media platforms to enhance candidate visibility. Monitored the impact of these efforts, leading to increased candidate activity and engagement.
Implemented a comprehensive analysis of existing recruitment processes, identifying areas for improvement.
Developed and maintained refined recruitment procedures, resulting in increased efficiency, streamlined workflows, and improved overall hiring effectiveness.
Proactively and aggressively recruited qualified candidates for progressive job requirements, resulting in the successful hire of over 100 talented individuals to meet organizational needs.
Collaborated with hiring managers to address workforce challenges, providing solutions through the implementation of core competency modeling. This involved tailoring job descriptions to attract specialized talent, resulting in improved candidate quality and successful team building.
Revitalized the vendor management process, incorporating 3rd party minority resources and initiating college campus recruitment strategies. This innovative approach led to a notable 5% increase in diversity hires, fostering a more inclusive and dynamic workforce. The initiative positively impacted the organization by enriching perspectives, promoting diversity of thought, and contributing to a more vibrant and collaborative workplace culture.
Worked closely with Sr. Management regarding strategic headcount issues/planning activities creating a 25% increase in hiring.
Developed and executed full life-cycle recruitment strategies, sourcing plans, assessed candidate qualifications, interviewed, and extended offers.
Enhanced the candidate pipeline through proactive networking, participation in career fairs, effective database management, and leveraging internet sourcing platforms such as LinkedIn, indeed, and other industry-specific tools. This comprehensive approach resulted in a robust pool of available candidates, facilitating efficient and targeted recruitment processes.
Conducted market research and competitor analysis to stay informed on industry trends, improving recruitment strategies.
Coordinated with HR and hiring managers to develop and implement employee onboarding programs, resulting in improved retention rates.
HR Project Manager
Robert Half / Entegris, Burnet, TX
Oct 2020 – Dec 2020 (Contract)
Managed the learning management system, including the utilization of ADP as the HRIS system, to meticulously track educational opportunities, monitor employee participation, and assess employee progression.
Effectively communicated results to key stakeholders, contributing to informed decision-making and fostering continuous employee development.
Skillfully managed employment law compliance, EEOC reporting, and spearheaded cultural diversity initiatives. The streamlined compliance process achieved an impeccable record with zero reported violations, demonstrating 100% adherence to regulatory requirements.
Strategically managed projects to effectively balance corporate compliance requirements while concurrently fostering retention and engagement within the newly acquired workforce, resulting in sustained regulatory adherence.
Functioned as HRIS Administrator, assisting employees during Open Enrollments, New Hire enrollment, and all qualifying events.
Counseled hiring managers related to recruitment policies, procedures, and regulations to ensure compliance and understanding.
Provided Human Resources employee relations expertise and guidance to various members of the executive/management team.
Advised the executive team on strategic HR matters, including but not limited to employee relations, workforce planning, and talent management, ensuring alignment with organizational goals and objectives.
Served on the HR leadership team to ensure compliance and effectiveness of policies and plans.
Conducted regular training sessions on HR policies and procedures for new managers, improving compliance and understanding.
Government Recruiting Assistant
US Census Bureau, Oswego, IL
Mar 2020 – Aug 2020 (Government Contract)
Corresponded with candidates to notify them of employment consideration for government contract roles and/or kept candidates informed regarding the recruitment process until the position is filled.
Created, reviewed, and edited job descriptions for departments.
Reviewed candidates to ensure they meet the qualifications for the applied position, administer assessments when required, and present qualified candidates to the recruiter.
Gathered market intelligence and candidate referrals to build passive candidate pipelines for positions within the Census.
Supported recruitment teams in maintaining accurate documentation for metrics reports, assignments, and system procedures.
Conducted outreach and recruitment efforts in underrepresented communities, improving diversity in hiring.
Assisted in the development and implementation of training programs for new recruiters, enhancing team effectiveness.
HR Talent Acquisition Recruiter
Crate & Barrel, Naperville, IL
Oct 2019 – Feb 2020 (Seasonal)
Increased overall retention by 12% by evaluating potential candidates' skill sets, and job interests determining overall compatibility for open positions.
Managed the organization's recruitment process to ensure consistency, delivery of quality customer service, and program effectiveness.
Organized and promoted hiring events through the ATS database, social media marketing platforms, and other channels.
Coordinated group projects and surveys to assist in the expansion of the onboarding process.
Recognized as “Most Valued Versatile Skill Set Floater” within the HR department, filling in when needed to assist with payroll, benefits administration, new-hire orientation, and other HR functions.
Developed and implemented an employee referral program, resulting in a 20% increase in referral hires.
Collaborated with department heads to identify skill gaps and develop targeted recruitment strategies.
Talent Acquisition Technical Operations Manager
TaskUs powered by Facebook, San Antonio, TX
Feb 2017 – Oct 2019 (Relocation)
Kept pace with the latest advancements in technology, specializing in Software, QA Engineering, Data Analytics, and Agile/Scrum Methodologies.
Actively engaged in continuous learning and development, ensuring a current and adept skill set that significantly contributed to successful project execution and team collaboration.
Implemented a targeted sourcing strategy that resulted in effectively identifying and attracting qualified candidates for teams across multiple departments.
Achieved an increase in candidate quality, ensuring optimal alignment with team requirements and enhancing overall recruitment success.
Exceeded client and senior management expectations by scheduling and hiring for over 500 positions for multiple BPO campaigns in three months period.
Led a team of 5 onboarding staff, providing comprehensive timelines, schedules, clear direction, and essential resources for training. Successfully orchestrated the onboarding process, ensuring efficient and cohesive training delivery for new team members.
Moderated focus groups, coordinated projects, and initiated surveys that resulted in the expansion of the onboarding process.
Assisted HR and Training personnel in the completion of I-9 documentation, hiring reports, and training events.
Administered instruction of benefits overview and registration and open enrollment.
Developed and maintained relationships with educational institutions for campus recruitment, increasing the talent pool.
Conducted regular reviews of recruitment metrics and provided strategic recommendations to senior management.
Education:
Austin Community College, Round Rock, Texas
In Progress